wonkey_donkey
Well-Known Member
The wealthy one's are always the worst by the way !!
bad paying livery - advise please
- Thread starter StaceyTanglewood
- Start date
StaceyTanglewood
Well-Known Member
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I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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yard is full livery price is the same everymonth and is due on the 1st of each - everything is included so no surprises at the end which is why we ask for it on the beginning of each month !!
i have a horse on competition livery and my bill is given to me then i transfer the money - never know what it will be as have stay away shows winings to take into account etc !
I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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yard is full livery price is the same everymonth and is due on the 1st of each - everything is included so no surprises at the end which is why we ask for it on the beginning of each month !!
i have a horse on competition livery and my bill is given to me then i transfer the money - never know what it will be as have stay away shows winings to take into account etc !
StaceyTanglewood
Well-Known Member
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Start slapping a 10% surchange on the bill of late payer's . . . used to work a treat when we had a livery yard !!
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yep thinking about it or an amount per day - do feel bad as the other 9 liveries are fantastic !!
Start slapping a 10% surchange on the bill of late payer's . . . used to work a treat when we had a livery yard !!
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yep thinking about it or an amount per day - do feel bad as the other 9 liveries are fantastic !!
hairymolly
Well-Known Member
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I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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This is the same as my yard, as long as the YO knows your good for it they are pretty easy going about things.
I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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This is the same as my yard, as long as the YO knows your good for it they are pretty easy going about things.
StaceyTanglewood
Well-Known Member
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I hope you're not a livery anywhere with an attitude like that.
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I'm a livery in three separate places! None of which are this uptight. At my main yard you're doing well to get the YMs attention long enough to get her to take your money.
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i wouldnt want to be like that - i also live there so money in an envelope through the letter box is not a problem !!
I like to spend time with my livereries and help them when i can
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I hope you're not a livery anywhere with an attitude like that.
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I'm a livery in three separate places! None of which are this uptight. At my main yard you're doing well to get the YMs attention long enough to get her to take your money.
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i wouldnt want to be like that - i also live there so money in an envelope through the letter box is not a problem !!
I like to spend time with my livereries and help them when i can
StaceyTanglewood
Well-Known Member
[ QUOTE ]
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I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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This is the same as my yard, as long as the YO knows your good for it they are pretty easy going about things.
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are you on full livery or DIY??
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I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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This is the same as my yard, as long as the YO knows your good for it they are pretty easy going about things.
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are you on full livery or DIY??
help1
Well-Known Member
RLF have to agree with this one - maybe my YOs are a bit laid back too. I pay my basic livery by SO once a month then pay on top for any extras, haven't had a bill for a couple of months but when I do will usually pay in cash or cheque within about a week. Not far from you RLF so maybe we are all a bit laid back around here!!
hadfos
Well-Known Member
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The wealthy one's are always the worst by the way !!
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It certainly appears to be the trend...have seen a few...the 1's struggling or mananging cash always pay up on time..the wealthy seem to not
(not having a dig at rich peeps btw,just seems to be a factor on most yards for some reason
,why i dont know as they have an abundance of the paper stuff,lol)
The wealthy one's are always the worst by the way !!
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It certainly appears to be the trend...have seen a few...the 1's struggling or mananging cash always pay up on time..the wealthy seem to not
(not having a dig at rich peeps btw,just seems to be a factor on most yards for some reason
StaceyTanglewood
Well-Known Member
[ QUOTE ]
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The wealthy one's are always the worst by the way !!
[/ QUOTE ]
It certainly appears to be the trend...have seen a few...the 1's struggling or mananging cash always pay up on time..the wealthy seem to not
(not having a dig at rich peeps btw,just seems to be a factor on most yards for some reason
,why i dont know as they have an abundance of the paper stuff,lol)
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its mad but she hasnt even called or text me back its like she actually doesnt care
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The wealthy one's are always the worst by the way !!
