Would you be cross and what would you do?

Dizzykizzy

Dizzykizzy

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I get for sale ads from our local smallholders bulletin and a few weeks ago someone was advertising some 6' rugs. I emailed her and she described them, the only one I really was interested in was a 6' rambo lightweight turnout. She said she would keep it for me if I sent a cheque which I did.
Today I made the 50 mile round trip to find it isn't a rambo but a rhino, much cheaper rug made by horseware, ok I can still use it though probably wouldn't have made such a long trip for it. BUT when I get home and unfold it, I find it isn't 6' either but 5'9!! Grrr, double grrrr!
BTW she left it on the step for me, she wasn't there or I would have asked her for my money back straight away.

I have emailed her but I am really cross, what a waste of my time ( I paid £15 for it so not too bad).

Would you just accept it or try and get a refund? I don't want to sell it on ebay as I hate selling on ebay and I don't want to take it back as it already cost me a gallon of diesel!
 
Oh thats really tiresome, poor you. I wouldn't bother with a refund cos you'd have to drive another fifty miles to drop the rug off again and suddenly you have spent more than £ 15 in diesel.

I'd e-mail and say how disappointed you are that she hadn't described the item correctly and then sell it on to someone else using the correct make and size.
 
tbh if she made the mistake she should have the expense of having it returned or collected and i would get a refund - its a really cheap rug but its £15 you could put toward the cost of one u actually want.
 
You could cancel your cheque if not too late and tell her she has to collect it if she wants it back!!!

But I assume that its probably been cashed anyway
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