Equimo
Well-Known Member
I can appreciate the costs involved in the manufacturing of the product, but I cannot appreciate the postage costs. Surely this can be done cheaper?
Depending on the batch, each Trickle Net weighs in between 1 and 1.4 kg. The postage cost at that weight via Royal mail standard parcels is £4.41. Thats before we take anything for the heavy duty postal bags we use and the fuel and time involved in taking large batches of parcels to the poor lady at the post office! So currently we lose money on postage if we charge £4.50. £4.95 would be more realistic, but we appreciate that we need to keep that cost down so just swallow a bit of a loss.
I think sometimes people don't consider that if the holes are small enough, and the quaity is good (eg thick rope and netting) you are looking at a net with much more strength and mass than the nets you may be used to. Hence the postage charge. We don't make a penny on postage, we take a loss.
We have looked into courier services but the cheapest delivery rate we could offer our customers with courier delivery would be £5.95. Though that would be a 24 hour service. While that would be far more convenient and cost effective for us, i'm just not sure if customers would appreciate paying more for delivery. So for now, we will take a small loss and continue to keep our local post office lady run off her feet!
We would be happy to listen to any comments on how we could improve this situation