Mambo83
Member
Hi I am getting myself all confused as to what to do.
Saddler A came out in February to new horse and fitted saddle. I paid for the saddle and a consultation fee.
Horse was seen by physio last week who said she has muscles where she shouldn’t have them, suggesting saddle is too big.
Decided to use a different saddler (B) who immediately says saddle is too long for her and it’s running past her last rib (along those lines). Also says the gullet is way too narrow. Said with a wider gullet, saddle should sit more forward, which it did. Meaning saddle isn’t quite as long but still half an inch too long. She doesn’t offer part exchange. When changing the gullet she also said that the gullet that was in there wasn’t even fitted correctly.
I called saddler C who is happy to come out and fit an alternative and does offer part exchange but they said that I should be speaking to saddler A who fitted an incorrect saddle.
I am awful and hate confrontation/comlaining but How do I handle this? I know that horses change shape so this might explain why it had become to narrow but she hasn’t got shorter?
Saddler A came out in February to new horse and fitted saddle. I paid for the saddle and a consultation fee.
Horse was seen by physio last week who said she has muscles where she shouldn’t have them, suggesting saddle is too big.
Decided to use a different saddler (B) who immediately says saddle is too long for her and it’s running past her last rib (along those lines). Also says the gullet is way too narrow. Said with a wider gullet, saddle should sit more forward, which it did. Meaning saddle isn’t quite as long but still half an inch too long. She doesn’t offer part exchange. When changing the gullet she also said that the gullet that was in there wasn’t even fitted correctly.
I called saddler C who is happy to come out and fit an alternative and does offer part exchange but they said that I should be speaking to saddler A who fitted an incorrect saddle.
I am awful and hate confrontation/comlaining but How do I handle this? I know that horses change shape so this might explain why it had become to narrow but she hasn’t got shorter?