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It certainly appears to be the trend...have seen a few...the 1's struggling or mananging cash always pay up on time..the wealthy seem to not
(not having a dig at rich peeps btw,just seems to be a factor on most yards for some reason
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its mad but she hasnt even called or text me back its like she actually doesnt care
StaceyTanglewood
Well-Known Member
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RLF have to agree with this one - maybe my YOs are a bit laid back too. I pay my basic livery by SO once a month then pay on top for any extras, haven't had a bill for a couple of months but when I do will usually pay in cash or cheque within about a week. Not far from you RLF so maybe we are all a bit laid back around here!!
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I dont give bills livery is the same every month ?
RLF have to agree with this one - maybe my YOs are a bit laid back too. I pay my basic livery by SO once a month then pay on top for any extras, haven't had a bill for a couple of months but when I do will usually pay in cash or cheque within about a week. Not far from you RLF so maybe we are all a bit laid back around here!!
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I dont give bills livery is the same every month ?
charliesarmy
Well-Known Member
yard is full livery price is the same everymonth and is due on the 1st of each - everything is included so no surprises at the end which is why we ask for it on the beginning of each month !!
If you have stated payment on the 1st of every month when livery joined you... then to not pay on that day is in my eyes a bit cheeky...I would think about a late payment tariff especially if your other liveries are all good payers
If you have stated payment on the 1st of every month when livery joined you... then to not pay on that day is in my eyes a bit cheeky...I would think about a late payment tariff especially if your other liveries are all good payers
Don't get bogged down in what other yards do in respect of being "chilled" about payments. You are obviously running a professional yard and should expect as much respect from your clients as you would offer them.
This girl needs to be made aware that you are not happy (if she hasn't already got that vibe!) and she needs to shake up or move on. You don't want/need to have someone stressing you out every month like this.
I hope you get things sorted in a way that suits you.
This girl needs to be made aware that you are not happy (if she hasn't already got that vibe!) and she needs to shake up or move on. You don't want/need to have someone stressing you out every month like this.
I hope you get things sorted in a way that suits you.
StaceyTanglewood
Well-Known Member
[ QUOTE ]
yard is full livery price is the same everymonth and is due on the 1st of each - everything is included so no surprises at the end which is why we ask for it on the beginning of each month !!
If you have stated payment on the 1st of every month when livery joined you... then to not pay on that day is in my eyes a bit cheeky...I would think about a late payment tariff especially if your other liveries are all good payers
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She wouldnt pay that either though !!!
Im thinking written warning or notice is the only thing she can go and pee someone else off !!!
yard is full livery price is the same everymonth and is due on the 1st of each - everything is included so no surprises at the end which is why we ask for it on the beginning of each month !!
If you have stated payment on the 1st of every month when livery joined you... then to not pay on that day is in my eyes a bit cheeky...I would think about a late payment tariff especially if your other liveries are all good payers
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She wouldnt pay that either though !!!
Im thinking written warning or notice is the only thing she can go and pee someone else off !!!
measles
Well-Known Member
Whilst I totally agree that this is out of order and agree also that others have good ideas about enforcing the payment date, we have the same problem with a couple of liveries and we live with having to nag them. It's not the way it should be but they are good for the money and we know we'll get it and so we just don't stress about it. The yard has a nice atmosphere and these folks get along with everyone else and so we just chill. Shouldn't have to though and it is our choice to live with it.
charliesarmy
Well-Known Member
I think if she's a persistant offender a warning that one more late payment and she;s gone...why shoud you chase around after someone for payment a bill is a bill and consequences for non payment happen to everyone in day to day life TBH I'd just give notice
but I have very little patience
Edited to add "just hope you other liveries don't see this one getting away with late payments" could end up
Edited to add "just hope you other liveries don't see this one getting away with late payments" could end up
henryhorn
Well-Known Member
I sense a disgruntled livery reply there Flame , in other words, if anyone is wealthy enough to own a yard they can wait to be paid!
One of my retired liveries hasn't paid me for a very long time (their bill now runs into four figures and some,) and I am doing my utmost to make it easy for them to catch up.
It happened when they split up as partners and I assumed each was paying for their horses, they somehow ended up with one paying for two, and no-one paying for the third. because it was all paid by standing order it slipped through the net until the accountant noticed the discrepancy of horses versus livery in the annual acounts..
