magic104
Well-Known Member
Do YO's get training in customer service? Doubt it & to be fair to this person, we only know one side of the story. It should be remembered there are 3 sides, each persons version, because they will only put their view point across, & the truth. I am not taking up for the YO, & not sure all the blame lays with the poster when the horse is on full livery, but if the YO has mentioned the weight before, then perhaps they are feeling frustrated that nothing seems to have changed.
It will be interesting to see what the vet has to say. The positive thing here is that the people concerned are interested enough in the horses welfare to take action.
It will be interesting to see what the vet has to say. The positive thing here is that the people concerned are interested enough in the horses welfare to take action.