Posting a saddle to Australia from UK. Sold via ebay

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H.K.D

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Hi, has anyone posted a saddle abroad or to Australia?

I have just sold my saddle on ebay and although I clearly stated no international bidders someone from Australia has bought it. Not sure where I stand on this either?

I am looking at postage and its around £130

Any advice much appreciated.
 
i would contact them and tell them the postage amount, do not post until it is all paid, or tell them to organise the courier, but to be honest i would just refund and say that you dont post out to international companies as was stated in the listing.
 
Refund them if they have paid and do a second chance offer to the underbidder. Then make sure you know how to set it up properly so that overseas bidders are not allowed rather than relying on text in the auction detail.
 
Refund them now

Australia is banned from importing secondhand saddlery

When they competed in India, they had to leave their saddles in India as couldn't bring them back into the county!
 
H.K.D said:
Hi, has anyone posted a saddle abroad or to Australia?

I have just sold my saddle on ebay and although I clearly stated no international bidders someone from Australia has bought it. Not sure where I stand on this either?

I am looking at postage and its around £130

Any advice much appreciated.
Click to expand...

Hi,
I have sold 2 saddles abroad now, 1 last year to Finland and the other this week to Denmark! You need to box the saddle up in a box not much bigger than the saddle as the cost is so much more. Mine measured 52cm width 52cm length and 62cm Height with a weight of 11kg then go on line and put in the details for a quote but make sure you get additional insurance to cover the cost of the saddle, should it go astray. It has just cost me £60 to Denmark inc insurance. Make sure the money for the saddle goes into your bank and is cleared then contact the cheapest courier again this can be done on line and paid for this way. You then print off the labels they email you and stick them on the box. The couriers collect the box from your house and deliver with a tracking number. Try Parcel Monkey, Parcels to ship or parcels to go for a rough idea but make sure they offer insurance above £50. Its quite easy really.
 
Jen_Cots said:
Refund them now

Australia is banned from importing secondhand saddlery

When they competed in India, they had to leave their saddles in India as couldn't bring them back into the county!
Click to expand...

You can export to Aus with 2nd hand tack but it has to be declared so the import officers can inspect it for insects. They don't banish all tack, just infected ones!
 
I send big heavy side saddles all over the world (including Australia) and use Fast Lane International: http://www.wedelivertheworld.co.uk/

You just enter the dimensions of the parcel, weight, where it's going and your addy, and it gives you different quotes from the different companies. They are about the cheapest broker around.

Don't rule out the Australian bidders as they are always quick to pay and no hassle. They buy from overseas a lot as stuff is hard to get and expensive there and there is more choice and is cheaper in the UK.
 
Heres some info ,just looked on ebay for you.


Here's some information that might help
Here's how to block international buyers from bidding on your items:
Go to Site preferences in My eBay.
Click Show next to the Buyer Requirements section.
Click Edit next to the Block buyers who: section.
Select the Block buyers who are registered in countries to which I don't ship check box.
Also, be sure to clear the international postage check box when you create your listing.

If your listing ended with an international buyer, but you specified that you're not posting your item internationally, email or call the buyer and politely explain that they didn't fulfill the terms of your listing. You and the buyer have 2 options:
Buyer pays the extra postage costs for their country.
Find out how much it will cost to post the item to the buyer and they pay you the additional postage.

You agree to cancel the transaction.
If you both agree not to continue with the transaction, you can give the buyer a refund. You can then cancel the transaction and request a final value fee credit.
 
Dressagebabe said:
You can export to Aus with 2nd hand tack but it has to be declared so the import officers can inspect it for insects. They don't banish all tack, just infected ones!
Click to expand...

They will impound it and then if the buyer coughs up will gamma radiate it before passing on along with import taxes

However if the buyer doesn't want to pay for this and paid with PayPal, then says it never arrived, seller is in real risk of loosing saddle and money

If its not paid for to treat it, then the Aussie government will destroy it
 
I was going to say that I successfully sold a saddle to USA via ebay and used parcel to go. very easy to do and helpful if you have any queries or problems. also trackable all the way.

I have never sent saddlery to Australia though but i know they have very strict rules about what they will allow into their country.

Why not contact the winning bidder and discuss it with them before you decide not to carry on with them. you might be pleasantly surprised.
 
If you have a Pack and Send nearby, they're meant to be good. They work out how to pack it and sort out the paperwork.

I spoke to a guy at the Richmond branch the other day and he'd sent a circus performer's saddle all the way to Oz and back.
 
Thanks for all the replies. I sent a message saying was she aware of the mistake before the listing ended. She replied saying if I had a problem posting to cancel her bid, unfortunately I was at work and unable to access eBay in time.

I'm happy to post but really don't want to lose my money. If I have proof of postage and track the parcel and it's then stopped by aussie authorities is she then able to still claim money via PayPal off me.

I might just cancel it as she hasn't paid yet and try and sell it privately. Ive also emailed saddles direct.

It's too much risk and hassle in my opinion. And I'd hate to lose my 100% positive feedback.
 
H.K.D said:
Thanks for all the replies. I sent a message saying was she aware of the mistake before the listing ended. She replied saying if I had a problem posting to cancel her bid, unfortunately I was at work and unable to access eBay in time.

I'm happy to post but really don't want to lose my money. If I have proof of postage and track the parcel and it's then stopped by aussie authorities is she then able to still claim money via PayPal off me.

I might just cancel it as she hasn't paid yet and try and sell it privately. Ive also emailed saddles direct.

It's too much risk and hassle in my opinion. And I'd hate to lose my 100% positive feedback.
Click to expand...

Read the info I put on earlier. You can cancel the bid.
 
Ive imported leather horse gear into australia, but only new with tags still on stuff.
Customs told me that they would definately want to treat any leather that had been used. I'm not sure how much that would cost.
The buyer might really want the saddle and be prepared to pay fumigation costs and p+p, or they might not realise that they need to...
I'd be a bit wary tbh if they pay with paypal, the saddle must be a real bargain for them to chance it not fitting etc.
Kx
 
Jen_Cots said:
Refund them now

Australia is banned from importing secondhand saddlery

When they competed in India, they had to leave their saddles in India as couldn't bring them back into the county!
Click to expand...

Australia does allow the import of second hand tack it will be fumigated on arrival and needs to be thoroughly clean to be sent. I don't think there is a charge for the fumigation - but not sure.

It is best sent in a strong cardboard box - Secure card over the cantle and then wrap well with bubble wrap. Stick masses of fragile stickers on it and post with a tracking code on it.

If you have advertised that you will sell overseas then if you cancel the sale you would be in breach of your advertising.

If you do refund ensure that you send sufficient money to allow for the fluctuations in currency exchange.

I often buy stuff in from the UK with no problems - to assist the import it might be good to say that it is a gift so that the buyer is not charged GST a sales tax similar to VAT.
 
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