Ive just had a bad experiance with the company and wondered if there was anyone else out there that as experianced any saddle trouble that has been made to measure?
No experience, but these are one of the companies on my "short list" if I go for leather and a treed saddle -they are just a little too expensive for me at the moment.
What's happened? Are they not prepared to recognise the problem and sort it out for you?