The one that has had a neck cover on has rubbed it away a bit.......but not badly tangled............the shetland on the other hand has a severe tina turner look going on. Both ponies are new to me so want them to get used to me fussing over their locks.
Ditto the detangler. If it's warm enough, you can also wash it, put normal human conditioner (just a cheap one) on it and comb it through with a very wide toothed comb (the ones you can get on the back of some sweat scrapers are good) before rinsing the conditioner off. Then once it's dry give it a good spray of detangler - this helps to stop more tangles getting into it.