Equestrian Clearance, had stuff in 2 days. Ordered a Fal rug once from them and got a letter next day saying it would be coming straight from Fal, thought it would be ages but came next day.
For supplements - Feedmark, I have ordered at 4.00 p.m. and got the goods at 8.45 the next morning! Delivery is included in the price as well. Equineanswers.co.uk are also excellent - came next day and delivery was free. As for Horserugs4u, well all I can say is be prepared for a long wait!
Has anyone ordered products from hoof hearted equestrian? I ordered some boots on on 12th may and delivery was supposed to be up to 5 days, I'm still waiting......
derby house - dont bother im still waiting for my bridle to arrive from 28 feb, ive had wrong size wrong colour and wrong range sent and im sick of sending the damn thing back
<<As for Horserugs4u, well all I can say is be prepared for a long wait! >>>
yes theyre a joke i had to cancel my order with them, they ignore your calls and emails too
im really surprised about it too, but its been a nightmare, i ordered a custom fit jeffries bridle and the first parcel had most of the components but in different ranges and colours, so i sent it back, then the replacement noseband was the wrong colour and range again, so i sent it back AGAIN, next noseband was the right range and colour but the wrong size, it went back AGAIN,didnt get credited for it because the returns woman hadnt logged it back in , until i spoke to the manager, still waiting for the headpiece and the noseband now and its been months of problems and trips to the PO for me
What a disaster. I would be asking for some form of compensation (a gift voucher) or something if I were you....esp after all the inconvenience of running to the post office repeatedly.
ive thought about that, yes, im just a wimp asking for stuff, the manager said she's refund my postage on the last return but i never thought to ask about the others.
(oh, and i was also overcharged for the cheekpeices until i complained)
i wrote to the complaints woman and signed off saying awaiting your response, but got no answer. i spent an entire day ringing the manager but she was 'in meetings' all day but finally got her at 4.30 when id rang about 2 dozen times and she'd pob decided i wasnt going to go away
www.horse-riding-guide.com have been good, they are quite new but give a good service and let you know if anything is going to be more than a few days.