would you be annoyed?

J

Jess66

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if someone you sold a horse to repeatedly kept emailing you (as in everytime checked emails there was always 1 or 2 there daily) and calling you with silly questions? some of which you had already answered previous to them buying? i wouldnt mind as much but i sent them all the info they needed and answered all their questions prior to buying(must of been a million!) and if i dont reply within a day or 2 they sent a resentful email which just makes me want to stop contact tbh

i asked to be kept in touch with but that meant every few months just to see how they are doing not this. i am feeling harrassed by it all to be fair but dont know if its just me being over-senstive?

what do you think?
 
Bit excessive really. Its nice to know how things are going and to answer anything that crops up, but your buyers sound very OTT. Are they very novice or just stress-heads ?
 
just stress head as they are experienced but its really starting to irritate me to the point i just dont answer the calls anymore, she travelled him in bandages and thought it necessary to ask me if he had boots on before...surely you would just put them on and see?
 
Yeah that sounds a bit much. How long have they had the horse for? Hopefully it is something that should stop soon?!

Don't like the sound of the "resentful" follow ups if you don't reply tbh. That's a bit off.
 
they have had him about 2 months now, i was very open and honest about what he has/hasnt done, given dates of worming, farrier etc so it isnt like there is any "suprises" that you would maybe ring about once you got the horse home

i really want to say just stop harrassing me, but then i think they would just refuse all contact from then on
 
Does sound a lot i email the old owner every so often to catch up and ask questions to gain her opinion to make sure im doing the right things with my youngster and taking her to the correct shows.
 
Jess66 said:
she travelled him in bandages and thought it necessary to ask me if he had boots on before...surely you would just put them on and see?
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Not if you've got any sense you don't. Look how many times on here you read of horses panicking when a boot moves when travelling or other problems with them; just not worth the risk at all so I think they were sensible to check first.

Just tell them you are busy and won't be in touch until next week/fortnight/month to see how they're doing; if they mail in between times, tough, don't answer and if they get resentful tell them you did tell them you wouldn't be about which will put them on the back foot. Still, look on the bright side, you did sell the horse, they could have been far bigger timewasters if they were still looking!
 
In some respects it is a bit annoying that they are still contacting you this time after the purchase but on the other hand i spuppose they feel they are doing the right thing by the horse by contacting you but as you say some things need to be a case of suck it and see for them, particularly as you say they are experienced.

They should not be trying to replicate everything you did with the horse care wise but should be getting the horse used to their ownership, their way. After all it is a purchase not a loan (if it was a loan you wouldn't mind the loaner to be asking all sorts of silly questions as you still have a vested interst in the horse) and really the horse is no longer your reponsibility nor connected to you in any way.

I would just maybe reply to them politely and point out that you are going on holiday for a fortnight' (or some other time constraining excuse ;)) and say that if they have any final questions they need answering to ask you are happy to do so but then will be available for some time as you'll be away. Maybe then the reliance upon emailing you will go if they know they cannot contact you and the emails should stop!

I'd then give it a few months and email them on your terms to see how he is settling in???

Hope that helps :)
 
Well as i agree to take back any horse i sell if it doesnt work out then i would answer emails if i could.

I know it could be annoying and i would ask them to email questions unless emergency there could be worse things winging you way like complaints about the horse or them saying it wasnt as described or some disaster story.

If they are a little inexperienced they maybe feel you are the best person to help, and it wouldnt bother me at least you know the horse is doing okay and i am sure it will peter out as they gain confidence.
 
mhorses said:
First of all i would give them a piece of my mind and then i would block them!!:mad:
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Thats a bit OTT, Don't you think?! if she did that she would never have any updates to see how the Horse is getting on.

It does sound annoying OP, I would do as another member said and say you are going off on holiday so you cannot contact them for 2 weeks, you will be forcing them to make their own decisions and then hopefully they will just carry once they have relaised its a lot easier that way.
 
When you reply next say at the end, something like, oh well then, let me know in a few months how he's getting on, see if they take the hint. They seem a bit ott tbh, unless its serious/ or a health issue, I wouldn't expect to hear from a buyer
 
Hmm difficult, on one hand they are being rather annoying but on the other you don't want to completely lose touch. I would try telling them you'll be out of reach for a while and see if that stops them and if not i think you'll have to politely but firmly say that while you are happy to hear updates on the horse you don't have the time to keep answering all of their questions and you're sure they will be just fine with the horse. I would think they'll start to ease off on the questioning anyway once they get used to the horse unless they are having problems
 
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