Point Two Air Jackets

[ycbm]

Your comment actually makes me feel that I could not even sell it for £65 fir someone to safely use. It would have to be marked up as only useful for someone to exchange, as you have made me think that the plastic might crack on the buyer.

Your maximum return would be to trade it in for half price and sell the resulting brand new jacket as brand new and unused.
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[Wishfilly]

If I had anything I didn't use and put it safely away, I would expect to pay for not using it. The jacket was bought 61/2 years ago new. Not my fault it was manufactured earlier and still on shelves for sale. I just think that if it's not broken why dies it have to be replaced for a ne system by me just because their old triggercwas faulty. Again if it was a faulty part, then why is it not their responsibility to upgrade it. Do you also think it's right then for so many to be on the seconhand market when the trigger is as you say possibly faulty?

With safety equipment though, standards do change over time, and parts can also degrade over time. If I bought a riding hat, and left it in a cupboard for 6 years, it might not be safe to use when I came to use it?

I agree that if you don't want to pay, then sell it on cheaply to someone with full disclosure?

 

[Maureen Davies]

Thing is, if you'd been having it serviced, the parts would have been changed long ago.

Would anyone service an item they weren't using. If it was not used but still being serviced, how much would I have paid over the time I've had it, bearing in mind that they charge to upgrade the trigger. So I'd have paid over £400, then around £173 for service! Something not right in that equation to me. If I had a car serviced I wouldn't expect to pay for all upgraded parts. If the trigger isn't faulty, why can't they check if it's working instead of charging to upgrade it. If the trigger is faulty then they should replace it fir free as it's faulty. Just started this to question it as there are so many of these jackets out there secondhand. Do the purchasers know the cosy of servicing, or that the older trigger system has plastic that can potentially crack leaving the with a costly renewal! Just doesnt seem fair not to highlight this someone so potential buyers are aware.

 

[Maureen Davies]

With safety equipment though, standards do change over time, and parts can also degrade over time. If I bought a riding hat, and left it in a cupboard for 6 years, it might not be safe to use when I came to use it?

I agree that if you don't want to pay, then sell it on cheaply to someone with full disclosure?

Yes. I agree that they certainly can degrade, even in a wardrobe, but just feel that they should maybe offer to check over the existing trigger for degrading etc. Also I wanted to put this up for the protection of buyers. I can fully disclose, and put up very cheap. Hopefully someone can exchange it for new.

 

[Maureen Davies]

Your maximum return would be to trade it in for half price and sell the resulting brand new jacket as brand new and unused.
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Yes, I thought of doing that but after being so disappointed in the price quoted for a service, it has put me in a frame of mind to have little faith in air jackets as a viable product for anyone, and I'd have no heart in the sale tbh. That's just my personal opinion now, but maybe there are people out there who find them viable moneywise.

 

[Maureen Davies]

Will just put it up very cheap and see if anyone is interested. I feel exhausted at the thought of trying to explain to a potential buyer that it's only going to be any use as a trade in and why!

 

[Flowerofthefen]

Hi, Nothing at all wrong with it as I only had it on twice. They said that because the date of manufacture is 2014 they would have to replace the trigger to their new trigger system. I just can't understand that, as there's nothing that doesn't work on the old trigger system. Surely they could check it all works and provide a service note to say it works. Like servicing a car, you wouldn't replace all the engine parts for new!

Mines a 2014. They just did a normal service.

 

[Dave's Mam]

Would anyone service an item they weren't using. If it was not used but still being serviced, how much would I have paid over the time I've had it, bearing in mind that they charge to upgrade the trigger. So I'd have paid over £400, then around £173 for service! Something not right in that equation to me. If I had a car serviced I wouldn't expect to pay for all upgraded parts. If the trigger isn't faulty, why can't they check if it's working instead of charging to upgrade it. If the trigger is faulty then they should replace it fir free as it's faulty. Just started this to question it as there are so many of these jackets out there secondhand. Do the purchasers know the cosy of servicing, or that the older trigger system has plastic that can potentially crack leaving the with a costly renewal! Just doesnt seem fair not to highlight this someone so potential buyers are aware.

I get what you mean, but if it's sat there whilst the product is developing then it's no longer to standard.
I'm sure it says on the website that servicing is recommended even if not inflated.

 

[Flowerofthefen]

I have recently found point 2 customer service to be fantastic. Would it be possible to ask them if you could post your jacket to them so they can have a proper look at it and give you a quote? I have just paid £95 for a 2014 unserviced jacket. I paid £60 to get it serviced, so a cheap way to buy an air jacket. I paid over £400 for my last one and rode in it evert day. Point 2 recommend at least a yearly service.

 

[webble]

Yes, I thought of doing that but after being so disappointed in the price quoted for a service, it has put me in a frame of mind to have little faith in air jackets as a viable product for anyone, and I'd have no heart in the sale tbh. That's just my personal opinion now, but maybe there are people out there who find them viable moneywise.

My neck and back would argue with you there, air jackets are most definitely viable and indeed lifesaving

Going back to your car analogy, of course you would pay for products that need updating over time - ever had a cam belt replaced? water pump? new tyres even though you havent driven them bald because they are cracking?

 

[Maureen Davies]

Mines a 2014. They just did a normal service.

Thanks for you reply. Gosh, what are they playing at! They emailed saying it would be £173! I've just sold it for £70, but am waiting before posting to get the buyer's confirmation that they have read my description.

