Insurance emporium

Jayzee

Well-Known Member
Joined
27 July 2013
Messages
226
Evening,

I think I possibly know the answer to this question but ..........

I know the company is underwritten by E&L which is not ideal. Normal I do not insure but with a new loan horse I need to insure him. I have looked at a few different options but a couple of insurers would require a vetting which isn't going to happen, or astronomical prices.

Has anyone insured with insurance emporium and had a good experience eg, made a claim and they have payed out?

Thanks
 

Michen

Well-Known Member
Joined
22 January 2014
Messages
7,516
They have been excellent for me so far. Very quick and efficient too on the communications, far better than Shearwater have been.
 

willowblack

Well-Known Member
Joined
7 September 2012
Messages
115
Location
Shropshire
I have been using them for years and have two self harmers that are quite partial to a vet visit 🙈 never ever had an issue with them paying out and that includes at least one claim for the maximum amount.
 

whizzer

Well-Known Member
Joined
14 February 2009
Messages
1,064
I insured with them 3 years ago with a new horse,I'd become wary of petplan after they'd messed me around with a previous horse. I went through a broker who recommended them & said they had no issues with them not paying out,I've yet to make a claim though...(probably tempted fate now!)
 

ihatework

Well-Known Member
Joined
7 September 2004
Messages
18,786
I’ve taken a gamble with them and made one claim and they were surprisingly efficient. I’d always want back up funds available for E&L though
 

Fern007

Well-Known Member
Joined
22 August 2020
Messages
691
I have been with E and L and now insurance emporium for over 20 years. Never had an issue with any claim.
 

Muddy unicorn

Well-Known Member
Joined
17 June 2018
Messages
175
They’ve been very good with our older horse who had a nightmare year and had three separate claims for around the maximum amount. They paid the vets directly and didn’t quibble.

However they’ve been a bit less helpful with our new horse - they’ve be put on a couple of exclusions which the vetting vet thought were unwarranted but despite him arguing our case wouldn’t budge. Touch wood so far this hasn’t been a problem.. she had an accident four days after she arrived and they paid out for emergency vet visit, sedation, stitching etc again very quickly.
 
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