RoRs Helpline

[TimmyB]

I can't be the only one thinking this but RoR don't really seem to promote this very much.Why? Its a fantastic free service but seems to be people that don't know about it. I was one!

 

[soulfull]

I've just bought an ex racer. Didn't know about it. What is is supposed be for?

 

[TimmyB]

It's there to give advise and support to anyone with an ex-racer about anything feeding, vet stuff, saddlery, training, you name it. If you are pretty desperate like I was you can speak to someone in an evening and weekends which was great for me as not always easy to call during work time!

 

[Charlie007]

I sent Fred and Rowena cook an email 3 weeks ago and resent it last week, no reply!

 

[Rowena]

Hi Charlie007 Apologies that you have not heard back from us but we do not seem to be in receipt of any emails from you. Emails from RoR and clients do take priority over general enquiries but we usually manage to get back to most people in about a week or so. What address are you sending to?

 

[Lanky Loll]

That's unusual Charlie they're usually pretty good. I sent them an email pre a show class when u was getting my knickers in a knot over something daft and had a very kind and helpful response within 24hrs. Might be worth contacting your local area rep - they are usually a good alternative

 

[TimmyB]

Sounds like they cant be getting your emails Charlie. Why not call instead? If you contact your area rep they'll probably direct you to them anyway as that is what they're supposed to do.