Shop4Bits - anyone used their trial service?

[Dovorian]

As per title really, I placed an order 10 days ago and according to their tracker the order is still 'pending shipment', telephone diverts to a mobile which isn't answered. Annoying as I wanted to try the bit at BSJA show on Saturday!

 

[dixie]

Yes. I've not had any problems so far, definitely received within a few days. Can't remember but they may use the post office, hence the delay?

 

[Madam_max]

I found them really quick

 

[franki]

I've used them too and found them to be really good. I think it's a bit of a one man shop and did end up talking to the guy on his mobile most of the time.

 

[Persephone]

Yes I've used them loads. They use parcelforce I think so would be naffed up by the strike. Think you might have been unlucky.

 

[asbo]

1st time i ordered that happened, took a few weeks for the bit to arrive, 2nd time it was about 4 days

 

[Magicmillbrook]

I had no probs - probably due to the postage strike.

 

[splatty]

Have used them a few times and must say each time they have been very good, the bit usually arrived within 3/4 days so probably yours could been caught up in postal strike.

 

[druid]

I had problems like this - took a month for the parcel to arrive and another 3 months for them to charge me?!

 

[Scarlett]

Got my first 2 trial bits within a couple of days, sent them back and ordered 2 more - that was 3 months ago and I am still waiting, every friday I am told they are being sent out on the monday but no bits and no answer to last email....

 

[Janette]

I've had no problems with them either. Probably the postal strike as others have also said.

 

[Nikiolola]

I have had this problem too, but I think it's because they don't always have the bit you want to try in stock, so that takes a few weeks then they send it out. They have always been helpful and e-mailed me back when I've asked where it's at though

 

[k9h]

I have used them & she was really helpful. When I decided wgich bit I wanted (Neul Schuel Nelson waterford gag) They didn't have it in, in the size I required so she got Neul Schuel to send it direct to me.

Was really quick at replying to emails as well.

Maybe out of stock & with postal strike it causing more delays for het to get it & then forward it??????
That is if using Royal Mail. If they use a carrier like UPS or Parcel Force then they are not on strike so would be best way to get it!??

 

[Scarlett]

I've tried asking for alternatives - was supposed to get a KK bit through instead - that was 2 mondays ago and have had nothing from them... about to try emailling again as this has been going on for months....

to be fair I am the only person i have ever heard of having a problem... when i ordered the first lot of bits they were fab....

 

[Gentle_Warrior]

i have ordered from them before and I know they are having problems cause of the post. I am awaiting a bit from them

email them is best i find

 

[lizzieuk1]

i've used it and had no probs, all seemd quite quick. i'm sure there will be probs at the moment due to the postal strikes