marmalade76
Well-Known Member
This person obviously irritates you in more ways than one, its your yard, so just give her notice!
bad paying livery - advise please
- Thread starter StaceyTanglewood
- Start date
happyhaffie
Well-Known Member
i have to agree with you, liveries not paying on time on a regular basis is one of the most annoying things
its not too bad when a livery is struggling and they let you know, but to be just plain igronant boils my blood
fortunately ours have long gone, but they actually turned around and said to a new livery that my grandad didnt mind being paid late!!! thus to say they were given their notice and still left owing £10 on their bill which they forgot
youre better off getting rid of her, the longer it goes on the more youre going to get stressed about it and they never change
its not too bad when a livery is struggling and they let you know, but to be just plain igronant boils my blood
fortunately ours have long gone, but they actually turned around and said to a new livery that my grandad didnt mind being paid late!!! thus to say they were given their notice and still left owing £10 on their bill which they forgot
youre better off getting rid of her, the longer it goes on the more youre going to get stressed about it and they never change
Guinness
Well-Known Member
My vets have a good system-they send a bill at the month end and if you pay within a week of receipt you get a 10% discount, if not then you pay the full amount
Maybe you could do something similar to encourage people to pay on time?
Hullabaloo
Well-Known Member
[ QUOTE ]
I'm a livery in three separate places! None of which are this uptight. At my main yard you're doing well to get the YMs attention long enough to get her to take your money.
[/ QUOTE ]
I don't call expecting to be paid on time "uptight". To me its just the height of rudeness not to pay someone on time for a service they have provided, espeicially when its a small business. I've no idea of my YOs financial situation and how much she needs my livery money, but I do know that its not down to her to subsidise my horse until I feel like paying my bill.
I agree that is sounds like issuing a final warning or insisting on a standing order is the way to go.
I'm a livery in three separate places! None of which are this uptight. At my main yard you're doing well to get the YMs attention long enough to get her to take your money.
[/ QUOTE ]
I don't call expecting to be paid on time "uptight". To me its just the height of rudeness not to pay someone on time for a service they have provided, espeicially when its a small business. I've no idea of my YOs financial situation and how much she needs my livery money, but I do know that its not down to her to subsidise my horse until I feel like paying my bill.
I agree that is sounds like issuing a final warning or insisting on a standing order is the way to go.
Tnavas
Well-Known Member
Being late is rude but by the sound of it she does always pay.
Discuss it with her let her tell you why the fees are late and tell her how you feel about them being late. She may really not realise how much it bothers you. Does she have a contract with you? If so point out what the terms are.
Some people are a little slack - the month goes so fast she may very well have forgotten.
You not guaranteed that even with her setting up an automatic that you will be paid - if there are insufficient funds it won't be paid.
Becareful of doing anything drastic - if you sieze the horse against the bill - you are immediately responsible for all the financial responsibilities of th ehorse and you can't get it back should she eventually pay the bill.
Sieze the saddle and other gear that can be sold on to recover the debt. Hopefully it will never come to that.
Discuss it with her let her tell you why the fees are late and tell her how you feel about them being late. She may really not realise how much it bothers you. Does she have a contract with you? If so point out what the terms are.
Some people are a little slack - the month goes so fast she may very well have forgotten.
You not guaranteed that even with her setting up an automatic that you will be paid - if there are insufficient funds it won't be paid.
Becareful of doing anything drastic - if you sieze the horse against the bill - you are immediately responsible for all the financial responsibilities of th ehorse and you can't get it back should she eventually pay the bill.
Sieze the saddle and other gear that can be sold on to recover the debt. Hopefully it will never come to that.
cmarychapman
Well-Known Member
I was reading the posts and I sympathise, I charge my clients on an hourly basis if I have to spend an hour chasing invoices thats an hour of work time I am not able to bill.
I was wondering can livery yard owners ask for a bond up front say a months livery, like you do when you rent a flat. The money is then paid back to horse owner when they leave, provided they have fully paid up to date and stable fixtures fittings etc are left in reasonable condition. Similarly a tarrif for late payments which could also be taken out of the deposit??
I was wondering can livery yard owners ask for a bond up front say a months livery, like you do when you rent a flat. The money is then paid back to horse owner when they leave, provided they have fully paid up to date and stable fixtures fittings etc are left in reasonable condition. Similarly a tarrif for late payments which could also be taken out of the deposit??
StaceyTanglewood
Well-Known Member
[ QUOTE ]
I was reading the posts and I sympathise, I charge my clients on an hourly basis if I have to spend an hour chasing invoices thats an hour of work time I am not able to bill.
I was wondering can livery yard owners ask for a bond up front say a months livery, like you do when you rent a flat. The money is then paid back to horse owner when they leave, provided they have fully paid up to date and stable fixtures fittings etc are left in reasonable condition. Similarly a tarrif for late payments which could also be taken out of the deposit??
