sprout - I'd hold fire if I were you. I'm owed money for two saddles and its coming forward that a lot are as well. I have had no replies to emails or phonecalls except promise of payment three weeks ago and nothing else since.
Speak as you find, and though the money did take a while longer than initially 'quoted', the cheque arrived eventually and there were no problems when cashing it. They were saying that they weren't taking any more after mine for a bit - credit crunch I was guessin.
I was looking to PX mine against one of mine til they offered me half the price i would get for it at another saddlers so told them that and left it at that after telling them theyd made a huge mistake and just lost a sale!