Shwmae horse products

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Little Alfie said:
How do you know how many there are ?
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I would have guessed from the amount of complaints on their fb page (before they are/were deleted), complaints on here and on other forums. And those are just the ones actively complaining on these sites - I bet it's a snippet compared to others that haven't yet put anything on the websites

Christmas Kia, I too was wondering at what point Trading Standards start investigating ........ It really is appalling the lack of communications from Shwmae even though they are happy enough to take customers monies still. I don't think I've ever come across a company like it ...... No trying for damage limitation or anything :/
 
We don't, any more than we don't know which of the happy customers were genuine. The people who are currently complaining seem real enough.
 
Little Alfie go watch thier fb page. watch posts they dont like deleted. ask self why? Im watching all time and habe to ask why people posting?but more why they deleting?
 
Stable person said:
My official letter has so far been ignored. They have another 4 days left to be within the 14days. It's looking like I will be going through the courts. I will keep you all updated.
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Thanks for letting us know. I really hope that all this bad press galvanises Shwmae to treat your complaint seriously and you get your money back.

XX
 
Phew, this person is quite an important business person in the US, I saw some messages regarding 'where is my order' a few days ago and Shwmae replied to them. It would seem they have done nothing else since. This is the next post that was put on the Shwmae FB page 3 hrs ago. I suggest if you are interested you go look at it yourselves.

"I have to again come to Facebook to contact this company. Its unreal. I got a response 2 days ago regarding my december order....but have heard nothing since. Apparently it was not even sent in december. I was told they would "get in touch when it was sent"...I may report them to the Better Business Bureau as this is not OK anymore."
 
Wow they havent been on a deleting spree so far today, I saw that earlier, honestly this actually is unbelievable if i wasnt seeing this for myself I would think it was a wind up honestly.

These poor people!!
 
Hopefully someone got a screen shot of the rest of them. There were a bunch more after the one from the US. So sad for all these people. One woman said it was her daughter's Christmas present. I feel bad for all those people. This is really out of hand. Someone needs to do something. Trading standards, the evening news, someone....
 
I've left this alone for a while because I was unhappy about discussions of grandfathers, rent and future plans with other businesses, but the level of dissatisfied customers post Christmas is surely heading towards the territory of fraud? They appear to have taken money with no intention to supply, and if that not the case then they are doing a great job of making it seem as if it is.

Do we know if anyone has yet reported these people to the fraud hotline, and if not, can I suggest that as many people as possible who are owed money or goods by this company do so asap?
 
cptrayes said:
I've left this alone for a while because I was unhappy about discussions of grandfathers, rent and future plans with other businesses, but the level of dissatisfied customers post Christmas is surely heading towards the territory of fraud? They appear to have taken money with no intention to supply, and if that not the case then they are doing a great job of making it seem as if it is.

Do we know if anyone has yet reported these people to the fraud hotline, and if not, can I suggest that as many people as possible who are owed money or goods by this company do so asap?
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I agree RE: the grandfather etc - that's why I haven't posted either.
 
It's a shame really, because the fact they are getting orders from the US for their product shows there is a business opportunity there. Time for another company to step in and fill the space for what is obviously a product the equestrian market wants (all considerations of taste and right to ridicule your horse to one side)
 
I probably wouldn't have posted this but am now in the process of going through small claims due to a solicitor not paying. The fact they advertise how ethical and moral they are makes my blood boil. And this following post from JC's FB page did much the same:

"People have lost their houses in floods, children being killed for no real reason in other countries and some lower people are more interested in publicly flaunting my daily antics instead of using all that energy to bash their silly heads together and be of some use in this world.

Government wants the economic clinic to improve.... They need to take actions against public campaigns for sport.

Makes me wish I wasn't human!

Jealousy really is a disease! "

I really wish I could use a sewing machine properly :)
 
Re:JC's FB post:their arrogance is,literally,breathtaking. They live in some other reality to the rest of the normal world,(especially the majority of their customers!)

And what would be a 'real' reason to 'kill children' then?? Is it ok with a *real* reason?!? Good grief.
 
Venevidivici said:
Re:JC's FB post:their arrogance is,literally,breathtaking. They live in some other reality to the rest of the normal world,(especially the majority of their customers!)

And what would be a 'real' reason to 'kill children' then?? Is it ok with a *real* reason?!? Good grief.
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and this. I am beyond belief/
 
The economic clinic really could do with some improvement. A great start would be teaching our young adults basic spelling and grammar and business skills.
 
i wonder if a company in such a position (not shwmae you understand, in the interests of not getting my arse sued, this is a purely hypothetical speculation) who is still showing no inclination to repair the mess of unhappy customers prior to christmas, seem to be treating their Christmas sale orders the same way, judging by the comments of their FB page.

such a company in a similar state of affairs, may decide, if its a ltd company, to let it go to bankrupcy and then start all over again with a new company name. The damage to this one is too great now.
 
lula said:
i wonder if a company in such a position (not shwmae you understand, in the interests of not getting my arse sued, this is a purely hypothetical speculation) who is still showing no inclination to repair the mess of unhappy customers prior to christmas, seem to be treating their Christmas sale orders the same way, judging by the comments of their FB page.

such a company in a similar state of affairs, may decide, if its a ltd company, to let it go to bankrupcy and then start all over again with a new company name. The damage to this one is too great now.
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Ah yes...the joys of Phoenixing in Business...
 
Unfortunately whatever happens to the company I doubt anyone is going to get their money back. The only good thing will be that others don't lose their cash by placing orders,
 
You never guess what!!! My item arrived today!!!!!!! Yay! I have to say the quality looks fine too. To everybody out there still trying don't give up my item was ordered on the 12th September so they must have a hell of a backlog. I can't believe it's here I must be one of the lucky ones.
 
Stable, Gives hope that the delay in removing thier facebook posts is because they are finaly getting thier arses into gear. However I'll be dubious untill the vast majority of people have recieved thiers.

If they are finaly working on the backlog then they realy need to do themselves a favor and stop taking new orders untill the backlog is finnished
 
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