Bought unseen problems returning

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Maybe going against the grain but having seen the new information I don't think the dealer's done anything particularly wrong here except to behave exactly like a dealer. All told they've not made an enormous profit either. And for all I said earlier about buying unseen (which I stand by), being honest Jasmine could have tried him a couple of times and still had the problems described at the beginning of the thread. If I were you Jasmine I'd close this thread now and start a new chapter 😊

PS as for the previous owner just sending him off to the sales to an unknown fate, I can't even begin to fathom why someone would do that to their horse 😢😢
 
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LadyGascoyne said:
I would have read those sorts of things into it too, but OP as an inexperienced buyer, buying unseen, clearly didn't.

I don't think putting RDA / mother daughter share on the label of a horse which, a week before, was sold as green and needing a confident rider to bring back into work is responsible.

I think that if you put those two adverts together, it should be enough to at the very least get the dealer off her back re slander.

I wouldn't return him personally, subject to vet advice. I think he'll be lovely if he's sound.

(worth saying that it would be different if he was sold privately, but this is a commercial sale not a private sale)
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The original ad also says

"very friendly with everything on the ground stands still to be tacked up lives in or out no vices been ridden by a 10 year old very gentle and quiet been ridden by myself since 2023"

The only thing is bringing back into work which the dealers could argue they have done.

It's not as clear cut as some cases.

Personally I would block the dealer and move on and not get into arguments on Facebook.
 
Sandstone1 said:
I can not see the facebook footage, has it been locked?
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Depends which footage. A little detective work revealed a post from the previous seller on their own page when they advertised him as going to the sales. That's the ad I quoted. Lots of videos of him behaving well often ridden bareback

ETA I don't think there were videos on the dealer ad, the original ad for him is still there.
 
bonnysmum said:
Maybe going against the grain but having seen the new information I don't think the dealer's done anything particularly wrong here except to behave exactly like a dealer. All told they've not made an enormous profit either. And for all I said earlier about buying unseen (which I stand by), being honest Jasmine could have tried him a couple of times and still had the problems described at the beginning of the thread. If I were you Jasmine I'd close this thread now and start a new chapter 😊

PS as for the previous owner just sending him off to the sales to an unknown fate, I can't even begin to fathom why someone would do that to their horse 😢😢
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I agree, they could have done a lot worse and with some people claiming he should have been £15k, they've not been as greedy as they could have. I disagree with the last bit though, having looked through the page of the original owner they appear to be in rural Wales and he's not the only one they've entered in the sales, perhaps they've got fields full of youngsters? Auctions are still popular in Wales, perhaps they offer more protection for sellers and perhaps there's more chance of a sale rather than advertising privately and getting folks to travel out there to try 🤷‍♀️ He made a good price for auction, no where near the meat money that some people suggested. It looks like he's come from a nice, relaxed home, might not be everybody's idea of a nice home but from a hairy pony's POV, it looks pretty good.
 
Sorry I haven't had time to read through all posts since last night but I will do. I am a bit confused how can the person who commented regarding Trace my horse know that it is Ozzy as they have no details other than his name? Sorry inhabe to get my facts right before taking legal action.

For those asking about the ad I have copied it thanks.
 
Jasmine2023 said:
Sorry I haven't had time to read through all posts since last night but I will do. I am a bit confused how can the person who commented regarding Trace my horse know that it is Ozzy as they have no details other than his name? Sorry inhabe to get my facts right before taking legal action.

For those asking about the ad I have copied it thanks.
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I wouldn’t worry too much about that now.
You have his history trail.
He was a quick turnaround after an auction purchase.
Yes the dealer isn’t exactly squeaky clean for the intended market they were selling into, but equally, if he is sound, he looks a good buy for the low price and could make up into a lovely horse for you.
I appreciate he is probably greener than you thought you were buying and you have had the initial OMG moment when he has come home. But honestly, I think you could have done much much worse having now seen the auction sellers videos.
 
I deleted
Jasmine2023 said:
Sorry I haven't had time to read through all posts since last night but I will do. I am a bit confused how can the person who commented regarding Trace my horse know that it is Ozzy as they have no details other than his name? Sorry inhabe to get my facts right before taking legal action.

For those asking about the ad I have copied it thanks.
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They saw him go through the sale I believe, and the auction page has a lot of pics that are very clearly him.

I'm going to say this bluntly, but it's meant with kindness and respect. Legal action isn't going to result in anything positive, and is just going to drain your money and place more strain on your physical and mental health.

What would you hope to achieve by pursuing legal action?

