rugs not returned from cleaning

trinny

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18 October 2010
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Just wanted to warn everyone to make sure a comprehensive list of rugs is taken before sending off for cleaning/repair. I sent a lot off in June and did not get collector to write a list of what he took. They were returned and its only now that I am looking for warmer outside rugs that I find all my really expensive Rambo turnouts are missing. Not a lot I can do about it as its my word against his but wanted everyone to be careful. Has anyone else hears of this happening?
 
Poor you. Months later, theres not much comeback.


I always put a list of whats there in with my pile of rugs when they go for cleaning, ie "Please find eclosed the following for cleaning..." I keep a copy for myself, and check them off when they come back.
 
Too late for you now I know OP but if it is any help our rug cleaner writes down a fully itemised list of rugs that have been taken for cleaning on headed stationery and she signs and dates it.
 
Always in the past the rug collector wrote a detailed list and gave me a copy. I changed to this new company as he was offering 50% discount to certain customers. Now I know why he can offer such a discount! Will ALWAYS make a list in future! Hard way to learn!! Thanks for all your comments!
 
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