When at shows...

start at home id guess.....depends on if its just banging/scraping or thowing its self on the floor...if the former, ignoring them usually works well. the latter may well need a specialist like richard maxwell out to see it.

if it was fine id start with 5 mins on the box at home and build it up, feeding in the box and grooming/equissaging (something the horse enjoys and makes it sleepy, whatever that may be), to break the cycle of box=freak out.
 
There has been accidents with horses getting loose when tied up outside, there have been equally horrible accidents where horses on boxes have panicked and people have tried to help.
Horses are big unpredictable creatures and carry a permanent unpreventable risk.
Personally I prefer to leave it up to the owners to decide what to do with their horse to lessen the risk. So if it's tie outside do that, if it's leave on the lorry do that.
You might say OK no one is allowed to compete alone and horses must be attended at all times, whether on or off the lorry.
But as we've all seen horses can break loose with someone stood nearby and horses can panic on a lorry and one person is not enough to calm them or sort them out.
So back to risk and how to mitigate it, and I don't think making set rules that do not allow owners to do what they know is best for their horses mitigates risk at all.
 
Never. But I only take one horse in a 2 horse box & have no help so have to do everything myself & think it is safer for horse & myself to get us both ready inside. Also my horse is happier (&safer) standing inside out of the weather if we are early / they are running late / between classes / etc.
 
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