Thank You So Much H&H!!

Puppy said:
Oh my word, is this thread for real?? :D :D
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Great, isn't it? :D :D :D

I think the OP has a fairly valid point about keeping things on a results page. Why not? Wouldn't be hard. To the others winding the OP up, you should be ashamed of yourselves! Methinks some of you have just jumped on the band wagon here to gain a response...

You keep prodding, the OP will keep biting, and please chose something better than 'Get a Grip'...that is soooooo boring!

To the OP - I feel your pain, though I don't think about it as strongly as you do, I would further restrain from posting on here to fight your cause as it will only descend into a slanging match! Write a letter to H and H, not that they will listen, but at least you will have tried....
 
This thread is hilarious... yes you both have a point, but dont get into an argument about it, whoever said get a grip - well said!!

....it's a shame that the thread started last sunday abut the 18 month old Welsh X mutilated (and this doesn't mean he had his tail cut off) in a field in East Sussex didn't get the same amount of recognition....
 
DragonSlayer said:
Great, isn't it? :D :D :D

I think the OP has a fairly valid point about keeping things on a results page. Why not? Wouldn't be hard. To the others winding the OP up, you should be ashamed of yourselves! Methinks some of you have just jumped on the band wagon here to gain a response...

You keep prodding, the OP will keep biting, and please chose something better than 'Get a Grip'...that is soooooo boring!

To the OP - I feel your pain, though I don't think about it as strongly as you do, I would further restrain from posting on here to fight your cause as it will only descend into a slanging match! Write a letter to H and H, not that they will listen, but at least you will have tried....
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Thank you for not getting all snarky with me. I believe what I was suggesting (a happy medium) would actually work on here. I have never said that results shouldn't be posted, but to be kept to the results page. Wanting such a thing does not make me out to be a selfish or unreasonable person. Would having to click on the results page link be so much of a burden to people? Okay, so equestrian sports don't get anywhere near as much coverage as football of golf, but there's a heck of a lot more than there was say ten-years ago. The chances of shows (of which results are revealed on here) being televised are fairly high. It would be nice if H&H were at least aware and sensitive to that.

The comparison of the World Cup to the likes of Badminton and the World Equestrian Games is not exactly a fair one. WEG happens once every four years and Badders is over in a matter of days. The World Cup is ongoing for months. Why should people have to stay away from a site for that length of time because results are visible on the entire site? Now that is unfair and unreasonable, especially when there is an easy and just solution.

Yes, I could subscribe to FEI TV, but why should I? I'm already paying loads to Sky and for the oh-so-wonderful privilege of having the BBC. Besides, why watch on a 19" monitor when I can see it on a 42" HDTV?

I have written to H&H (politely), but they couldn't have cared less.
 
Over2You said:
To whoever it was that missed HOYS. It happens a few days out of a year. The World Cup is ongoing for MONTHS!! I sure as s**t am NOT going to stay away from this site for that long because a bunch of numpties don't have the decency to think of people who will be watching it and don't want to know the results.
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That was me.

Well, talking to them the way you do, I don't see any reason why they wouldn't want to help such a polite person who asked in such a nice way....



Sort out your manners and then suggest it, maybe then they'll help you.
 
Megan_T said:
That was me.

Well, talking to them the way you do, I don't see any reason why they wouldn't want to help such a polite person who asked in such a nice way....



Sort out your manners and then suggest it, maybe then they'll help you.
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But, I was polite when I wrote to H&H (in 2008). Here is my e-mail:


"Dear Madam,


I would like to ask that you please stop the subscription pop-up that appears every time on the home page. I click on the option not to show it again, but it persists in popping-up whenever the front page loads. There are already plenty of subscription adverts on the site without having the pop-up.

I was also looking forward to Eurosport's coverage of the dressage world cup at 's-Hertogenbosch, but it has been spoiled because you announced who won it on the front page. Surely if an event is going to be televised, then a warning should be displayed about anything pertaining to its outcome. I purposely avoided forums, rider's websites and other news sources, but now I know to include H&H as a source of spoilers.

Thank you."


My reply:


"Thank you for taking the time to email us about these matters. I will let the technical team know about the problem with the subscription advert.

The Horse & Hound website supports the magazine by offering a breaking news service, as well as promoting the magazine and driving subscription sales. With this in mind I take your complaint about us breaking the news of who won the dressage World Cup as a compliment. I am sorry that it has reduced your enjoyment of watching Eurosport’s coverage.

