A big thumbs up for Ariat customer service

[MyBoyChe]

They have just replaced a pair of Mudbusters I bought this time last year from our local Derby House (which has now closed) without questions or any hassle. I didnt have the receipt, didnt keep it after the first few months but I have only worn these wellies a couple of dozen times and they split across the front. I called them last week, they sent me a return postage label and asked me to post them back for investigation. This morning I have received a replacement pair through the post with a note of apology. How refreshing!!

 

[camilla4]

This is a frequent comment on here - Ariat customer service is second to none. I only wish other companies would take note!!

 

[Boxers]

I agree. The zip on my daughters boots broke after only six months use and they just replaced the boots, no questions. Would definitely buy from them again.

 

[Farma]

They replaced mine too! Thing is it makes me want to buy from them again knowing the customer care is there love ariat

 

[clip_clop]

I wish a certain company who make clothes and boots to cater for people with a wider calf measurement would take some advice from ariat customer service! Knew I shouldve bought some more ariats! They never quibble and are really speedy at sorting problems