Now I realise it's very hard to suddenly cough up a huge amount of money, so am trying hard to make it easy for the owner, but quite honestly if I had been quicker off the mark like ST I wouldn't be owed all this money!
I don't invoice my owners I rely on them knowing they should pay me, and until this hiccup, it's worked well.
You should realise the fact is livery customers have to trust the YO to feed/care for the horse and the YO has to trust the livery pays on time to allow that to happen.
If I have to send monthly invoices out my charges would go up considerably, and any horse owner automatically has their horse's welfare in mind so it isn't hard to pay up when you should.
If someone tells me they are struggling I always wait and allow extra time, but if they ignore me and just don't pay I tackle them about it head on.
At the very least this livery should have rung and explained why she hadn't paid on time, if there are no good reasons I suggest she is asked to pay up to date and arrange for her to bring the money in on a specific day, then at least she is up to date completely.
Me, well I'm hoping I get the promised half of the money owing very soon, otherwise I'm going to have to get rather unpleasant about it..
One of my retired liveries hasn't paid me for a very long time (their bill now runs into four figures and some,) and I am doing my utmost to make it easy for them to catch up.
It happened when they split up as partners and I assumed each was paying for their horses, they somehow ended up with one paying for two, and no-one paying for the third. because it was all paid by standing order it slipped through the net until the accountant noticed the discrepancy of horses versus livery in the annual acounts..
Now I realise it's very hard to suddenly cough up a huge amount of money, so am trying hard to make it easy for the owner, but quite honestly if I had been quicker off the mark like ST I wouldn't be owed all this money!
I don't invoice my owners I rely on them knowing they should pay me, and until this hiccup, it's worked well.
You should realise the fact is livery customers have to trust the YO to feed/care for the horse and the YO has to trust the livery pays on time to allow that to happen.
If I have to send monthly invoices out my charges would go up considerably, and any horse owner automatically has their horse's welfare in mind so it isn't hard to pay up when you should.
If someone tells me they are struggling I always wait and allow extra time, but if they ignore me and just don't pay I tackle them about it head on.
At the very least this livery should have rung and explained why she hadn't paid on time, if there are no good reasons I suggest she is asked to pay up to date and arrange for her to bring the money in on a specific day, then at least she is up to date completely.
Me, well I'm hoping I get the promised half of the money owing very soon, otherwise I'm going to have to get rather unpleasant about it..
help1
Well-Known Member
I have a set livery charge and also have extras some months such as worming, teeth, shoeing or a lesson. Its a competition yard so sometimes if share a lorry trip - that sort of thing. YOs usually gives me a bill every so often.
ETA never been nagged for payment or brrn particularly late just both understand I will pay asap.
ETA never been nagged for payment or brrn particularly late just both understand I will pay asap.
Flibble
Well-Known Member
Speaking as a Livery I think it is very bad manners if you have to chase for Livery payment to the point of rudeness.
I wish you were near me I am about to start the search for a new yard and I believe in paying on the dot. I even complained when my Bill was late as I like to know where I am financially.
I wish you were near me I am about to start the search for a new yard and I believe in paying on the dot. I even complained when my Bill was late as I like to know where I am financially.
sachak
Well-Known Member
frankly i would provide her with a 14 day notice and if the bill is not paid within that time frame then she has a period o 21 days to vacate her horse and her belongings from your yard and following the 14th day full livery as per an agreement either in writing or verbal will cease and she will become wholly responsible for bedding, feed etc etc. Withdraw any privileges which full liveries get such as grooms etc. If you don't have DIYs at yard then withdraw the use of the school/facilities etc.
Frankly, you could probably do without liveries like her.
I am on DIY. The yard is well sought after. Livery is paid by DD the day after pay day every month and "extras" are paid cash upfront. If you pay cash you have to pay weekly. The full liveries, everythin is included and therefore DD payment is required. Altough Im not entirely sure of the details because I am not, have nevr been on Full livery x
Frankly, you could probably do without liveries like her.
