MuddyMonster
Well-Known Member
I've always used Viovet in the past but they are quickly becoming more hopeless than a hopeless thing.
Can HHO recommend somewhere else online please?
Can HHO recommend somewhere else online please?
Wonder what's happened at Viovet. They were always good but before Xmas I had trouble with them sending me the incorrect item and having to return it twice after they sent it to me again after the first time i returned it.
There’s a thread “mole online / viovet no show” that was started this morning in Club House asking the same question.Wonder what's happened at Viovet.
I've always used Viovet in the past but they are quickly becoming more hopeless than a hopeless thing.
Can HHO recommend somewhere else online please?
I got the following email....
Hello Mrs,
Thank you for your email.
I sincerely appreciate you letting us know that you have not received your order yet.
Our warehouse has been closed over the Christmas period due to a move of location. We have moved to a new warehouse, which is 5x the size of our previous one, so that we can hold more stock and provide a much more efficient service to our customers.
Due to the move, unfortunately some orders are delayed, and I am sorry to inform you that your order is affected.
We are currently waiting for the stock of your order to arrive at our new warehouse, however we are expecting deliveries of more stock next week. We therefore estimate your order to arrive by the end of next week.
We really apologise for any inconvenience this may cause you.
Hello Mrs madecme laugh though
I always use Vet 365 as you can telephone them as well as ordering on line. My vet also sends the prescriptions directly to them
- Viovet
- E vet,
- vetimed
- pet drugs online,
- animed
- Hyperdrug
- 365vet
- cura-pet
They usually show, on the invoice with your delivery, how much is remaining of the prescription. Having said this though, the last time I used them they told me I had 60 Prascend left on the prescription so I sent an order in only to be told there was nothing left!! They did apologise for their mistake, but I still had to rush to get another prescription from my vet.Just a niggle that you can’t see on line with 365 vet how much of your prescription is left, whereas with Viovet it was always very clear to see and when your prescription runs out.
I gave up and cancelled the order.BMA2, I got the exact same email! My winter socks, ordered in November, are apparently arriving in the same timescale as quoted to you! I suspect that it will be spring before I get them...if I even do... I was trying to cx online & my order is neither in 'completed' orders nor 'current' orders...
Reviving this thread as I've always used Viovet and am looking for alternatives. However it looks as though EVet have closed down.
I had some things in my e vet basket a few days ago, which I thought I'd add a bit more to and check out today...and got this notice:
IMPORTANT ANNOUNCEMENT 19TH FEBRUARY 2024
We are very sorry to inform you that eVetDrug will not be accepting new customer orders from 19th February 2024, until further notice.
All existing orders that have been received will be fulfilled in the normal timescales. If your order cannot be fulfilled, you will be refunded in full.
If you would prefer us to cancel your order or for urgent queries, please email us at contact@evet.co.uk and we will get back to you as soon as we can.
We would like to thank all our customers and staff, who have been so supportive and loyal to us over the years, and we wish you all the very best for the future.
I don't know. Wasn't willing to risk it, but perhaps someone here has had recent experience with Viovet.Are Viovet still not up to speed then?
Ages ago I was getting prescription and buying Bute online for a previous horse. Prescription for 300 but I ordered 100 at a time.Oh no!! I literally ordered from evet last week and still have more Cartrophen on my prescription. I hope I can get those somehow....