UVEX Hat Recall

[sillygillyhorse]

Further to the post below regarding the recall of some UVEX hats.

Anyone with one of these then it needs to be returned to Uvex pronto.

I have just spoken with a very helpful lady at Uvex. For hats in the UK they need an email with your name and address, they then arrange a courier to collect the hats and will replace them.

The lady I spoke to was Tina and the email address is sales@uvex.de

My hats were purchased as long ago as 2010 and they want them back, they are not bothered about having receipts for them or them being returned via the retailer, just get them back to them.

Hope that helps.

 

[pollana]

Hiya,

Have you had your Uvex hat back yet? I returned mine to them after speaking to really helpful lady but since then have had no reply to any e-mails and when I telephone and say who I am they cut me off. Now wishing I had not bothered sending it back in July as it has taken ages and not sure I will ever see it again!
Hoping you have a more positive story
Thanks

 

[longdog]

We had to have all of ours collected as they were not displaying the BSI Kitemark label, but we now have the correctly marked ones in stock. Hope that everyone gets their hats replaced soon, but be reassured that new ones now have the label very clearly stitched into the hat!

 

[Tempi]

I sent mine back and got a lovely shiny new one returned within a week