What would you email back to this Enquiry?

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x_Sammie_x

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Hiya, as you all know my horse is for sale, iv had this enquiry about him and i dont know what to email back without sounding nasty?

Advert Title: BONDAUTO - ALFIEName: ******
Email: ************* Tel: *********

Enquiry: Hi i happened to see ure horse and i was interested xx i have a daughter who is 13 and i would think a 16hh would do her fine as she could keep it for a while. could i see the video if you still have it
 
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i dont know what to email back without sounding nasty?

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Why? I don't understand why you would reply with something nasty.

Just send her the link for the video and ask some questions about the capabilities of her 13 yr old daughter. If you don't think your horse is suitable you don't have to show it to them, or sell it to them.
 
i just dont want to sound blunt or make them look silly, he needs someone with alot of experiance and i just dont see a 13 yearold girl being able to handle him if he naps
 
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not wishing to sound horrible, but I received that e-mail I would be fearful for the horse

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Erm? Am I missing something here?

Ok I know it's not the most in-depth enquiry - but there are plenty of very capable 13 yr old girls riding 16hh horses quite happily. The OP does not have to show or sell the horse to anyone if she doesn't think they're suitable.
 
Quite agree with Boxers.

Simply ask a few questions as how long has daughter been riding, what does she want to do, and what does she do at the moment. No need to be nasty at all.

Then if you don't like you simply say 'I don't think my horse would be suitable for your daughter, but thank you for enjurying'.

Simple.
 
Then that is just what you need to email back. Say you dont feel that this horse is suitable and wish them luck with their horse hunting.
 
My Instant reaction is to reply 'Flibble' as it used to be our office response to any rubbish which came our way.

Either ignore it as the sender doesnt know you have received it and you are in no way honour bound to respond to "post you dont want" or something like.
Thank you very much for your interest unfortunatly I do not believe the horse will meet your needs.

My favourite would be do not reply as the sender could engage you in an email conversation you dont want and you know it will cause you stress.

Lets face it if a letter was put through your letter box you didnt want to respond to you would rip it up and chuck it in the bin!!
 
I would be tempted to just ignore the email...
crazy.gif
 
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he needs someone with alot of experiance and i just dont see a 13 yearold girl being able to handle him if he naps

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So just email back and explain that he is not an easy horse and say that you do not think he would be suitable for a 13 yr old.

You just have to be polite - no need to be nasty or try to make the enquirer feel silly.
 
I had a 16.2 who was an absolute fruit loop and there was never a queue of people who wanted to ride him.
There was a 12yr old girl on the yard who wanted to ride him and when she did, they completely clicked. Yes, he was still naughty and tried to get her off but she was used to her naughty pony and he didn't worry her.

In your position, I'd send them the link. If/when they want to come and see him, you can assess her suitability then.
 
it has put me off alot, im not saying that 13 yearolds are bad riders but seriously he needs someone that is fearful if he starts napping shall i just ignore it and pretend it wasnt there?
 
I don't think you can make an assuption about 13 year olds ability from an email?? Bit unfair I think - why don't you find out more - if they are too novice then gently explain that.
 
right ok i will send the clip and explain what hes like that way they know what he does if they want to come see him, im not selling him to just anyone i want to make sure he goes to someone that can ride him and has 5* home i do care and love him we just dont click
 
Sammie; I get emails like this all the time. It might surprise you to learn that I have even sold horses to people whose first email to me has been even worse than the one you received. Some of my emails are like this "is the horse still for sale" ... and that's it! From past experience, I now do respond to these sorts of emails, because you never do know who is going to be that perfect buyer for your horse. When I respond to emails like this, I always ask questions and give little information on the horse. Generally they come back with a far more indepth email and that is when you start to get the feel for someone.

You really don't know that this person could be the most wonderfully suited person to your horse unless you reply. Of course, they might not be, in which case, no great loss.
 
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I never said anything about the capability of the rider.....but a badly punctuated, poorly spelled e-mail would put me right off, sorry.

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Not everyone can spell you know?
And not being able to spell doesnt affect the way a person can look after or ride a horse.

I actually find your attitude terrible tbh - i have several close friends that cant spell but to see them ride is amazing.


Sammie - i would email back the clip they want - you never know the girl could be very confident.
Why throw away a possible sale? They may watch the clip and decide he isnt for them anyway.
 
"Dear person,

Unfortunatly, I do not think this horse would be a good fit for a 13 year old. Thank you for your enquiry and good luck with your search."

Polite, to the point and dosen't invite a reply.
 
I think thats sensible - and good for you for caring wherre he goes so many sellers don't seem to give a damn nowadays!
 
yes the badly worded email would worry me but i would reply with the video asking for the daughters experience ?

if they sould ok let them view the horse - if she falls off its not your fault x
 
Whats the difference between a 13 year old and a 30 year old, they might have had the same amount of experience. You certainly wont sell your horse with that attitude.
FYI alot of teenagers have more confidence with things like napping than most adults.
 
I personally wouldn't send the video link at this stage. I'd only send a couple of photos, otherwise they become sort of attached to the horse, which makes the whole thing more complicated if you start to have doubts. Sometimes people will say anything because they have "fallen in love" with a video.
 
right iv just emailed them back asking what her daughters experiance is as he can be a handful and nap at times. is that ok?


PLEASE please please dont think that i think 13 yearolds are bad riders thats not what i said i just think hes abit much but you never know i could be suprised, i didnt put this thread up for an arquement and about my attitude i just wanted some simple advice thank you.
 
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I never said anything about the capability of the rider.....but a badly punctuated, poorly spelled e-mail would put me right off, sorry.

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Not everyone can spell you know?
And not being able to spell doesnt affect the way a person can look after or ride a horse.

I actually find your attitude terrible tbh - i have several close friends that cant spell but to see them ride is amazing.


Sammie - i would email back the clip they want - you never know the girl could be very confident.
Why throw away a possible sale? They may watch the clip and decide he isnt for them anyway.

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Good - I'm glad for them......as I said, I never called anyones riding into question.....from what I can see it wasn't the 13 year old girl who sent the e-mail, it was her mum....call me a snob if you wish, a highly educated one at that.
Generally, to be able to afford a horse and all its upkeep....a job is useful....spelling helps. Thats my opinion, take offence if you wish.....BTW, how does anyone manage to get through school without learning how to spell and punctuate?
 
...... i personally wonder why sammie is complaining about spelling and punctuation....you only have to read a few of her posts!
 
Just a little point here - my mother is a qualified accountant. She is an excellent speller and is very sharp mathematically. She writes beautiful hand written letters ... however I have received emails from her, and OMG!
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, I was shocked! It sounded like a kid had written it and was VERY short. Some people are just not comfortable with computers, my mother being one of them.
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