You have a cute cob who seems a proper "family friend" type and just needs time to settle. It's time to stop dwelling on the few bad bits and start enjoying him!
 
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Jasmine2023 said:
Sorry I haven't had time to read through all posts since last night but I will do. I am a bit confused how can the person who commented regarding Trace my horse know that it is Ozzy as they have no details other than his name? Sorry inhabe to get my facts right before taking legal action.

For those asking about the ad I have copied it thanks.
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Who knows, they might have seen him at the sales or seen his ad by the previous owner before he went to the sales. The sale catalogue states the name of the previous owner too.

He's such a distinctive looking cob that it is relatively easy to track down
 
Trace my horse adverts get around FB very quickly - quick enough that a friend was contacted within 3 days by her mare's original Dutch breeder 12 years prior. Copy passport too, but someone recognised the breed and showed someone else etc etc.

Good luck today OP. I have cobs and when they settle they truly are amazing all rounders - but can absolutely be bolshy if upset
 
Jasmine2023 said:
Sorry I haven't had time to read through all posts since last night but I will do. I am a bit confused how can the person who commented regarding Trace my horse know that it is Ozzy as they have no details other than his name? Sorry inhabe to get my facts right before taking legal action.

For those asking about the ad I have copied it thanks.
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You may have already seen this and it may have already been posted but just in case..

Bei Facebook anmelden

Melde dich bei Facebook an, um dich mit deinen Freunden, deiner Familie und Personen, die du kennst, zu verbinden und Inhalte zu teilen.
www.facebook.com www.facebook.com
 
Oh @Jasmine2023 he looks like an absolute poppet in those videos.
I think, with guidance from an experienced instructor, you will be just fine with him.

He’s been shipped about a few times for a few weeks so he was clearly very unsettled and frightened to begin with which is very understandable.

He looks green but he’s not being ridden by professionals in those videos and he’s clearly looking after them so he’s a kind pony. He’s seen a bit of the world.

He’s just had a tough few weeks and doesn’t know if he’s coming or going. Horses don’t understand sales or dealers, all they know is their surroundings are changing, they don’t know if they’re safe and every human essentially speaks a different language to him. Combine that with boxrest and you have a very frightened, unsettled pony and a recipe for problems.

I bought my mare from the Irish sales and had her imported. When she arrived, I popped her in a stable and she promptly tried to jump over the door! Plenty of oh shit moments for me at that point.

But ultimately, he seems like a nice sort. I really don’t think you will get anywhere with legal action, especially if he’s settling and behaving on the ground now. The dealer has fluffed his description but I don’t think they’ve said anything miles from the truth. Even the bargey element - they said he isn’t bargey. That’s a general description; that doesn’t mean the horse will NEVER be bargey, no matter what circumstances the horse is in. They are sentimental beings after all.

My offer to help still stands but also sounds like your YO is willing to help.
Best of luck with him.
 
paddy555 said:
I have to say that if I wasn't so old and didn't have so many horses I would have put an offer in just after this thread started. I instantly liked him and thought one could make something of him.

Not being a great SM technophobe I have found SM here to be great. People were trying to work out if this was really a problem horse or if he just had a few minor upsets settling in and would be fine. Just a few pics and a video and we can see exactly what we are talking about.

Jasmine must be shattered this morning after last night. Hope you are OK. :):) Ozzie is going to be a real cuddlebucket. Give him a few days.
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I am shattered lol. Got a splitting headache too. Was messaging him back and forth until 11.00 last night that's well past my bed time 😊.
 
To give you an example, my tb is so good in his box that I sometimes don't put the chain across and he just stands there. However tomorrow he will be in during the day as we are switching to night turnout. He'll be in his stable with lots of haylage and all his friends will be with him. I am going up tomorrow because I know he struggles with change and will not be his usual self and I will be very aware of any bids for freedom.

And that's a much smaller upheaval than Ozzy has had.
 
criso said:
The original ad also says

"very friendly with everything on the ground stands still to be tacked up lives in or out no vices been ridden by a 10 year old very gentle and quiet been ridden by myself since 2023"

The only thing is bringing back into work which the dealers could argue they have done.

It's not as clear cut as some cases.

Personally I would block the dealer and move on and not get into arguments on Facebook.
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You can argue it either way (as with most things) but if I were arguing for the current owner, I would be framing:

A person with physical and mental health problems has bought a horse on the basis that it was advertised as an RDA candidate, and then discovered that only a week earlier it was advertised at a sale as green and requiring a confident rider to bring back into work.

I don't think I'd have a problem taking that line, if a return and refund was sought.

