SHWMAE going to court

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Hoofmoves

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Hi, after many months of back and forth messages from the a over company, they are now taking me to court, even though they have £126 of my money and the 2 onsies I orders as they got returned as they sent the wrong sizes, and one fell apart and was found around my feild and around my horses legs after less than 12hrs use! I would like to know if anyone else went to court, and if they didn't but want to should we out a group case against them with all our evidence?!
Thankyou
 
OP there are a couple of support groups on Facebook for people who are having / have had problems with Shwmae. It may be worth your joining them.
 
According the the papers I relieved via email, it states they are taking me to court as I have not paid and I got refunded via PayPal - which I did via PayPal on the 19th June! But have not had a refund, PayPal are looking into at the moment. It's utter madness!
 
Sorry i did pay via PayPal 19th June , the day I ordered the onsies. Put in PayPal claim for refund 8th August- this is under investigation-NO refund has been issued yet.
 
Hoofmoves said:
According the the papers I relieved via email, it states they are taking me to court as I have not paid and I got refunded via PayPal - which I did via PayPal on the 19th June! But have not had a refund, PayPal are looking into at the moment. It's utter madness!
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Emailed papers? Are the papers kosher? If its a CCJ, I would've thought that they would come through the post from the courts. Or are they just threateners from a 'solicitor'?
 
It's via moneyclaim.gov.uk according to that I will get papers thru my door, on the one I have it has no date or court address, so we shall see in going to ring them today with the court claim number in the form and see if it exists, she's trying to get a further £145 from me!
 
Get all the evidence you can, copies of the auction page copies of the transaction - payments

print out every email between you and this company
print out the Pay Pal transaction page with your summery and open the transaction page and print this out too
Take photos of the damaged item. Judges like evidence- stick to the facts and keep the answers short and to the point Never look at the claimant eye to eye and look straight ahead at the judge, this way they wont intimidate you and also never strike any words with the claimant no matter what they say to you.

Have watched and seen loads of court cases, you learn a lot of the best ways to get through it.

You could counter claim for badly made items and the stress and danger this faulty item could have done to your horse, I mean he could have broken his legs if panicked and got caught in the hedge or fencing.

It may be worth going to a solicitor and getting their advice and show them all the evidence. We had to do this before they were very helpful.

:) good luck
 
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Surely if you have all the evidence (Paypal transactions, bank statements, emails) etc. this is a bit of a 'non case'....
Sounds to me like the 'Solicitors' the same as Wonga or whoever it was used!! (i.e. fake designed to scare you)

Collate your evidence Hoofmoves, I am sure its not in their interest to pay Hundreds for a case, if they are only looking to claim £145!
 
Get all your paperwork, emails, Paypal payments etc & the original advert for the item together & have it ready to present at court. Be accurate & to the point when you present it. From what appeared in the epic Shwmae thread & probably what you will have from them in email etc they will have hanged themselves. Any judge will see that the company is not acting properly & will rule against them. Having said that still get all your evidence together & be ready. It may be advantageous to contact Trading Standards as I believe numerous complaints about the company were sent to their offices all over the company. Good Luck & keep the forum informed. :)
 
Given their history - invented tracking numbers etc I wouldn't put it past them for this to be one big invention.....
 
ester said:
Given their history - invented tracking numbers etc I wouldn't put it past them for this to be one big invention.....
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I agree with this. Legal matters are not discussed or sent via email when there has been no previous contact. You getting an email from a .gov.uk address means nothing as there are websites that create fake emails like this.

I would:-

Send a new email to the email address asking for a contact number. I would go off and do other things and check emails a couple of hours later. If it is a fake email, you will either have a send failure message or you will have a reply from the department giving you a contact number.

Google that department and follow the links to the .gov.uk page and check the contact numbers.

Call the number you get direct from the website and ask about the email you received.

Follow the excellent advise already given on this thread.

Make no contact with Shwmae at all.

I really don't think you have anything to worry about and I do think you have a strong case against them, so be organised and take legal advice.
 
It appears to be legit.... New way of small claims action. Get yourself down to CAB straight away. Print everything off. Paypal disputes. Communications with shwmae etc issue your response (with cab help) saying you fully refute giving reasons why sighting evidence avail etc... Also report to trading standards.....

It appears from the website that you can counterclaim sighting faulty goods but I would suggest reading over it all with someone in the know. Don't leave if I think you have 14 days to get back intouch with evidence or the court automatically rules in shwmae's favour. (We can't have that!)
 
That web address is real. I am going through a CCJ with a vet that is including me in a dispute with an ex boss, I have used that website to deal with the claim against me
 
There is a contact number on the website..,. Phone them with the ref. asking if it's a real claim.....state the fact that the alleged claim you have received is from a company well known in producing fake information and threatening people..... Interesting to see what the outcome is :)
 
OP as I said before there are support groups on FB where there are a number of people who are dealing with Shwmae problems. YOu can get support from them, and advice as to what they've done and I suspect they'd be keen to hear of this latest move.
 
I thought the thread title meant that the company was being taken to court! After all the previous hoo hah and several posters intending to do so. Wonder if that ever happened
 
This is not the way the court works. You can fill in a small claims this way BUT the court send all official documents through the post NOT by email.

Shwmae are playing more games or you may get the official documents at a later date through the post.
 
Hi everyone, thanks for all the advise, I have also been on the Facebook group, I am more than happy to go to court as I have nothing to hide, I have done nothing wrong, she has not sold me the good I ordered, has continually lied to me about goods postage the items size, being soild, etc etc, it's been a nightmare, this company should not be running!! I think we should all take our evidence and go on mass to court again Shwmae and Jessica! I have ignored her and she messaged me again about 10mins ago, saying she dosnt want take me to court and I should agree with her about the items and that she is sending them to me! She's off her trolly!!!
 
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