Ebay question

OK, so if it's through Paypal is that immediate?
confused.gif
 
the buyer can pay when they want to within reason if you haven't specified when you'd like to be paid by. most pay straight away but can take up to 3 days generally. any longer than that i would contact buyer, if no response contact e bay after a week or so.
 
Yes, once a buyer sends you their PayPal payment (except for echeques - see below for gripe about them) ALL PayPal payments are paid instantly into your PayPal account, as long as you've upgraded your account to a Premier account. This is free. Just login to your normal PayPal account and select to upgrade it. This will allow you to accept all forms of PayPal payments from your buyers.

Any payments made using PayPal will be paid into your PayPal account. You can either 'save up' and spend your earnings by spending it on items you pay for using your PayPal account credit balance. Or you can arrange to transfer amounts out of your PayPal account into your normal bank/building society account. This takes a few days and you need to 'transfer' a minimum amount. Cant remember what it is now as I always spend my PayPal balance!!!
smirk.gif
grin.gif


Only problem I find are with accepting payments by PayPal echeques. Best to block your buyers from paying that way. An echeque takes 7 to 10 days to 'clear' during which time most buyers get fed up waiting as they consider that they've paid - even though PayPal won't credit your PayPal account with their payment until the echeque clears. Best avoided IMO. Just state on your eBay listing that you do not accept PayPal echeques. Most people dont use them anyway so it wont matter for 99.99999% of buyers.
 
The item goes to the highest bidder, items can be listed between 3 -14 days I think so you won't get Payment until the auction ends. If you sell an item via Buy It Now the person who buys the item can pay straight away. They don't always pay immediately though!!
 
Just quickly to add, if you're new to eBay a good idea is to look at other eBayer's auctions to see how they've worded their listings. If you've something specific to sell, have a look at current ebay listings for the same item as yours. See which listings have got bids on them and compare with ones which haven't been very successful. It's a good way to learn what buyers like to see. Take good pictures of what ever it is you're selling. Most people will not bid on an item which has not got a picture of it included.

Also, look at the terms and conditions other eBay sellers have added to bottom of their listings. Stuff about how quickly they want paying, how quickly they'll post the stuff out once they've been paid, whether or not they accept returns and on what terms, etc. Even copy some 'template' ideas until you get the hang of it.

EBay is great fun, but you do need to be careful both as a seller and a buyer. If you're selling ALWAYS, ALWAYS send stuff either Recorded Delivery or via a TRACKED method. The buyer pays the postage so it wont cost YOU extra but it will prevent an unscrupulous buyer from claiming that they never received an item you posted to them. Without proof of delivery (which is NOT the same as PROOF OF POSTING!) PayPal will always side on the buyers side and refund the PayPal payment that was paid to you. If you've got a proof of delivery or online tracking number to provide PayPal with in this eventuality - the buyer looses their claim and you keep your payment.
 
Oh yes, absolutely. You MUST charge P&P to your Buyer and add this extra cost to your listing when you're placing it online.

You'll need a set of digital kitchen scales. Wrap your item and weigh it. Then visit:

http://sg.royalmail.com/portal/rm/PriceFinder?catId=23500532&gear=pricingcalc

With your package's weight you can accurately get the correct postage rate for Recorded Delivery items, and tracked parcels too. You can also buy and print postage from this website.

Don't forget to add something on top of the actual postage cost for your packaging materials and time.
 
If you are new to ebay and have no feeback it is worth buying a few items first so you have a feeback rating...

some people a wary about buying from a seller with no feedback ..... depends on the items value really start with lower priced items first would be my advise
 
[ QUOTE ]
An echeque takes 7 to 10 days to 'clear' during which time most buyers get fed up waiting as they consider that they've paid

[/ QUOTE ]

I have had a few pay that way and when they do, i always email the buyer to say they have paid via an echeque and it takes 7-10 days to clear into my account so i will not send the item until that time. If they want the item sooner i advice another form of payment. I've never had a problem with any buyer that way.

I think it is always best to let your buyer know when payment has been received and also when i have posted the item.
 
