Maesfen
Extremely Old Nag!
Luckily, I have never had cause to leave anything other than positive feedback since using ebay but have to change my ways now!
I bought a saddle on ebay a fortnight ago, paid immediately by Paypal and waited and waited; sent email asking for tracking number/courier so I could work out when likely to appear; got a reply back that it had been sent on the Monday, day after the auction (I thought) but no tracking number included so I couldn't do anything other than wait (I am the world's most impatient person when waiting for pressies!) It finally arrived by postman this Friday with a date stamp for last Monday (so a week after the auction ended and it was paid for) almost a fortnight after auction ended. If I had paid by cheque, I would have expected that but not with paypal when sellers states they dispatch within 2 days of cleared payment.
While I'm pleased with the basic saddle, it's just what I want for a youngster, it is a lot tattier than was described as 'some wear' which you expect with an older saddle but nothing was mentioned of the binding on both saddle skirts being frayed and unstitched and in fact unstitchable as they've been squashed and stretched completely out of sync. Not only that but in the description it was stated 'no stitching problems, girth straps are good'. One of the girth straps is hanging by a thread and was clearly visible as soon as I lifted the saddle flap!
They have 100% positive feedback and I don't want to rain on their parade but I am a bit pee'd off that they took a week to even dispatch the saddle and the stitching is not good or safe as was described, I don't think that can be pushed under the carpet.
Your thoughts on a snappy but polite feedback appreciated please.
I bought a saddle on ebay a fortnight ago, paid immediately by Paypal and waited and waited; sent email asking for tracking number/courier so I could work out when likely to appear; got a reply back that it had been sent on the Monday, day after the auction (I thought) but no tracking number included so I couldn't do anything other than wait (I am the world's most impatient person when waiting for pressies!) It finally arrived by postman this Friday with a date stamp for last Monday (so a week after the auction ended and it was paid for) almost a fortnight after auction ended. If I had paid by cheque, I would have expected that but not with paypal when sellers states they dispatch within 2 days of cleared payment.
While I'm pleased with the basic saddle, it's just what I want for a youngster, it is a lot tattier than was described as 'some wear' which you expect with an older saddle but nothing was mentioned of the binding on both saddle skirts being frayed and unstitched and in fact unstitchable as they've been squashed and stretched completely out of sync. Not only that but in the description it was stated 'no stitching problems, girth straps are good'. One of the girth straps is hanging by a thread and was clearly visible as soon as I lifted the saddle flap!
They have 100% positive feedback and I don't want to rain on their parade but I am a bit pee'd off that they took a week to even dispatch the saddle and the stitching is not good or safe as was described, I don't think that can be pushed under the carpet.
Your thoughts on a snappy but polite feedback appreciated please.