Am I wrong to feel so bitter and angry?

[Spring Feather]

We used to whack the roasting geese over the head with a cricket bat and then slit their throats. Sorry OP I hope that doesn't upset you, just saying how we killed them.

 

[flowerlady]

No you are not wrong at all to feel bitter and angry, anyone would. We put our trust in our vets to do the right thing in an emergency especially - as this clearly was.

A stern letter you should send, I think ... but wait a few days until you're less angry as it will have more impact and come across as more reasonable devoid of intense emotion.

Are your vets so arrogant and tyrranical that they frighten their receptionist? It sounds so but if not, the silly cow will require additional training in how to deal with emergency procedures.

Why should they wait I wouldn't infact I'd be sat waiting to see them and complaining to all waiting to see them in the surgery. Believe me I wouldn't be waiting long. I would frighten all their customers away. I would also have a few stern words for that receptionist.