I am on DIY. The yard is well sought after. Livery is paid by DD the day after pay day every month and "extras" are paid cash upfront. If you pay cash you have to pay weekly. The full liveries, everythin is included and therefore DD payment is required. Altough Im not entirely sure of the details because I am not, have nevr been on Full livery x
Patches
Well-Known Member
I used to get paid weekly and sometimes it'd be a whole week late, paying then for two weeks at a time.
Never really bothered me as I always knew I'd get paid. I never made a big deal out of it as it just didn't seem worth causing any bad atmosphere over.
I know it's not right, but there has to be some leeway surely? If you have a yard of say 15 horses and only one pays a few days late....it's not the end of the world is it? Could understand if everyone was paying late.
I'm quite laid back though and to be fair £15 a week livery wasn't going to feed the family anyway.
Never really bothered me as I always knew I'd get paid. I never made a big deal out of it as it just didn't seem worth causing any bad atmosphere over.
I know it's not right, but there has to be some leeway surely? If you have a yard of say 15 horses and only one pays a few days late....it's not the end of the world is it? Could understand if everyone was paying late.
I'm quite laid back though and to be fair £15 a week livery wasn't going to feed the family anyway.
StaceyTanglewood
Well-Known Member
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I have a set livery charge and also have extras some months such as worming, teeth, shoeing or a lesson. Its a competition yard so sometimes if share a lorry trip - that sort of thing. YOs usually gives me a bill every so often.
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this happens where i have gadget and it works !!
my liveries only pay me the same every month no extra they leave a check for farrier dentist lessons etc etc is all seperate !
I wouldnt mind so much if she hadnt just ingnored me for 3 days !!
I have a set livery charge and also have extras some months such as worming, teeth, shoeing or a lesson. Its a competition yard so sometimes if share a lorry trip - that sort of thing. YOs usually gives me a bill every so often.
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this happens where i have gadget and it works !!
my liveries only pay me the same every month no extra they leave a check for farrier dentist lessons etc etc is all seperate !
I wouldnt mind so much if she hadnt just ingnored me for 3 days !!
hairymolly
Well-Known Member
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I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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This is the same as my yard, as long as the YO knows your good for it they are pretty easy going about things.
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Its a big yard with aroung fifty horses liveried there, about half are on full livery and the rest are a mixture of part/DIY. I am normally somewhere in the middle depending on work.
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I have never been on a yard that demands cash immediately on presentation of a bill, I must be lucky, I have 2/3 weeks grace to pay my bill, although I usually pay it within the first week. And yes my boss has been late paying my salary and I don't complain, maybe here in Ross peeps are a bit more laid back
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This is the same as my yard, as long as the YO knows your good for it they are pretty easy going about things.
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Its a big yard with aroung fifty horses liveried there, about half are on full livery and the rest are a mixture of part/DIY. I am normally somewhere in the middle depending on work.
StaceyTanglewood
Well-Known Member
the same girl was told at christmas if horses are to be done they pay by the 15th of the month - she text me on christmas day asking for it to be done hmmmm NO !!
Flame_
Well-Known Member
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I sense a disgruntled livery reply there Flame , in other words, if anyone is wealthy enough to own a yard they can wait to be paid!
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LOL, not at all. I'm happily on a yard where you grab the YM when she's got a quiet minute to settle up, not the sort of place with any deadlines or any need for them. Maybe its a Northern thing.
I sense a disgruntled livery reply there Flame , in other words, if anyone is wealthy enough to own a yard they can wait to be paid!
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LOL, not at all. I'm happily on a yard where you grab the YM when she's got a quiet minute to settle up, not the sort of place with any deadlines or any need for them. Maybe its a Northern thing.
Bosworth
Well-Known Member
I issue all my liveries with bills every month, a month in advance on the 26th of the month. I insist I am paid either by cheque on the 28th of the month or cash on the 1st. This is because a cheque has to clear into the company account. I buy my bedding in bulk - but i have to pay in advance so I have to shell out huge amounts which I then charge to my liveries at a bag a time so my up front cost is immense. The same with hay. All the field maintenance has to be paid for, as do jumps, tractors, maintenance etc so I need the money in on time from the liveries in order to pay my suppliers so I can continue to provide the professional service they expect. If a livery pays me 4 days late with a cheque - I actually will not have those funds available until about the 12th of the month.
