Shwmae horse products

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MadBlackLab said:
I'm shocked that in 24hours there is more negative then positive comments and they are staying there longer. I have a hoping feeling that the shwmae ship may be sinking
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You are hoping that shwmae goes under?

Exactly what is this going to achieve?

The company has £2 issued capital. The shareholders liability is the amount of any share that has not been fully paid, so at most £2

If the company has little by way of assets, its likely they will cease trading, and no outstanding orders will be fulfilled and no-body will get refunded.

They can even start up the next day with a different company.

Result eh
 
MadBlackLab said:
more intresting comments

(name removed) Yes certainly a number of deleted posts commenting on lack of delivery/communications/the presence of an admin member of staff that were there for some time yesterday. Nothing like a spring tidy up it seems.

about an hour ago
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(name removed) Its laughable......Jessica can come online to say someone will be along, but she is around on her OWN profile well aware people are trying to make contact with her. Jessica is FAR too busy cleaning up her Shwmae page to actually do any work!

59 minutes ago
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(name removed) and the conversation that was had about the new member of admin staff not being aware of the red warning sign then the deletion of it and all associated comments has also been deleted.

59 minutes ago
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(name removed) ***** its all a pile of crap. Jessica and co wouldn't know the truth if it smacked her on the behind with a very large boat oar.....

58 minutes ago
.
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Amazing ... 3hrs and they are still there for all to see. No sign of the 'admin person' and apart from the above amusing comments and lots of 'when is my stuff going to be delivered' there is nothing else on the page ... odd that
 
cronkmooar said:
You are hoping that shwmae goes under?

Exactly what is this going to achieve?

The company has £2 issued capital. The shareholders liability is the amount of any share that has not been fully paid, so at most £2

If the company has little by way of assets, its likely they will cease trading, and no outstanding orders will be fulfilled and no-body will get refunded.

They can even start up the next day with a different company.

Result eh
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I think the problem is that it is always going to be a no win situation. The Directors of the company are not going to suddenly change their ways and become good business people. Whether the company sinks or swims is immaterial as you say they will just start up again like they did a couple of years back.

The best we can achieve with this thread is to alert potential buyers that there is a high risk probability with making a purchase from these people.
 
I ordered from this business before christmas, told my product would be delivered, then that it was slightly delayed to 28th December, i am still waiting for it and have had no response to any emails since. I am repporting them to the authorities as this clearly is not isolated. Its disgraceful.
10 minutes ago · Like
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Another one....
 
And it continues:

[Shwmae Products LTD] [customer name removed] i have just emailed you, this is the first email received and replied to straight away. As for the above comments, perhaps an order number, order name or even an email would help me be able to sort your problems? Thanks in advance
3 minutes ago

[same customer] Sad that i have to come to your website and call you out to get a response. and you know fine well i have emailed numerous times. other examples above show you clearly do this to other people. Regardless....the product is 2 weeks late and i had no explanation from you as to why.
about a minute ago

[same customer] I am also on my email right now and have no email from you.

Shwmae Products LTD Please re-fresh, i am happy to send a print screen through privately to your facebook page?
2 minutes ago

[same customer] received. i am forwarding you all the other emails i also sent
2 minutes ago

Shwmae Products LTD Thank you [same customer]
A few seconds ago
 
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dogatemysalad said:
There's Summer Whinnys http://theriderschoice.co.uk/socks-for-horses-whinny-warmer-summer-whinny
And isn't there a company who make equi sox who had a trade stand at Burghley ? I know the there are some variations in the USA for leg protection against midges and photosensitivity.
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Whinny warmers are from a company in Florida called Sox for horses. They have a summer version and a warm version. Their website is www.soxforhorses.com. I think this is the company you were referring to. They are very good. I have used them. They are in the US though.
 
Corner Mad House said:
I think the problem is that it is always going to be a no win situation. The Directors of the company are not going to suddenly change their ways and become good business people. Whether the company sinks or swims is immaterial as you say they will just start up again like they did a couple of years back.

The best we can achieve with this thread is to alert potential buyers that there is a high risk probability with making a purchase from these people.
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So this thread is not about helping people with the process of trying to obtain a refund/their goods, it is solely to stop potential buyers making a purchase from the company?

MBL seems to be relishing in the possibility that the company may sink - I wonder how any purchasers that have yet to receive their goods and are not involved with this thread feel about that.
 
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cronkmooar said:
So this thread is not about helping people with the process of trying to obtain a refund/their goods, it is solely to stop potential buyers making a purchase from the company?

MBL seems to be relishing in the possibility that the company may sink - I wonder how any purchasers that have yet to receive their goods and are not involved with this thread feel about that.
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This thread has done both. There is information in it on how to go about obtaining a refund, what channels to go through and who to contact to get refunded. It also provides a look at this company in true form both good and bad, since you cannot get that from their Facebook page.
 
Most of us do NOT want to see the company sink. I, for one, would not have given as much time to offering advice and guidance as I have if I wanted to see the company. What I want is for the girls to understand that whilst it's very easy to drum up new business, in order to keep the company going they have to be seen to satisfy ALL their customers - you can't get it right all of the time but you can be seen to be doing your utmost to be responsive and to sort customers' problems out in a timely manner

Sadly very little of the advice seems to sink in, a full order book in the immediate future appears to be all they want to see :(
 
cronkmooar said:
So this thread is not about helping people with the process of trying to obtain a refund/their goods, it is solely to stop potential buyers making a purchase from the company?

