Oh bless her, thats a horrible thing to say, but at least prospective buyers will go and see her not expecting to see a show pony. Hope she finds a nice home, she sounds priceless to me
There used to be a cob in a field that we use to pass daily to get to my OH's rented land. He was a big soppy boy and I thought he was great, I would have bought him on the spot if I had been riding at the time. Everybody else used to call him 'bucket head' as he had a very roman nose
She could have written some thing less insulting like "workmanlike" or "plain" but I agree with Oldmare, at least people won't turn up and leave straight away because its ugly!