PRELOVED = Buyer beware!

Reacher

Reacher

Dishonourable Member
Joined
24 February 2010
Messages
11,704
Visit site
Hi
I just wanted to share a mistake I made buying something off the preloved website. It was for a new item and since it was advertised cheaper then on ebay I went ahead and ordered.
However when it arrived it was quite obviously not fit for purpose. The seller has so far ignored my messages and request for a refund.

I looked on the preloved website for advice on how to resolve a dispute - it gave very little support other than to contact citizens advice !

I am fairly new to preloved but I have learned from this that it is unwise to buy stuff unseen from advertisers on this website, and (I think) there is no Feedback system like on Ebay where unscrupulous sellers would get negative feedback.

However if you pay via Paypal their dispute resolution does cover purchases made on preloved.

I hope this prevents others making the same mistake as me.
 
Hi,
I agree for small value 2nd hand items its not such a risk.
But if you are buying anything expensive, don't buy unseen. (I paid quite a bit for delivery also)

As its the Christmas season and people are strapped for cash I hope this prevents others making the same mistake
 
My understanding is that Pre-loved is another Friday-ad website, but you have to pay to respond to recent ads. I refuse to do that!! Hope you get it resolved.
 
I think you've just been unlucky (not meaning to sound blase), sounds like a dodgy seller.

I bought a saddle off Preloved in the summer with no probs. The seller's communication was great, sent loads of photos and responded to emails quickly. We both agreed paying through Paypal was best (we both have PP accounts), and I preferred to do this anyway as I would have been covered in case of any probs. She posted the saddle the day after I paid - she emailed me the day I paid to say thanks and that she'd not had time to get to the Post Office that day but would post the saddle the next. It arrived 2 days later and is exactly as described.

It's always the case "buyer beware" IMHO, you never know what you're likely to be buying. If anything, I'd say just make sure you pay via Paypal.
 
can i just say..why do people think using paypal is safe ? Its not, if you have a dispute and your seller has taken all their money out their account, you dont get a refund...buyer beware with pay pal

People tend to go on alibaba buy a few bits pay with paypal thinking their money is safe and it aint..iv just been done 170.00 gbp with rooh international paypal carnt refund me as no funds in their account
 
Preloved can be a risky site to join. I became a member after looking for a second hand freezer for the dog food. Apart from the freezer I now have a mare that was in foal and needed a good home, a lovely confidence giving cob and a springer spaniel. lol
 
You must log in or register to reply here.
Top