Anybody bought items off Bespoke Equestrian?

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Well if anyone googles Bespoke equestrian, this is the second link [Content removed following complaint from Bespoke Equestrian]
 
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I think if I was a lecturer in business studies, I would use this thread for the purposes of a lecture entitled "How to commit commercial suicide". Alongside it, I would include the example of Gerald Ratner declaring his own merchandise to be "total crap", and that director at Topshop who stated their target market were "hooligans". And I say this as someone who originally started off supporting BE on this thread. For the avoidance of doubt, I am not a customer of the company, do not have a personal greivance against the company but feel I have the right to comment thus, not least due to the fact that BE itself brought this thread to my attention once again by posting on it weeks after the last post had been made.
 
I've been ploughing thru this lot with some amusement [Content removed following complaint from Bespoke Equestrian]

Bespokeequestrian/Del boy - you bring a whole new dimension to the expression 'shooting yourself in the foot' and should be held up as a shining example of why people in holes, really should stop digging!
 
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miss_c said:
Interesting that under 'del boy's name, instead of saying 'foal' it says 'bespokeequestrian under clause 3.2'... I wonder what that clause is? Never seen that under a username before...
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That's actually hilarious.
I can still see it too.

Tbh it sounds like everyone is hitting their head against a brick wall. [Content removed following complaint from Bespoke Equestrian]

Everyone has made very simple and constructive points, repeated over and over and BE just keeps replying with the same [Content removed following complaint from Bespoke Equestrian] excuse.

Time to give up or hand over to someone who knows what they're doing, me thinks.
 
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I have ordered of bespoke equestrian before, received my item and have just ordered again so have 100% confidence that I will get my order, every company get bad reviews as parcels do get lost in the post and since they don't hold stock if an order get delayed getting to them it's going to take longer getting to you too, if everyone that had a good experience with the company posted on here posted too you would see how many happy customers Leigh actually has :)
 
Becky.tinnion said:
I have ordered of bespoke equestrian before, received my item and have just ordered again so have 100% confidence that I will get my order, every company get bad reviews as parcels do get lost in the post and since they don't hold stock if an order get delayed getting to them it's going to take longer getting to you too, if everyone that had a good experience with the company posted on here posted too you would see how many happy customers Leigh actually has :)
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Unfortunatly your good experience doesn't make those who haven't had a good service and received their product or money back feel any better.

I agree all companies have a few customers where it goes wrong or something happens. But it's how you fix the problem and I think that's what most posters here have the issue with.
 
LillyBeth said:
I would love to know how many of these accounts with positive feedback have the same IP address as BE *giggle*
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Thats just pathetic that you really think I'm fake? I have a face book account,
https://www.facebook.com/becky.tinnion.9?ref=ts&fref=ts
and a YouTube,
http://m.youtube.com/channel/UCql-ng534y0J_xSuTasWOSg
and if you message me on face book I will happily tell you my good opinion on BE. It may be hard for you to believe but BE does have lots of happy customers! And lots of them but people don't tend to write reviews about stuff unless they want to complain about something or have a good old rant.
 
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Becky.tinnion - actually it's rare for companies to get bad reviews for parcels getting lost in the post. At least it's rare when companies actually bother to do something about it. For example I bought 5 x 25Kg sacks of grass seed from a company for an urgent job. I paid for 24 hour delivery. 3 sacks duly arrived the next morning. Not a happy puppy as I needed the seed to be spread that afternoon. I rang the company and a few hours later they'd couriered up another 2 sacks! I give them glowing reviews and would thoroughly recommend the Grass Seed Company to anyone who is looking for a reliable supplier who sorts out any problems promptly. When the missing two bags arrived several days later (courier had lost them) I phoned the company up to arrange their return and was told that I could keep them with their apologies.

Contrast that to how BespokeEquestrian handle reports of missing parcels!
 
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God yes I'm sorry, it's so pathetic of me to accuse someone of doing something they only did yesterday... how absurd of me. Would be totally out of character for BE to come and make accounts here to fabricate good reviews and provide support!
 
[Content removed following complaint from Bespoke Equestrian]
 
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i am NOT a sponsored rider for Leigh nor have I been asked to post this. I did it all by myself. Yeah it may be hard to believe but I did it because it really not fair for all of you to be slating her when their is plenty of happy customers here but as I said people generally only post reviews if they are unhappy. And sadly smaller companies can't afford to give everyone free stuff just because they complain otherwise they would be out of business with the quality of stuff they sell
 
Becky.tinnion said:
i am NOT a sponsored rider for Leigh nor have I been asked to post this. I did it all by myself. Yeah it may be hard to believe but I did it because it really not fair for all of you to be slating her when their is plenty of happy customers here but as I said people generally only post reviews if they are unhappy. And sadly smaller companies can't afford to give everyone free stuff just because they complain otherwise they would be out of business with the quality of stuff they sell
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You're not really doing BE any favours tbh, just keeping alive a thread that had faded in the background and would have stayed there [Content removed following complaint from Bespoke Equestrian]
 
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miss_c said:
Which shows pictures of a certain LR and her horse. This leads me to believe that you and she are good friends and therefore you are not going to be unbiased. After the owner of bespokeequestrian has been proven to have created a fake account and publicly denied it being anything to do with her I am afraid people are going to be suspicious of new posters, it is the nature of this forum I am afraid.
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I took some pictures of Leigh? But if I had received bad service from them, friends or not I wound be 100% honest if I had received a bad service.
 
Just to make everything crystal clear... (I don't start work until 3.30pm, the horse is done, and I have nothing else to be doing!)

bespokeequestrian said this:
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But HHO Admin did this:
29azhch.jpg



And the clause in question is this:
2i1ywlv.jpg



As HHO Admin are able to monitor IP addresses they would have been able to see from their end that BE & DB were using the same IP address and therefore the same computer. As far as I am aware 'normal' forum users are unable to see this info, but I'm not the most technically adept.
 
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