maisie
Well-Known Member
I have just brought my horse in after a reasonably wet day and the rug he is wearing has leaked all across the back and down the shoulders. I collected this rug from the cleaners just before Christmas having paid £22 to have it washed and re-proofed. It's a lightweight Premier Equine turnout and is 4 years old. It's been re-proofed twice before and always held the re-proofing. This is the first time he has worn it since it was re-proofed. I phoned the people who did the re-proofing and they've basically told me that with an 'Old' rug the more you re-proof, the less waterproof it will be?!? I told them I didn't expect it to be as waterproof as a new rug, but I would expect it to actually repel water to some degree after paying £12 for them to do it. They categorically said this is not the case. Surely they shouldn't be taking money for a service that they then tell you afterwards wasn't going to work anyway!
So who is right? them or me?!!
So who is right? them or me?!!