Kezzabell2
Well-Known Member
Yesterday I fell off my horse, obviously I hit my head, I always blimmin well do!
So looked online for a new hat. I want the same hat, know it fits!! well they had it on the Robinsons website for £59, bargain I thought, but guess what, the size 57 was magically not there, not out of stock, just not there! That's okay, I live in Basingstoke, so I popped in today! they have one size 57, but it had pink on it, not my cup of tea but it will do, I thought!
until I saw on the box £67.99 (double checked online, same hat, same standard) no difference whatsoever! so why is more expensive in store?!? spoke to the girl on the till and she said they charge at least £4.99 more in the store because that's what you'd pay for delivery if you order on line!! WTF!!
well this was more than £4.99 more, so she said they could price match the online price, PLUS £4.99!! are you actually flipping kidding me!! I've driven there to avoid having to pay postage, if there is anything I hate in life, paying postage is it!!
I was so gob smacked at the sheer cheek of it that I've left the shop and vowed not to go there again, unless there is no other option!! I would rather pay £10 more for my hat at another retailer than give them £4.99 for delivery that they aren't even blimmin making!!
I know I'm being OTT but I've never known a company behave in such away before!! honestly astounded!!
So looked online for a new hat. I want the same hat, know it fits!! well they had it on the Robinsons website for £59, bargain I thought, but guess what, the size 57 was magically not there, not out of stock, just not there! That's okay, I live in Basingstoke, so I popped in today! they have one size 57, but it had pink on it, not my cup of tea but it will do, I thought!
until I saw on the box £67.99 (double checked online, same hat, same standard) no difference whatsoever! so why is more expensive in store?!? spoke to the girl on the till and she said they charge at least £4.99 more in the store because that's what you'd pay for delivery if you order on line!! WTF!!
well this was more than £4.99 more, so she said they could price match the online price, PLUS £4.99!! are you actually flipping kidding me!! I've driven there to avoid having to pay postage, if there is anything I hate in life, paying postage is it!!
I was so gob smacked at the sheer cheek of it that I've left the shop and vowed not to go there again, unless there is no other option!! I would rather pay £10 more for my hat at another retailer than give them £4.99 for delivery that they aren't even blimmin making!!
I know I'm being OTT but I've never known a company behave in such away before!! honestly astounded!!