yard owner problem

babycat7

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19 May 2013
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wonder if i could have your opinion. yesterday at our livery yard where we pay 5 days a week for livery and come up in the week when we can ,and my daughter looks after everything at the weekend...my daughter has a horse which is tricky to load in the trailer but we have a set routine and it has been working. just as we were all sorted, mucked out and ready to go, and about to put the head collar on to lead the horse out to load into trailer, the YO barges into stable and puts all the horses feed in a manger which the horse promptly tucks into and puts up a full net. i was putting something in the car and did not see this. i asked my daughter why the YO had done this as surely this was going to make the horse more difficult to load as one of the things in our favour when loading is she sees the net in the trailer or we can tempt her in with an apple/some food- we would never feed her in the morning before loading.the YO knew we were taking the horse to some people who were buying it and leaving a deposit that morning. to cut a long story short, the horse would not load into trailer after having had all its food. we moved the trailer to 2 different points where we have loaded before- against the farmer shed to stop her going out to the side and lastly in a field which the farmer had said was ok to load her as it is quiet. the YO charged down the lane yelling at my 14 year old daughter and then at me saying i had no right to load there in case i woke up people staying in her caravan site nearby< it was approx 9am>. i said to the YO that if she had not fed the horse when we were about to load her then there would have been no problem. she then proceeded to hurl a number of obscenities at me. i pointed out to her we had been up 3 times mid -late evening that week and found there was hardly any water in the bucket for our horse and what there was was filthy- no hay in net and stable filthy- bearing in mind horse is on livery during the week. she went mad and told me to get off her yard that instant ! she then sent out her hungover farmer husband who came upto me and said i had no right to question them and he was literally about to punch me in front of my 14 year old daughter. i said to him calmy he had not heard or seen what had happened and all i had said to YO had been calm and that we payed money which helped pay their bills. they literally "threw us out on the street". fortunately i knew of a horse transport firm nearby who came up and saved the day and moved the horse< cost me £100<>. never ever in my life have i been spoken to like that. i work in a large family business and could not believe what had happened.fotrtunately our horse is now on trial with its potential new owners who found a stable for her. i found the whole thing absolutely unbelievable-.thanks for looking
 
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Guess she didn't want to lose your money! At least you now know which livery yard to avoid in future.
 
Guess she didn't want to lose your money! At least you now know which livery yard to avoid in future.

thank you for replies. at the end of the day we were spending £265 a month-which is pushing close to £3000 a year and rightly or wrongly considered ourselves as customers- the YO could not get their head round it when i said i helped pay her bills. on the bright side, we will be looking for another horse and looking round locally have found some lovely places and a lot closer so in an ironic way i think she has done us a favour as without her blowing up we could have potentially stayed there with another horse. i feel sorry for the people that are on the yard still. the main thing for us is that our old horse is happy with its new owners and it is at a fantastic friendly place- moral to story i guess dont put up with being treated any old how thinking you have no options to move as there are indeed lots of other places
 
Most yard owners would be very helpful in helping Liveries move as they could easily move back to their yard in the future, its their living and reputation.
Its a shame, was your yard owner always like this.
 
hi- was as nice as pie at the start, then we have noticed more and more she was fake and only interested in money. very much the kind of person who was quick to criticise anything ie leaving light on in stable, not picking feet before leaving stable, yet you could in no way question her...we would get bill immediately it was due which we would always pay same day paying 2 weeks in full in advance. we actually had paid for next week so i suppose i would have been in my rights to stay but there was no way this was possible due to her reaction. the more i think about it, i do not understand her feeding the horse when it was the weekend and not on livery, unless she wanted to sabotage us loading the horse
 
This yard wasn't in East Kent by any chance was it? I went to look at a place a few months back and the set up sounds very familiar but the rules were totally over the top and very restrictive so not the sort of place I would have wanted to be.The husband was a farmer and not the most friendly of men. While touring the yard the YO kept putting in comments about different horses slating their owners. Top that off with horses being kept in for a good 6 to 7 mths of the year with maybe just an hour now and then in the school and the attitude of we have alot of nervous owners who won't ride their horses and no visiting instructors allowed I rather quickly walked away. I had been facebook friends with the yard owner, but after visiting and not taking the space she deleted me off her friends list.
 
hi -no it wasnt Kent- i live in the north west of england.

sounds a similar set up. we were also told that our horse would be lunged 3 times a week as part of the livery costs, but i am nearly certain this has not been happening.you were almost afraid to ask if that makes sense.

this awful woman< YO. > also said to me when the people came to view our horse for the first time " dont worry if they dont buy yours, i have one they could buy !!" absolutely incredible.this was approx 3 weeks ago , and we really worked out what she was all about.

what i realise now is that the YO was only interested in money, and as soon as they realise they are likely to lose you, the true colours come out.
 
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