Yes, you're absolutely right in what you do when your buyers pay via eCheque (and in arranging for all your buyers to received a confirmation email on completion of their payment and when you dispatch their item), but my concern is with this new feedback breakdown system eBay have introduced. I am positive that even if you take the trouble to explain to your eCheque buyers that there will be a delay in sending their item because of the payment method they've selected, you'll inevitably get some who'll leave a low score for 'Speed of dispatch' simply because they paid and the item took two weeks to get to them. You know what some can be like!
smirk.gif
 
How freaky! I was about to post the same question - I have my first sale ending tonight and didnt really understand PayPal, when the payment has cleared etc, what fantastic replies! So much help!
 
I wouldn't recommend stating on an auction that you don't accept PayPal Echeques.

Since Ebay brought in the rule that you have to accept PayPal, they also state you must accept all forms of PayPal payment including Echeques.

You may just get away with it, but if someone reports your auction for stating that you don't accept echeques, it'll get pulled and you'll get a slap on the wrist.
 
Well, that's bl**dy marvellous isn't it. Not only are we FORCED to accept PayPal payments when we list something on eBay and thereby are effectively coerced into paying eBay two sets of fees (because eBay owns PayPal and profits each time we accept a PayPal payment), but 'they' are NOW dictating exactly what sort of payment we have to accept when we sell something.

I liked eBay a whole lot better when they weren't so big and money grubbing - about 10 years ago!

Well, woe betide the buyer who ever leaves me a poor feedback score because I haven't been able to provide the next day delivery service I promote in my listings. I'll have to add an exception clause now wont I. Glad you mentioned it, though. Deep sigh....
mad.gif
 
Ebay will send you an email to tell you your item is sold. Then look on your 'My Ebay' page and next to the item you sold will be a little box which says 'send invoice' click on this and it will tell you exactly what to do to send this. Once that's done you just wait for the payment to arrive.
 
I know, it's a PITA.

A couple of good things about echeques though, they do have a maximum fee of £3.50 so great for high value items. They also won't be subject to a chargeback as with credit or debit card funded payments.

Also, you probably already know this but for the benefit of those who may not have sold for a while, sellers can no longer leave negative or neutral f/b for a buyer, only positive f/b.

I've stopped selling for a bit to let all of the changes settle down and pan out.

The DSR's and Seller Non Performance situation is gradually being ironed out, so not as many sellers are being suspended for one neg and a low DSR rating.

It's a minefield.
 
I used to sell small items and post them same day, by First Class Recorded delivery. That was my main selling point; super fast delivery. That's why I personally avoided eCheques when I was selling. I closed my eBay shop about 18 months ago now so am a bit out of sinc with the new rules - although I do buy far too regularly off eBay
grin.gif
grin.gif
so know about the new rule preventing sellers leaving negatives. Not sure how fair this is in the rare(ish) cases where a buyer has ripped a seller off though. However, I've already benefited from the new ruling from a buyer point of view. I recently bought a set of cotton reals containing 30 spools in a selection of 30 individual colours which were perfect for a project I was working on. When the set arrived it contained x10 black spools, x10 white spools and a mixed set of 10 pastel colours like baby pink, lime green, sky blue and pastel lilac. Not the 30 individual rich autumnal colours shown in the listing photograph. I emailed seller. No reply. Emailed again - no reply. Finally gave up and left a NEUTRAL feedback comment saying "Fast delivery but set did not match listing photograph. Disappointed. No comms.". Seller left ME the following feedback, "BEWARE DONT DEAL WITH WOULD HAVE GIVEN NEG IF POSSUBLE (sic)". I've got 4,542 feedbacks and 100% positives. I'd swear I'd have committed murder if she'd been able to leave me a negative and ruined my perfect rating built up over the past 8 years! So... it's a lucky she wasn't able to. Prevented her being killed and me going to jail!!!

Biggest tip I can give any new eBay seller: Send everything Recorded or if too big for Recorded - by a Tracked method. Cos there's nothing more annoying than being at the wrong end of an unfair PayPal charge-back.

[ QUOTE ]
couple of good things about echeques though, they do have a maximum fee of £3.50 so great for high value items. They also won't be subject to a chargeback as with credit or debit card funded payments.

[/ QUOTE ]

A very good point for large value items. Never thought about that. Thanks! Another good tip
laugh.gif

 
You must log in or register to reply here.
Top