In my books paying late is not acceptable - it would be equivalent to me not putting bedding in for your horse.
I personally would write to this livery, detail when payment is due, explain that late payment is not acceptable and will lead to them being asked to leave.
In my books paying late is not acceptable - it would be equivalent to me not putting bedding in for your horse.
I personally would write to this livery, detail when payment is due, explain that late payment is not acceptable and will lead to them being asked to leave.
RLF
Well-Known Member
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I sense a disgruntled livery reply there Flame , in other words, if anyone is wealthy enough to own a yard they can wait to be paid!
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LOL, not at all. I'm happily on a yard where you grab the YM when she's got a quiet minute to settle up, not the sort of place with any deadlines or any need for them. Maybe its a Northern thing.
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nope not a northern thing, my YO is pretty laid back (and runs a professional yard - cue comment earlier by someone else), they know I am good for the money so don't need to hassle me, its the same as yours I pay when I bump into him as he is a very busy man
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I sense a disgruntled livery reply there Flame , in other words, if anyone is wealthy enough to own a yard they can wait to be paid!
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LOL, not at all. I'm happily on a yard where you grab the YM when she's got a quiet minute to settle up, not the sort of place with any deadlines or any need for them. Maybe its a Northern thing.
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nope not a northern thing, my YO is pretty laid back (and runs a professional yard - cue comment earlier by someone else), they know I am good for the money so don't need to hassle me, its the same as yours I pay when I bump into him as he is a very busy man
WeeBrown
Well-Known Member
You must be on my yard
You really do have to grab the YO when you can to pay...I have just paid today 3 weeks in arrears and 1 week in advance as it was only time YO and I crossed paths when I had money on me....some days I'd have money and not see her or not have money and see her. We have paying in books and we have to calculate how much we owe them ourselves, that's how laid back it is!
Puppy
Well-Known Member
I have the opposite problem, I have to ask my YO for a bill
ETS - that was QR
ETS - that was QR
Lizzie66
Well-Known Member
Unless you desperately need her business, then I would write to her and inform her that you are running a business and that the bills must be paid on time, as you too have bills that require paying.
Inform her that delays of 1 day will incur a £10 surcharge, 2-6 days will incur a £20 surcharge, 8-14 days a £50 surcharge and that anything above that will incur a 14 day notice period with a further surcharge of £5 per day until the bill is settled.
If the bill is not settled within the notice period then the horse will be retained until the bill is settled or the horse is sold (whichever is the sooner) and your bill (including all surcharges, and livery charges from the end of the notice period), will be paid from the proceeds of the sale, with the balance of the monies (if any) returned to her.
Possibly include in the letter that if she does have any genuine hardship in paying then she should talk to you and you would be willing to discuss less onerous surcharges, but that repeated flouting of the existing agreement and ignoring all attempts to resolve the situation has left you with no choice but to follow this course of action. Maybe also suggest she might find it more convenient to pay by Standing Order
Good Luck
Inform her that delays of 1 day will incur a £10 surcharge, 2-6 days will incur a £20 surcharge, 8-14 days a £50 surcharge and that anything above that will incur a 14 day notice period with a further surcharge of £5 per day until the bill is settled.
If the bill is not settled within the notice period then the horse will be retained until the bill is settled or the horse is sold (whichever is the sooner) and your bill (including all surcharges, and livery charges from the end of the notice period), will be paid from the proceeds of the sale, with the balance of the monies (if any) returned to her.
Possibly include in the letter that if she does have any genuine hardship in paying then she should talk to you and you would be willing to discuss less onerous surcharges, but that repeated flouting of the existing agreement and ignoring all attempts to resolve the situation has left you with no choice but to follow this course of action. Maybe also suggest she might find it more convenient to pay by Standing Order
Good Luck
YorksG
Over the hill and far awa
To retain the horse, or sell it to pay the livery is not legal, it is an illegal conversion of goods. If you were to put that in writing you would be showing yourself as unprofessional and wildly innacurate.