Crugeran Celt
Well-Known Member
Think this is another part of the problem! People treat their horse as a pet and forget horses were bred to be working animals. The RS I went to would pick up a load of horses in the morning, they were ridden by two members of staff to assess their suitability and were carrying paying customers the next day. They had happy confident horses who knew where they stood from day one.
No professional is going to mess around for years like that.
They were very lucky they didn't end up with a badly injured customer! I would call that careless not professional!