MBL seems to be relishing in the possibility that the company may sink - I wonder how any purchasers that have yet to receive their goods and are not involved with this thread feel about that.
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This thread serves several purposes ... it has provided the information for people to work through the process for trying to get a refund, it provides support for people who are going through all this and it warns potential buyers.

I for one would not shed a tear if Shwmae sinks and I am out of pocket myself. Whats more I think there is very little hope of getting anything back even through the Small Claims, but I will continue regardless.

Look at the FB page ... customers demanding to know why their orders have not been sent, presumable this was from the Xmas Sale.

The only person who can be blamed for all of this is the Shwmae director herself. Her attitude and lack of organisational skills etc has caused all this, not this forum or anything else.
 
I'm another who wouldn't lose any sleep over them sinking - even those who eventually end up with their orders may well still find themselves out of pocket as i did as the fit was atrocious so couldn't use it anyway! I ended up selling it for spares/repair on ebay for about £10 -15 which is no where near what i paid for the rug body from them. Unfortunately though companies like that never truly sink, they just set up under another name and start stinging people all over again.
 
dianchi said:
Has this thread not died yet??? Surely there cant still be people ordering?
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Yes there are still people ordering. Shwmae had a huge sale before Christmas and lots of people seem to have ordered and are not receiving goods. If you look above in previous posts there are people commenting on their Facebook page sadly looking for goods not received. Most of those posts have been deleted from Facebook already but there are a few stragglers still on there. It is very sad to think people are still getting money taken and receiving no goods.
 
cronkmooar said:
So this thread is not about helping people with the process of trying to obtain a refund/their goods, it is solely to stop potential buyers making a purchase from the company?

MBL seems to be relishing in the possibility that the company may sink - I wonder how any purchasers that have yet to receive their goods and are not involved with this thread feel about that.
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sorry my post came across like that I have re-edited it. No I don't want people left out of pocket but this company doesn't seem to understand what they have done. I would love everyone to be refunded but in all honestly it's not going to happen. Also the company carries on the way their are, and even with lots of great advice they have received they seeming to continue with head buried in the sand
 
Dear (name removed), Jessica is on her day off today, If i can be of any assistance please email me at the following as it seems you have a few problems that perhaps i can help sort.

pay.shwmaeproducts@hotmail.co.uk

Best Wishes

about an hour ago
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(name removed) The only problems that seem to need sorting are onesies that seem to have been paid for but not sent!

about an hour ago via mobile · 1
..

Shwmae Products LTD All orders are being completed. (name removed) as stated many times, please message if you need me. Shwmae

7 minutes ago
..

I still think its JC behind those posts but that's my view
 
Horseymom said:
Yes there are still people ordering. Shwmae had a huge sale before Christmas and lots of people seem to have ordered and are not receiving goods. If you look above in previous posts there are people commenting on their Facebook page sadly looking for goods not received. Most of those posts have been deleted from Facebook already but there are a few stragglers still on there. It is very sad to think people are still getting money taken and receiving no goods.
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I looked at the page over Christmas and you couldnt move for the number of people on there asking for prices and wanting to place orders
 
Wouldn't have bought one of these ghastly contraptions in the first place, but it's sad to read about so many people being messed around.

Had I ever contemplated buying of of these things, I certainly wouldn't be now- and I hope anyone reading this thread who was considering making a purchase is now wiser.
 
Horseymom said:
This thread has done both. There is information in it on how to go about obtaining a refund, what channels to go through and who to contact to get refunded. It also provides a look at this company in true form both good and bad, since you cannot get that from their Facebook page.
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The best way of getting your money back from this company would seem to be not to give it to them in the first place!!
 
Well if the 'new admin person' or at least the person who puts polite messages on their FB page has returned then they have also learnt how to delete messages.

This is a reply to a message that has been deleted !!!

Shwmae Products LTD Dear (***********name removed), Jessica is on her day off today, If i can be of any assistance please email me at the following as it seems you have a few problems that perhaps i can help sort.

pay.shwmaeproducts@hotmail.co.uk

Best Wishes
 
MadBlackLab said:
On JC facebook page is a picture of a little grey under a solarium very similar to the pony that posted on this thread in a onesie
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It is very similar, it's a small white Welsh, they're all similar. I've got one of those too, thousands of people have. Next someone will be saying it's TicToc, Cushings coat dramatically improved by a spell in a onesie! :D
 
oh dear, here we go again, another poor customer who has reported her situation on Shwmae True Reviews Blocked Customers FB page - this is why I feel it is so vital that this thread is kept open, as it helps people like this person with what steps they can do to attempt to recover their funds.... Just my thoughts anyway.

Name Removed (Hi I ordered a Hood from them over 2 months ago they went through all the usual excuses and now have stopped replying at all. I stupidly paid directly to them not through paypal Any tips on what I can do?
 
Horseymom said:
Can we repost those instructions from Cross?
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Yes please do, that is why I am here and active on this thread, to help others who are in the same situation as I was. Sorry been a long day, so if you could find the post with all of the details on that would be wonderful
 
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