Tia
Well-Known Member
I am not sure whether this post should be in here or in Soapbox, however here goes.
I had a hay customer. I delivered just a couple of truck loads of hay to her a few weeks ago - so only about 30 bales at a time and when I did this, I unloaded them in her enormous American Barn, where the horses live.
Anyway, last week she placed an order for 150 bales which I duly delivered. This time however, she asked for just 4 bales to be put in the American Barn and then rest she wanted in her garage about a quarter of a mile down her drive and at the house.
Okay, no probs so off I go and bring the truck and trailer down with the rest of the hay. Then she tells me that the stack cannot go out further than 4ft into the garage space as she needs to get her car in. The garage is only about 20ft in length.
I start to stack the hay and it becomes apparent that I can only stack them 2 bales wide and with 150 bales that means going right to the top of the garage.....only 2 bales deep!
I told her I was unhappy with leaving this stack in this manner.......then she told me that it was okay as her 11 year old daughter takes 4 bales up to the barn every day, so she would be the one going up there. I was
......so of course me being me......blurted out that I was VERY unhappy with stacking to this height then! She looked at me like I was completely crazy. Was I?
Long and short of it was I refused to stack beyond 6ft high as I told her I was not going to be liable for any injury to her child should the VERY unstable stack fall down and crush the child. She huffed and puffed and then she climbed up there and squashed the bales in. I took my money and left in disgust.
Now to top it all off - when I first delivered she told me that she was going to Florida for 2 months (she left today) and did I know anyone who would come and look after her horses? I said yes I did. She asked if they would come and live-in, and I said yes she would. She then happened to mention to me that she was not taking her 11 year old child with her and that she had left her as a 10 year old last Spring when she went down there for 6 weeks.........
.......but she said it would be quite handy to have someone living there as the daughter was useless at getting all the horses done before she went to school. 10 years old!!
She then told me that if I hadn't found her this person to live in, that she would just have to rely on the 11 year old to make sure that she looked after their 10 horses.....all stabled at night.
The finale of the story is......I have made it quite clear that I will not deliver there again. Funny thing is....she only came to me as her previous supplier had refused to continue supplying her.......she didn't understand why
.
Am I crazy? Or is this seriously NOT right??
I had a hay customer. I delivered just a couple of truck loads of hay to her a few weeks ago - so only about 30 bales at a time and when I did this, I unloaded them in her enormous American Barn, where the horses live.
Anyway, last week she placed an order for 150 bales which I duly delivered. This time however, she asked for just 4 bales to be put in the American Barn and then rest she wanted in her garage about a quarter of a mile down her drive and at the house.
Okay, no probs so off I go and bring the truck and trailer down with the rest of the hay. Then she tells me that the stack cannot go out further than 4ft into the garage space as she needs to get her car in. The garage is only about 20ft in length.
I start to stack the hay and it becomes apparent that I can only stack them 2 bales wide and with 150 bales that means going right to the top of the garage.....only 2 bales deep!
Long and short of it was I refused to stack beyond 6ft high as I told her I was not going to be liable for any injury to her child should the VERY unstable stack fall down and crush the child. She huffed and puffed and then she climbed up there and squashed the bales in. I took my money and left in disgust.
Now to top it all off - when I first delivered she told me that she was going to Florida for 2 months (she left today) and did I know anyone who would come and look after her horses? I said yes I did. She asked if they would come and live-in, and I said yes she would. She then happened to mention to me that she was not taking her 11 year old child with her and that she had left her as a 10 year old last Spring when she went down there for 6 weeks.........
.......but she said it would be quite handy to have someone living there as the daughter was useless at getting all the horses done before she went to school. 10 years old!!
The finale of the story is......I have made it quite clear that I will not deliver there again. Funny thing is....she only came to me as her previous supplier had refused to continue supplying her.......she didn't understand why
Am I crazy? Or is this seriously NOT right??
