YO's: I can't help feeling a bit miffed!

MiJodsR2BlinkinTite

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This is really for any YO's who do DIY livery.

A month ago, I had a new DIY livery arrive on the yard, a little pony, plus mum and daughter just learning to ride.

She paid a months livery in advance & we'd both signed a livery agreement, which was basically an amended version (to suit both of us) of the BHS one. I don't offer any "frills", just basic livery, they're responsible for everything including food & bringing in and the livery agreement says this very clearly.

As I have had some health issues affecting my arms/strength, I do not handle other people's horses as if I did let something go, no-one's gonna thank me for that. This is why they sign saying its strictly DIY.

During the winter the horses are out by day, in by night. This is by mutual agreement with everyone so that (1) it saves the grass as much as possible and (2) it means no horses are left out on their own at night [OR, (3) to put the same thing another way, that no horse is left on its own at night without company as we're only a small yard with room for 2, max, plus my boy].

Anyway, here we are with new livery. The first difficulty arose when (because of her work really, not deliberately) I noticed that the pony would sometimes be put out at say 7.30 a.m., but the next day not put out till 10.00 a.m. or even later. The other horse in the yard was put out at 9.00 a.m. because it needed to be, so this meant the pony was in the stable, on its own, stressing out on the mornings the owner was later coming. One or two mornings it nearly tried climbing over the door, and I had to literally stand guard over it to stop this happening.

Then, one day last week, I went down to the yard (which is adjacent to our house) and noticed that it was 10.30 a.m. and no-one had seen to the pony. It was standing in its poo from the night before, plus had no water and no hay. So I had to water it and muck out, and give it some of my hay. I'd had no word from the owner and so began to seriously worry that something awful had happened. The owner had still not arrived by 2.30 in the afternoon, by which time I'd managed to speak to her on her mobile. Apparently there had been a family problem and she'd had to go off to see to that, and had asked a friend to come and see to the pony, but friend had not turned up. Owner did turn up later that afternoon and saw to the pony.

After this little problem, I did mention to her that IF she was unable to come to see to the pony because of anything, i.e. emergency situation, then please would she ring me coz I would have tried to help. Also, if anyone else was going to be in the yard, please would she let me know as if I'd gone down there and found a stranger messing around I'd make the assumption they might be up to no good and might call the police! I said I'd been very worried about the pony being banged up all day and stressed out, and it would have been good to have known what was happening earlier in the day as I could have turned the pony out if necessary - it being an emergency (tho' turning-out not in the livery agreement). There was no unpleasantness involved in this interchange; we got on fine throughout the duration of the livery.

So why am I miffed? Well, this evening I came home at dusk; my boy was at the gate waiting for me like he always does, but I sensed he was a bit stressy. I put him in the stable and fed him etc; normally about this time the other pony (livery) comes in and he looks for that and whinnies to him.

Today, the livery pony didn't come in. It got dimpsy, then got dark, then got darker, and started to rain & sleet. Still the livery didn't bring hers in. I had visions of this pony (veteran) being up in the top field in awful weather, stressing up because he hadn't been brought in, and didn't know what to do. I thought perhaps another family emergency had occurred and she'd been unable to come to see to the pony.

So I rang her mobile, saying I hoped she was OK coz her pony hadn't been brought in and hoping she was all right.

I noticed she'd cleaned out her stable, but thought she might just have done that to replenish the bedding.

I then went to re-charge my mobile, thinking I'd text as well just to see if she's OK.

I'd received a text, from the owner, saying basically that she'd moved the horse today as she needed to find somewhere closer!!!! :(

I'd only seen her yesterday evening; she didn't say a thing about moving.

I was worried about this blessed pony, all for nothing! I feel so angry, and hurt, that she didn't tell me she was going - she picked today of all days coz she knows I am out all day and so wouldn't know if she was loading hers up and going. All she had to do last night was say, look, I'm so sorry but I'm moving mine tomorrow as I'm finding the travelling a bind.

My poor boy, whilst in the past being perfectly OK on his own, is stressed because his little pony next door has gone and is looking all mournful about it. She obviously didn't think of that and I'm soooooo cross!!!

If she'd only said she was going, I wouldn't have worried about thinking her little pony was up on its own in a snowstorm, plus would have been a bit prepared to deal with mine missing it.

Grrrrghhhhhh!!!!

I've had some super people as liveries in the past and have never had to deal with anything like this!; tho' have learnt a few lessons for sure; for anyone coming in the future I shall introduce a rule that firstly all horses have to be out of the stable in the morning not later than a certain time; and secondly something about if they can't see to the horse themselves that whoever they nominate instead must be notified beforehand to the yard owner.
 
Look on the bright side, no more worry :).

Mind you, there's absolutely no excuse not to let you know she was going, albeit by text if she was worried about a face to face with you.
 
What a horrid situation, I really feel for you. I am also a YO and find it difficult to keep the peace. We bend over backwards for ppl to sometimes take the p***,not always mind!

I think yo should thank your lucky stars in the long run. :)
 
Well I'm not surprised you are miffed. Despite you saying straight off that it is 100% DIY, you obviously care a lot about the horses on your yard, and are prepared to put yourself out to help in tough times. Sometimes people just let you down, and it hurts. What's hard is to try not to let it effect the way you behave towards the next person who come along.

I think you are well rid, it was obviously going to cause you long term stress and hassle. At least your boy is ok, albeit a tad lonely.

Move on, chin up, and hope you get a better livery next time, many people would chew their arm off for a YO who takes a genuine interest :)
 
totally sympathise and i can understand why you feel hurt by her behaviour. sounds like you did your best for her and her pony and she didn;t return the consideration.

As for leaving without telling you; personally I think that is just really rude, and rather cowardly!

Sounds like you are going to be better off without her.