On the subject of the subscription pop-up, when this is working correctly it should not be obtrusive as you should see it only once. We find this type of advertising extremely effective in driving sales and as such I’m afraid that it will remain on the website."

Note the issue of the pop-up. Still NOT fixed. Click on don't show again, and what happens the next time you log in - it pops up again.

I can also tell you first hand that being polite doesn't always cut it. When I had cable, there was a fortnight I went without television because of technical difficulties at the provider's end. They proceeded to charge me for the full month. I complained (nicely at first), but got nowhere. I demanded to speak to a duty manager and let him have it. This resulted in me getting a month's worth of free TV. Another time I had ordered a Masta rug and paid for expedited shipping. It took longer than the standard delivery time to arrive, yet they still wanted to charge me for the quicker option. It was only after a threat of naming and shaming that I got the deduction. I also had a couple of adverts taken off air and re-edited because they had said England instead of Britain. That was after two angry letters. Those are just several examples of many instances when a firmer, not so polite demeanor yielded results.
 
I've heard everyones opinions on this and it's slightly worrying that there are people and animals dying in this world and something so trivial can get such an airing...is it really the end of the world??? I guess not :)
 
Okay - polite you were.

I have to say that I think their reply was fair. They're doing exactly what they're job as a magazine and news service is - breaking news.

I can't think of any other solution. It's unfortunate that you feel it ruins your enjoyment, but I think you've done all you can to try and stop that happening but I also feel that H&H are not doing anything wrong.

Sorry.
 
Over2You said:
Thank you for not getting all snarky with me. I believe what I was suggesting (a happy medium) would actually work on here. I have never said that results shouldn't be posted, but to be kept to the results page. Wanting such a thing does not make me out to be a selfish or unreasonable person. Would having to click on the results page link be so much of a burden to people? Okay, so equestrian sports don't get anywhere near as much coverage as football of golf, but there's a heck of a lot more than there was say ten-years ago. The chances of shows (of which results are revealed on here) being televised are fairly high. It would be nice if H&H were at least aware and sensitive to that.

The comparison of the World Cup to the likes of Badminton and the World Equestrian Games is not exactly a fair one. WEG happens once every four years and Badders is over in a matter of days. The World Cup is ongoing for months. Why should people have to stay away from a site for that length of time because results are visible on the entire site? Now that is unfair and unreasonable, especially when there is an easy and just solution.

Yes, I could subscribe to FEI TV, but why should I? I'm already paying loads to Sky and for the oh-so-wonderful privilege of having the BBC. Besides, why watch on a 19" monitor when I can see it on a 42" HDTV?

I have written to H&H (politely), but they couldn't have cared less.
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Right so in summary you want HHO to stop posting results on the newsflash thing and you want everyone else on the forum to 'learn to be discreet' about the World Cup. So if I'd watched it live and then posted about how fantastic so and so's round was, would you have had a go at me as well? What about my right to post on the forum? You yourself, on the other hand, are not prepared to do a thing about your situation beyond complaining and calling everyone 'numpties'; You won't stop coming on a forum which you know to have spoilers and which is a NEWS site, nor will you fork out 9.99 euros a month to get FEI TV so you can watch live and get the results as and when they happen. The World Cup does go on for months but there are thousands of worldwide equestrian events annually; racing, polo, eventing, dressage, driving, vaulting, reining, etc etc etc. and they seem to cope. So should everyone stop talking about those? Should people not post their own competition repots? By your criteria they should. Basically whilst you COULD do several things that would enable you NOT fo find out the results of a competition, you refuse to and expect everyone else to accommodate you?... That doesn't strike you as unreasonable?
 
Lisamd said:
I've heard everyones opinions on this and it's slightly worrying that there are people and animals dying in this world and something so trivial can get such an airing...is it really the end of the world??? I guess not :)
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Why is it worrying? I don't stop caring about Pakistan, or animal cruelty, or domestic violence, or war, or famine, or racism, or homophobia (etc etc) just because this particular subject has got right up my nose. I'll thank you not to make assumptions about me.
 
Even if H&H didn't put up the results on a little flash thingy (haven't noticed it myself) somebody would probably be talking about it in one of the forums especially in the Latest News section.
I'm afraid that's something you can't stop from happening and no getting away from.

I get the impression from the comments you have received that your in a minority regarding the way this site publishes the results.
 
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