 

[Maureen Davies]

Thanks for you reply. Gosh, what are they playing at! They emailed saying it would be £173! I've just sold it for £70, but am waiting before posting to get the buyer's confirmation that they have read my description.

Could I ask if you'd had it serviced before, and had they replaced the trigger for you?

 

[Fransurrey]

I suspect that this is a legal issue, in that the safety directive has changed, meaning that they cannot service a jacket to anything other than current standard. In 2014 it would have been a perfectly legal sale and serviced accordingly. You could ask them to perform the basic service, but I doubt they'd agree, as it opens them up to liability claims if you were to then use it and something in the trigger mechanism fails. Unlikely, I know, but it's a litigation nightmare out there for manufacturers of safety equipment. There is probably nothing wrong with the trigger as it is, but they *have* to replace it under current safety directives.

 

[Maureen Davies]

Yes, I guess that makes sense. Very disappointing for those with older jackets though, and very important for anyone thinking if buying one seconhand. Just so they are aware of this fact.

 

[ycbm]

.deleted mistake

 

[teacups]

My neck and back would argue with you there, air jackets are most definitely viable and indeed lifesaving

Going back to your car analogy, of course you would pay for products that need updating over time - ever had a cam belt replaced? water pump? new tyres even though you havent driven them bald because they are cracking?

Air jackets do sound great, but it's good to have a thread like this to show what the actual costs involved are.

With the car analogy, I have not heard of a car airbag needing a service every year at cost of £50.

 

[Grassy]

If the trigger is no longer to standard in a 10 year old jacket then it would have to be replaced during the service. If they didn’t & the mechanism failed then there are litigation & safety issues. I honestly can’t see what you are complaining about, it’s not been serviced previously & is 10 years old

 

[webble]

Air jackets do sound great, but it's good to have a thread like this to show what the actual costs involved are.

With the car analogy, I have not heard of a car airbag needing a service every year at cost of £50.

No but a cambelt needs replacing every 5ish years at a cost of £400+ the point was that most products we want to work need maintenance used or not

 

[Maureen Davies]

No but a cambelt needs replacing every 5ish years at a cost of £400+ the point was that most products we want to work need maintenance used or not

£400 against the cost of a car, is not the same equation at £173 against a £400 scenario. In my opinion.

But glad to hear someone state that they have been worth it, as hopefully someone will want mine to trade in.

 

[Flowerofthefen]

I wouldn't ride without one now. I've been lucky that in the last 9 years I've only had 3 bad falls, one being very nasty. My air jacket did its job each time.

 

[ycbm]

I wonder how many people are aware that their £250 body protector and £200 hat should be thrown away at the end of five years, whether they've ever been used or not. Because materials degrade with time.
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[Maureen Davies]

I'm in no way disputing whether or not the jackets work to help prevent injury, I'm glad to hear that they do. I'm only venting on the upgrade cost to me, as I find it very high.

 

[Flowerofthefen]

I wonder how many people are aware that their £250 body protector and £200 hat should be thrown away at the end of five years, whether they've ever been used or not. Because materials degrade with time.
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As you've probably seen on fb, there are a lot of body protectors, for sale that arnt comp legal anymore but are advertised as still OK to use. Several are over 5 years old.

 

[Dave's Mam]

My Point Two went off today.
Dave tripped in canter, tried his heart out to keep us upright, but we both went down, my vest popped & whilst it was very tight at the time, I am absolutely unscathed.
Absolutely brilliant. I don't even have a bruise to show off.
I landed on the side I broke 6 ribs last year, so a definite thumbs up from me.

 

[ycbm]

My Point Two went off today.
Dave tripped in canter, tried his heart out to keep us upright, but we both went down, my vest popped & whilst it was very tight at the time, I am absolutely unscathed.
Absolutely brilliant. I don't even have a bruise to show off.
I landed on the side I broke 6 ribs last year, so a definite thumbs up from me.

Oh but the f20 for a new canister hurts, doesn't it ?

I'm glad you're OK, I think they are a fabulous invention.
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[Bobthecob15]

Slightly off topic…I’ve been given a point 2 jacket but the label says made in 2010. I understand it can’t be serviced because of its age…is it worth getting a new canister for it and using it anyway or is it best to not use it?

 

[Dave's Mam]

Slightly off topic…I’ve been given a point 2 jacket but the label says made in 2010. I understand it can’t be serviced because of its age…is it worth getting a new canister for it and using it anyway or is it best to not use it?

So the canister attachment will be different as they recently changed to bayonets, but I thoroughly recommend emailling them to ask about it being refurbed & brought up to date. They are very responsive on email & in my experience great to deal with.

 

[GoldenWillow]

Slightly off topic…I’ve been given a point 2 jacket but the label says made in 2010. I understand it can’t be serviced because of its age…is it worth getting a new canister for it and using it anyway or is it best to not use it?

It's Hit Air that won't service after 5 years not Point 2, definitely worth speaking to them to see what they can do.

 

[ycbm]

Slightly off topic…I’ve been given a point 2 jacket but the label says made in 2010. I understand it can’t be serviced because of its age…is it worth getting a new canister for it and using it anyway or is it best to not use it?

Ask P2 of they can bring the trigger up to date (they will replace the air bag on a service anyway) but if not then I believe they are still offering 50% off if you send in an old jacket and replace it with a new one.
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[Bobthecob15]

Thanks all I've spoken to them and they can't do anything with it...so it's a trade in unfortunately! Oh well, still cheaper than buying full price!