PetPlan are brilliant!

[juliehannah58]

Just thought I'd post to say how utterly made up I am with Petplan horse insurance, as people often ask who to use etc.

My mare has recently injured her check ligament, it appears to be a chronic injury rather than a tear, and happened over the space of 3 months. I only sent off my claim form last Thursday, on Tuesday i had a letter saying it would be dealth with within 10 days, then today had a phone call saying my cheque will be here Monday!

Can't believe how easy and simple everything has been, I would not hesitate to recommend them to anyone! It's bad enough having the stress and upset when your horse injures itself, but with the added stress of vets bills the last thing you need is an argument with the insurance company.

So there you go, a very happy JH58!

 

[truffles]

Ahh excellent! I will keep them in mind for future horse!

 

[Santa_Claus]

i will be impressed if there monday because of bank hol but do agree they have been brill with me as well.

 

[juliehannah58]

Oh yeah that would be impressive, Do'h! On well, fingers crossed for tuesday then! TBH I was thinking I'd have to wait ages, especially since I have paid my vets, but looks like that won't be the case

 

[helenandshadow]

That's great!! My pony is insured with petplan but luckily we haven't had to make a claim since we've been with them.

 

[Jo C]

All I can say is lucky you, don't quite have the same opinion myself!!

 

[Fletch]

I second that. I have been with them for over 10 years and always had first class service from them.

 

[seaofdreams]

thats nice to know one of my mares is with them.

 

[Stasha22]

Me neither, they were apalling when I was with them, I cancelled my plan after 3 months.

 

[0]

i don't have insurance any more (other than 3rd party) as my parents would rather just pay whatever bills we get. However i did a long time ago have a mare pts who was insured with them (death only) and they were fantastic. When we rung for them to send their vet out and assess that they would pay if she was pts, we explained her condition and they said just put her out of her pain asap and we will pay without looking at her (she had an injury and we just had to fax them a copy of some x-rays). they did indeed pay out imediately. if i were ever to insure again i would use them without doubt.

 

[bertiewooster]

I've been with them for 7 years with the dogs and one year with Milly. In that time the dogs have, between them, costs me literally thousands for skin allergies, 2 broken legs, cancer ops and follow up treatment and a emergency splenectomy. PetPlan have always paid me very promptly and have never queried a bill yet. I think I could get cheaper premiums elsewhere, but it wouldn't be worth the risk of rubbish service.

 

[nelliefinellie]

ditto - were great when I had a LOU claim - and you get real people answering the phone too!