Very annoyed with certain clipper company

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claireross

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29 December 2006
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ccjack.co.uk
I have had a set of clippers, which I used twice before they broke, leaving me with a half clipped pony over the xmas hols last year. They were sent back and returned in working order.

This summer we went to use them on one of the ponies and they broke again, they were returned and the company sent them back with a bill for £23 as they said it was the overload switch and nothing else.

I phoned the company a couple of weeks ago and spoke to a lovely lady, I explained that obviously we had tried to re-set the clippers numerous times, even waiting a whole day to let them cool down, so I couldn't see how that explaination was correct. She very kindly told me to clip the ponies I needed to and she would get them looked at again.

Today I phone to arrange for them to be picked up and get the most arragant bloke ever. He basically said they work at the moment and therefore they won't look at them again. I explained that I had only clipped about 5 times and they have broken twice and for a £220 pair of clippers I expected more. His answer was well you could spend £20,000 on a car and it could go wrong
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As you can imagine I wasn't best pleased, I told him that they promised to look at them again and he should read the notes the last lady had written, so he or someone else will phone back.

God Im so angry.

Has anyone had similar problems with clippers????
 
Yes.

Mine overheat horribly.

I clip fast, the tensioning is right, and the first time I used them they tripped out half way through. Now I stop every 10 mins and clean and oil - I had to send them back and they fixed them, but even now I have to take long breaks just doing one horse as they get sooooo hot.

Stoopid things.

I wish I'd never got rid of my Listers!
 
i too have had three sets of clippers- same probs overheating- then just go capoot.
One pair blew up the minute I turned them on! nightmare-have a pair now that have been great- but was bl**dy annoying
 
so best to just use them and when they overheat etc send them back and ask for a full refund, write to their customer services manager rather than phoning and cc a letter to trading standards explaining how they are not fit for the job they were made for. Make sure you send all post by recorded delivery as they'll prob deny getting it otherwise. Companies like that are rubbish and shouldn;t be allowed to get away with that kind of service.
 
i have had huge trouble with my clippers.... Made by a company beginning with L! I have had to send them back 3 or 4 times due to over heating problems & smoke coming out of them, I also have ben charged for the pleasure of having my almost new clippers fixed. Fortunately they do seem to have got it right this time and I can do a hunter clip without electrocuting/burning me/my horse! What annoys me most though are the matching cordless trimmers that cost me about 70 that ar meant to be fully rechargable but unless they are plugged in to the mains will not clip for more than 2 minutes without the battery dying. L suggested it was my fault when I had used them twice!!! Was not a happy bunny as I do know how to clip and use trimmers. The whole point of buying cordless trimmers is to make it easier doing the fiddly bits on a horse that is a bit headshy. Don't you just love clipper comapnies!!!!
 
Just a thought - if they are an american company you have got UK spec clippers not USA spec - voltages (or something electrical) are very different and USA spec ones will overheat if used on UK power?
 
There were some dodgy ones online a while ago which had been imported and wouldnt work here, did you get them on Ebay by any chance?
 
I have the Moser (Wahl) Avalons and I've not had any problems with over heating. My old clippers were Liveryman Arenas and again I had no problems with over heating.
 
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I have the Moser (Wahl) Avalons and I've not had any problems with over heating.

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Well I think your very lucky then. Mine do it and apparently its beacause the four sets of brand new blades are all blunt and not that my £220 clippers are crap!!
 
I have a Hauptner clippers I got from Luxfords in 1982 and they are still going and have never been serviced, nor needed it and used on about 10 horses per year

I also have a set of Rex Mosers - electric not battery - I got from Townfields about 12 years ago and they have been no problem and I've clipped out whole horses with them

If your clippers are overheating - stuff the oil bit - run the blades in paraffin and then wipe off with a cloth - old old trip from someone who used to clip 30 mules a day during WWII - and it works

oil - tiny squirt of WD40 does the trick

personally the Wwith 6 letters and the Lwith 6 letters were never as good as Hauptners
 
I have Hauptner 2000 clippers, this is my third winter with them and they have been faultless - they battle through spooks 'Yak' Coat without so much as a wobble.
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My OH bought them for xmas for me. He said he paid a little bit extra to get the hauptners over some of the other brands, but they were much more 'meaty' clippers and therefore wouldn't have to ever work as hard - seems his good thinking has paid off!! Wouldn't hesitate to reccommend them
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My Lister Lasers were secondhand and well maintained when I bought them, and they have been fab, never a problem. I run them in parafin at the end of clipping, it lifts all the oil and gunk out of the blades.

We sell Wolseley in the shop, I am selling the Swift at £225 insted of £400 at the mo!
 
Have you checked the plate on the clippers rather than the leaflet? If it says 110 volt then you have American clippers. The ebay ones often had the plugs changed.
 
They are English clippers,as I bought them in a the local tack shop. Jus to let us know they are from the L clippers, suitable, apparently for owners with up to five horses
 
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