H4Horse
New User
I'm getting very little feedback from Ifor following problems with a new 506 and wondered if others experienced similar issues?
1.First was that we drove 150 miles (no horses I'm pleased to say) in quite torrential rain in December (that very wet month) and found loads of water/spray was coming in the top front vent which you can't close. The spray was getting as far back as where the horses shoulders would be.
2.We opted for the separate tack room option no front ramp and the rain was running down into the locker on the inside so the saddles got wet, it also wasn't sealed so if we'd had horses in the trailer the tack room would have been full of dust/dirt. I don't think they've sold this option in the UK before though.
3.When we open the left rear door the wire that goes to the number plate light is too tight, I think it will pull out or break if the door is taken to the second position too often, it just needs to be a cm longer.
4.Worst bit is after it was parked up over Christmas the rear wheels locked on.
I've been waiting for a response from Ifor since we told them first in Mid December so I feel I've given them time to sort it. But if anyone has experienced the same problems it would be good to know, maybe it was just a bad day at the factory. But the customer care should be renamed I think.
I understand our problems are more of a headache for them than most as we drove the trailer to Stockholm with all our harnesses and horse gear (the horse went earlier in our other trailer) but they have an agent in Stockholm and there are flights for £30-40. In my business I would be on the plane to sort it.
Neil
1.First was that we drove 150 miles (no horses I'm pleased to say) in quite torrential rain in December (that very wet month) and found loads of water/spray was coming in the top front vent which you can't close. The spray was getting as far back as where the horses shoulders would be.
2.We opted for the separate tack room option no front ramp and the rain was running down into the locker on the inside so the saddles got wet, it also wasn't sealed so if we'd had horses in the trailer the tack room would have been full of dust/dirt. I don't think they've sold this option in the UK before though.
3.When we open the left rear door the wire that goes to the number plate light is too tight, I think it will pull out or break if the door is taken to the second position too often, it just needs to be a cm longer.
4.Worst bit is after it was parked up over Christmas the rear wheels locked on.
I've been waiting for a response from Ifor since we told them first in Mid December so I feel I've given them time to sort it. But if anyone has experienced the same problems it would be good to know, maybe it was just a bad day at the factory. But the customer care should be renamed I think.
I understand our problems are more of a headache for them than most as we drove the trailer to Stockholm with all our harnesses and horse gear (the horse went earlier in our other trailer) but they have an agent in Stockholm and there are flights for £30-40. In my business I would be on the plane to sort it.
Neil