:-(
 
Well I'm not surprised you are miffed. Despite you saying straight off that it is 100% DIY, you obviously care a lot about the horses on your yard, and are prepared to put yourself out to help in tough times. Sometimes people just let you down, and it hurts. What's hard is to try not to let it effect the way you behave towards the next person who come along.

I think you are well rid, it was obviously going to cause you long term stress and hassle. At least your boy is ok, albeit a tad lonely.

Move on, chin up, and hope you get a better livery next time, many people would chew their arm off for a YO who takes a genuine interest :)
Agree with above because it has happened to me. Then I have also had some fantastic liveries. Unfortunately unless your name is Mystic Meg it is very difficult to tell who will be who. If you dont need the money, maybe think of a rescue as a companion. Sorry you have had to have that sort of hassle though, its not nice.
 
This is why I am so glad that I have a yard to myself (although I don't own it) - I have to say that any other livery would drive me mad!

However, I have just moved my horse (due to lamness and having to be turned out for winter) and put her on a friend's farm. I am now incredibly aware of making sure that I make everything as easy as possible for her - I would absolutely hate for her to think of me as a nuisance!
 
I can sympathise. I have one livery (who is a friend's daughter) with a mare and foal. She is the most disorganised and untidy person I have come across. She thinks its ok to come down at 10 in the morning and give them enough haylage to last all day and night (they can only go out for a while as the mare is on restricted turnout), and then text me at 8pm asking me to feed.
I very quickly told her that I didn't mind putting a feed in twice a week, but anyone with horses should work their life round their horses routine and that would be it.
She has improved it is an ongoing stress, and my OH gets a bit worried because I do now turn a blind eye (I never leave her without water) but I have 3 horses of my own and I am busy, I don't have a livery here because I want an extra horse to care for!

Not nice for you but maybe you need to be a little more explicit with your routine for the next livery.
 
...and that is why I don't take DIYs, I don't know anyone that does do DIY. Most are lovely I know, but some are more trouble than they are worth.

Full Stall, or full pasture board, that's all I will do, I know exactly where what horse is and when, and that it has been cleaned, fed and watered blah, blah, blah.

Owners come here, get their horse, play with it and put it back wherever they found it - end of. If they can't get here for days/weeks/months on end for whatever reason (and I don't care as long as they pay) it doesn't matter, it takes the hassle out of life for everyone concerned.
 
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the worst ones are the DIYers that dont DIY!!!! I have even known ones that pay DIY and then share out their said horse to a teenager for X amount a week,generally more than the DIY rate charged and then do nothing at all.......in fact they make money out of having their own horse!! I reckon I'm going wrong somewhere lol :)
 
I really wouldnt be miffed, it sounds like youve had a lucky escape!! we've all known people like that on yards Im sure, and other liveries end up stepping in to help for the ponys sake but like you said you dont have the physical strength anyway so well rid I say! x
 
Its people like this that give us good DIYers a bad name. When I was searching for a new yard I met so many people who said they wouldn't have horses or shall I say the owners on their land after being mucked around.
 
I am DIY, but I can't get Dorey in or out at the same time as the others due to my work hours!

so I've struck a deal with the YO, I go down early and feed everyone's horses, then do Dorey's rugs. Then, she comes down later and turns everyone out. Then, because Dorey always has enough water and forage left over, she is bought in with the others and stands in her stable until I come down to work, muck out and feed!

It works for everyone! Except this morning, when one of the breakfasts was missing, and being the soft touch that I am, I used my own feed to make up emergency rations for the horse missing his breakfast!! But he's 34 and very sweet. I couldn't leave him!!
 
Its people like this that give us good DIYers a bad name. When I was searching for a new yard I met so many people who said they wouldn't have horses or shall I say the owners on their land after being mucked around.

It is a shame that some ppl muck it up for others, but unfortunately that is a fact of life. Most I've found very good and no hassle.....but there are always going to be a few nightmare (and giggle) ones!!
 
Sounds like u are better off rid! Unfortunately not all people put their horses first! There was a livery at my yard who was a nightmare! There are 3 horses in the barn my mare, my friends mare and this gelding! Either my friend or myself would arrive at yard and feed all 3 and turn our 2 out by 8! The owner of the gelding knew when we would turn out as we need to get to work! She never came up til well after 10 most days! The poor horse was left on it's own and would kick the stable door down, it also buckled the wall! We gave it hay but made no difference! The YO said she needs to come down and turn it out earlier, she refused saying she wants her lay in ( u loose the right to a lay in when u get a horse lol :)). She would also come up hours after ours had been brought in at night so the horse used to escape as it was on it's own. The owner used to refuse to come and retrieve her horse from next doors paddock! The YO had to do it!! The horse was also a pain to handle! We are totally DIY no services offered unless emergency! The owner was eventually asked to leave!!
 
Thank you everyone for your kind messages of support: I really am very grateful. I know there are a lot of posts on here about livery problems, both from the YO and punters points of view, in fact I think its gotta be the most "popular" reason for posting, if you could call it that.

I've had super people (and fantastic horses) here in the past, and this was really a first as far as inconsiderateness is concerned. I forgot to mention she's hoofed it with a set of keys I let her have for the field gates and tackroom, so I've texted her and said it would be quite OK to post it on. Silly me, I should have asked for a deposit, I know some of you will say that and you are quite right!!! I shall do in future.

But thank you again for everyone's support. My boy is fine, he's been on his own before and as long as his belly is full I don't think he worries much; there will hopefully be some sheep in his field soon so that will keep him amused, plus there's loads of other horses in the area here so he's not totally isolated. Bless him, he's a real little star, lots of horses would have stressed up mega about their stable-mate going, but he just whinny-hoo-hah'd for his supper, greedy guts!
 
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