UPDATE My independent saddle fitter thinks the saddle can be put right and have spoke to the company, they have offered to collect the saddle and give me refund, but im not sure at the moment, i love the saddle and would like to see if they can put it right, i really cant say too much at this stage but the company thinks it is now the tree which is not suiting her, but my independent man says the tree is fine!!! i have had 4 saddle fitters out from the company and not one of them says the tree is wrong and they are master saddle fitters they should of known this from the start, so why the hell did they sell me a saddle in the first place knowing that it wouldnt fit her knowing the tree was wrong !!! that is what makes me fuming!!!! soon has i have this problem resolved i will let you know all the details but can t really say too much at the moment, but i promise i will keep you all informed!!! xxxxxxxxxx