What would be more difficult is to return and refund on a vet issue as the buyer elected not to have it vetted before the purchase. So if it is a refund situation, I'd rely on the unsuitability argument.

Personally though, I'd hold onto the horse if all is well vet wise, because I think it's very cute.
 
Hi @Jasmine2023 having read all of this thread it does seem as though Ozzy is already settling down at your yard. The fact that the staff can turn him and and catch him in without a problem is a major tick in yours and his favour.

Having seen the original sale videos and pictures I do think you have got yourself a genuine pony who you will end up loving. Yes, it is going to take a while as he is green and confused but with the help and support of a good YM I do really believe you are going to end up with a cracking pony.

I know you must be extremely angry and frustrated with the dealer but I would recommend 'chalking it up to experience'. Yes you are in the right that by law your are entitled to a full refund but I don't think you have a hope in hell of getting it off this dealer. As some-one has already mentioned, just block them and ignore their bluster. Some years ago I won a small claims case but never saw a penny of the money as the person just didn't pay. My cousin, who is a solicitor and had been helping me, made the comment that there is a difference between the law and justice.

Go up to the yard and give Ozzy a stroke and an apple (or whatever treat you prefer). Don't put pressure on yourself or him - he doesn't know that he is meant to be more experienced than the dealer ad suggested but he does look to be a kind pony.
 
I will try and catch up with everyone's posts and private messages. I am trying to stay Zen for this afternoon! I think I am more upset with the last owner of Ozzy for sending him to an auction to become Lot no. 23 and put in an environment that must have been scary. The owner should have sold him privately it would have been less stress on Ozzy but I am guessing he wanted a quick sale and Ozzy off his hands regardless of the advert stating it was a sad sale.
 
LadyGascoyne said:
You can argue it either way (as with most things) but if I were arguing for the current owner, I would be framing:

A person with physical and mental health problems has bought a horse on the basis that it was advertised as an RDA candidate, and then discovered that only a week earlier it was advertised at a sale as green and requiring a confident rider to bring back into work.
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And you don't want to get into a legal battle where it can be argued either way and the verdict would be in the balance and given by a non horsey person.

The advert from the previous seller doesn't use the word green just that he's been out of work over winter and there are lots of videos. Dealer could argue a confident rider brought him back into work.

"Ozzy is a very handsome lad good to catch, clip and farrier was broken in July 2023 been hacking and hunting has done one show came away with a 3rd under saddle and a 3rd in hand has been out of work over winter but has started coming back into work need a confident rider to bring him back into work very friendly with everything on the ground stands still to be tacked up lives in or out no vices been ridden by a 10 year old very gentle and quiet been ridden by myself since 2023 selling in no fault of his own as I have now out grown him very sad sale."

If he doesn't work out for the op, then with the current yard riding him for viewings he will be snapped up by someone else assuming there are no physical issues. He's a pretty colour and a type lots are looking for and in the videos looks to have a calm tolerant nature.
 
Jasmine2023 said:
I will try and catch up with everyone's posts and private messages. I am trying to stay Zen for this afternoon! I think I am more upset with the last owner of Ozzy for sending him to an auction to become Lot no. 23 and put in an environment that must have been scary. The owner should have sold him privately it would have been less stress on Ozzy but I am guessing he wanted a quick sale and Ozzy off his hands regardless of the advert stating it was a sad sale.
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Try not to judge them too harshly, you don’t always know what is going on in someone’s personal life. They might have just needed a quick hassle free sale. At least they seem to have represented him honestly.
 
Jasmine2023 said:
I will try and catch up with everyone's posts and private messages. I am trying to stay Zen for this afternoon! I think I am more upset with the last owner of Ozzy for sending him to an auction to become Lot no. 23 and put in an environment that must have been scary. The owner should have sold him privately it would have been less stress on Ozzy but I am guessing he wanted a quick sale and Ozzy off his hands regardless of the advert stating it was a sad sale.
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Well said! My pony came from rural Wales too, difference was the owner cared what happened to her and put in the effort.
 
Auction sales are a common way to sell in Wales, I have known several excellent horses bought from Welsh sales, all sorts, hunters, cobs, ponies. I think it is the scattered geography as at sale there are going to be people there to buy, and yes that includes dealers, rather than expecting a potential buyer to drive miles through the hills and valleys of Wales.

If it gives you any encouragement, I knew a horse that was a known thug and let's say difficult. The owner (yes, she was a younger person) in the end got a set of training videos - maybe parrelli?- and worked through them one by one.

The horse ended up galloping to see her when she turned up at the field and taking part and winning trec competitions and generally turned out to be a complete saint and companion, but it did take work and patience.
 
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