almorton
Well-Known Member
- Joined
- 2 March 2008
- Messages
- 1,071
- Location
- GreyGates Sport Horses Lancashire
just a warning! and anyone know exactly why ive been charged this much??
im insured with petplan, and have a claim in progress for a youngster and have had to phone a whole load of times in a fortnight to sort out lost faxes, misplaced vet historys and incompetant telephone staff (!) but thats a whole other story, anyhow, petplan is an 0845 number and i dont know much about these apart from my phone bill is 50 quid over what it normally is! so after being placed on hold for well over 2 hours altogether in a fortnight im a little unhappy about this as you can imagine. anyone know anything about charges on an 0845 number, and any suggestions for other insurers with normal charges come renewal!!

im insured with petplan, and have a claim in progress for a youngster and have had to phone a whole load of times in a fortnight to sort out lost faxes, misplaced vet historys and incompetant telephone staff (!) but thats a whole other story, anyhow, petplan is an 0845 number and i dont know much about these apart from my phone bill is 50 quid over what it normally is! so after being placed on hold for well over 2 hours altogether in a fortnight im a little unhappy about this as you can imagine. anyone know anything about charges on an 0845 number, and any suggestions for other insurers with normal charges come renewal!!