MiJodsR2BlinkinTite
Well-Known Member
OK so spotted a lovely item on E-bay and successfully bid for it and paid for it immediately after.
Then I get an e-mail to say that seller has sent it at her local post office using the "Parcelforce" 48 hour service and that "man at the post office" says I should get it Wednesday, so I stay in all day on a gorgeous day (easy, as I'm home based), and it doesn't arrive.
Seller's sent me the tracking/parcelforce numbers, so I try this mornign to track my parcel on the Parcelforce System. Nothing, zilch, it says its not in the system, so I spend at least an hour trying to speak to a person and not a machine, who then promises to ring me back asap, and disappears into the ether. THEN I speak to someone else who says hang on we're Parcelforce and if the parcel was handed into a post office then they don't know where it is and can't track it coz its not "in their system".
So then......... I ring Royal Mail, who say its "post office" and not them, and anyway if its the "48 hour" guaranteed service, its nothing to do with them and its a matter for Parcelforce and the seller (which OK it IS up to the seller, but I'm merely trying to gee things up from my end).
So......... I've spent two days wasted waiting around for a delivery, and my poor seller has sent something off and neither of us have a clue whether It'll ever see the light of day again!!! Its quite a big item too....... so the thought of my lovely item which I've coveted on e-bay ever since I saw it, hanging around in some lonely place quite breaks my heart.
I've had issues with Parcelforce before: items we'd ordered from catalogues would mysteriously go missing, or the driver would ring up and say sorry they can't find us and they'd be here within 10 mins, only they never turned up and neither did the items............... funny that.
I don't get a good feeling about this................
Bleddy postal system, it really is a total fook up in this country innit? My dad used to be a postie in the 1960's and it was all so simple then; one company, one system, people who actually CARED. I've spent two hours today talking to a blessed machine. Just wanna talk to a PERSON FFS!!!
Anyway, I've had to throw this back to the seller. Bless her, we've communicated by e-mail and she sounds a darling, probably on here too????!!!
Sorry, sticky buns to all who've made it this far........... words beginning with F S & B come to mind.....................
Then I get an e-mail to say that seller has sent it at her local post office using the "Parcelforce" 48 hour service and that "man at the post office" says I should get it Wednesday, so I stay in all day on a gorgeous day (easy, as I'm home based), and it doesn't arrive.
Seller's sent me the tracking/parcelforce numbers, so I try this mornign to track my parcel on the Parcelforce System. Nothing, zilch, it says its not in the system, so I spend at least an hour trying to speak to a person and not a machine, who then promises to ring me back asap, and disappears into the ether. THEN I speak to someone else who says hang on we're Parcelforce and if the parcel was handed into a post office then they don't know where it is and can't track it coz its not "in their system".
So then......... I ring Royal Mail, who say its "post office" and not them, and anyway if its the "48 hour" guaranteed service, its nothing to do with them and its a matter for Parcelforce and the seller (which OK it IS up to the seller, but I'm merely trying to gee things up from my end).
So......... I've spent two days wasted waiting around for a delivery, and my poor seller has sent something off and neither of us have a clue whether It'll ever see the light of day again!!! Its quite a big item too....... so the thought of my lovely item which I've coveted on e-bay ever since I saw it, hanging around in some lonely place quite breaks my heart.
I've had issues with Parcelforce before: items we'd ordered from catalogues would mysteriously go missing, or the driver would ring up and say sorry they can't find us and they'd be here within 10 mins, only they never turned up and neither did the items............... funny that.
I don't get a good feeling about this................
Bleddy postal system, it really is a total fook up in this country innit? My dad used to be a postie in the 1960's and it was all so simple then; one company, one system, people who actually CARED. I've spent two hours today talking to a blessed machine. Just wanna talk to a PERSON FFS!!!
Anyway, I've had to throw this back to the seller. Bless her, we've communicated by e-mail and she sounds a darling, probably on here too????!!!
Sorry, sticky buns to all who've made it this far........... words beginning with F S & B come to mind.....................