Has Derby House

[brighteyes]

sorted its shizzle out and become a reliable mail order company now?

 

[Rosiejazzandpia]

sorted its shizzle out and become a reliable mail order company now?

Ordered from them last week for the first time in years, parcel arrived within two days. Only a pair of jodhpurs but pleased with how fast they got to me

 

[Roxylola]

I ordered a rug from them about September time, came really quickly. I'd use them again for sure

 

[dogatemysalad]

Haven't ordered from them in years. I had a failed delivery and a reluctant customer service issue around the time they were supposedly having problems. It put me right off, so haven't tried to see whether or not they've improved.

 

[poiuytrewq]

I haven’t ordered in a while but have never had any issues at all with them.
Are they now the same company as rideaway?

 

[southerncomfort]

Yes, much improved. I'd be happy to recommend them now.

 

[brighteyes]

I was reasonably local and they went from a quaint, private but upmarket saddlery to a supermarket type place, but still fairly good stuff and then closed. Very sad. I was put off by the dreadful customer reviews. Might give them a call.

 

[OlderNotWiser]

I haven’t ordered in a while but have never had any issues at all with them.
Are they now the same company as rideaway?

The websites are almost identical; maybe this is why they seem better. I ordered before Christmas and got everything quickly so would definitely use them again.

 

[Quigleyandme]

I’ve ordered from them a few times recently and been very pleased with the prices, customer service and speed of delivery to Ireland.

 

[Maisie53]

I ordered some jodphurs before Christmas. Took about 4 weeks to arrive so missed Christmas. The replacement sizes came much more quickly though and returns were easy.

 

[PSD]

I’ve ordered a lot from them over the past 18 months. Never had any issues.

 

[ed&arch]

I haven’t ordered in a while but have never had any issues at all with them.
Are they now the same company as rideaway?

Yes, they’re both owned by the same company - Internet Fusion

 

[atropa]

No issues now using their website.

 

[brighteyes]

I ordered some jodphurs before Christmas. Took about 4 weeks to arrive so missed Christmas. The replacement sizes came much more quickly though and returns were easy.

Lots of stuff dragged its heels over Xmas.

 

[poiuytrewq]

Yes, they’re both owned by the same company - Internet Fusion

Ahh yes of course. They also own a surfing company, I ordered a rug a year or so ago and got a surfboard cover ?
Phoned up and got a full refund because the rug was out of stock but was told to keep the cover as they only stocked equine items ?‍?

 

[ycbm]

I was reasonably local and they went from a quaint, private but upmarket saddlery to a supermarket type place, but still fairly good stuff and then closed. Very sad. I was put off by the dreadful customer reviews. Might give them a call.

That shop in Parbold was fun, wasn't it? I used to make a day trip to Robinsons and Derby House because they were fairly close. I went with a friend one day and she tried on hats at Robbie's, then went and bought the same hat for a fiver more at the new Derby House place ?

 

[poiuytrewq]

That shop in Parbold was fun, wasn't it? I used to make a day trip to Robinsons and Derby House because they were fairly close. I went with a friend one day and she tried on hats at Robbie's, then went and bought the same hat for a fiver more at the new Derby House place ?

We used to have a Derby House by us. I loved it!
When the football was on if I chatted rubbish through it, (intentionally of course, so do you think this colour paint is nice”) OH used to say “just go to DH, here’s my card”
Yup... thanks, I’m gone ??

 

[ed&arch]

Ahh yes of course. They also own a surfing company, I ordered a rug a year or so ago and got a surfboard cover ?
Phoned up and got a full refund because the rug was out of stock but was told to keep the cover as they only stocked equine items ?‍?

????

 

[brighteyes]

I haven’t ordered in a while but have never had any issues at all with them.
Are they now the same company as rideaway?

I ordered from Rideaway in the end - although the two do seem like the same company - and got excellent service.

 

[throwawayaccount]

I placed an order with them a few weeks ago, I wasn't disappointed at all- well packaged, good time frame etc

 

[PinkvSantaboots]

We used to have a Derby House by us. I loved it!
When the football was on if I chatted rubbish through it, (intentionally of course, so do you think this colour paint is nice”) OH used to say “just go to DH, here’s my card”
Yup... thanks, I’m gone ??

I like your husband