[/ QUOTE ]
i thought of this actually a yard does do this near me it also means then when they give notice basically there last month is free also stops anyone leaving early if you know what i mean !
I was reading the posts and I sympathise, I charge my clients on an hourly basis if I have to spend an hour chasing invoices thats an hour of work time I am not able to bill.
I was wondering can livery yard owners ask for a bond up front say a months livery, like you do when you rent a flat. The money is then paid back to horse owner when they leave, provided they have fully paid up to date and stable fixtures fittings etc are left in reasonable condition. Similarly a tarrif for late payments which could also be taken out of the deposit??
[/ QUOTE ]
i thought of this actually a yard does do this near me it also means then when they give notice basically there last month is free also stops anyone leaving early if you know what i mean !
black_horse
Well-Known Member
this is why i pay the day before livery due
incase of problems
can i move in?
FRESHMAN
Well-Known Member
At my yard we have a contract signed which says " I have read, understood & agree to the terms" This has solved a lot of problems. My liveries pay 4 weeks in advance for the stable/field rent. Then all items such as feed, bed & Hay is billed on the last day of the month. So at times I am funding 40 horses for a full month. Most of our people are good with regards to payment, usually have to wait 7 to 10 days. However a few try & take the mickey & don't pay for a couple of months. Like ST I have staff to pay & all the feed & bedding is paid by myself usually at delivery. Late payment is not acceptable.
Hippona
Well-Known Member
Our bills are paid weekly for rent/hay/straw...bills are put up on a friday and payable by the following wednesday at the latest......
We have a secure box with envelopes provided...so we have no excuse for not paying on time.
Personally I think its disrespectful not to pay on time.....YO puts my hay/straw in my feedroom religiously every Friday morning and turns out/brings in at my request.....least I can do is pay her for her services and goods.
We have a secure box with envelopes provided...so we have no excuse for not paying on time.
Personally I think its disrespectful not to pay on time.....YO puts my hay/straw in my feedroom religiously every Friday morning and turns out/brings in at my request.....least I can do is pay her for her services and goods.
PennyJ
Well-Known Member
I'd kick her off...
destiny11
Well-Known Member
[ QUOTE ]
My vets have a good system-they send a bill at the month end and if you pay within a week of receipt you get a 10% discount, if not then you pay the full amount
Maybe you could do something similar to encourage people to pay on time?
[/ QUOTE ]
What a good idea!
My vets have a good system-they send a bill at the month end and if you pay within a week of receipt you get a 10% discount, if not then you pay the full amount
[/ QUOTE ]
What a good idea!
the watcher
Well-Known Member
I opened this thread thinking that you had one of those disappearing liveries who hadn't paid for months - so was quite surprised to see you talking about a client who is simply a few days late each month but does pay. To be talking about that here does cast a shadow over your professionalism.
The answers are simple.
Either you are running these horses in an amateur fashion, not issuing bills or receipts (how do you provide any evidence of income or outgoings for tax?), encouraging cash payments, etc - in which cases your clients will be equally casual
or, you do it professionally, with signed contracts for terms and conditions, proper invoices and receipts, direct debits and a sliding scale for late payment or agreed lien on horses and equipment.
You can't have it both ways.
The answers are simple.
Either you are running these horses in an amateur fashion, not issuing bills or receipts (how do you provide any evidence of income or outgoings for tax?), encouraging cash payments, etc - in which cases your clients will be equally casual
or, you do it professionally, with signed contracts for terms and conditions, proper invoices and receipts, direct debits and a sliding scale for late payment or agreed lien on horses and equipment.
You can't have it both ways.
asbo
Well-Known Member
we get a bill sent out when he remembers and pay by standing order each month, best way to do it tbh
black_horse
Well-Known Member
asbo get back to nursing revision!!!!
Hippona
Well-Known Member
I'm a nurse...I COULD be your ward sister.....so get back to studying he he he
PS I'm at work...slap me now...
PS I'm at work...slap me now...
Fizzimyst
Well-Known Member
Add £5 a day for late payers
Fizzimyst
Well-Known Member
[ QUOTE ]
[ QUOTE ]
My vets have a good system-they send a bill at the month end and if you pay within a week of receipt you get a 10% discount, if not then you pay the full amount
Maybe you could do something similar to encourage people to pay on time?
[/ QUOTE ]
What a good idea!
[/ QUOTE ]
My vet does this too, only you get 10% off if you pay on the day
[ QUOTE ]
My vets have a good system-they send a bill at the month end and if you pay within a week of receipt you get a 10% discount, if not then you pay the full amount
[/ QUOTE ]
What a good idea!
[/ QUOTE ]
My vet does this too, only you get 10% off if you pay on the day