Shwmae horse products

Status
Not open for further replies.
I spent an hour this morning (an hour of my life i wont get back!!) reading this thread, the ones in the club house and going through Shwmae's fb page. Interestingly, in my opinion many of their photos displaying their wares apppear to have been photoshopped. photos of so called happy customers horses/ponies in the onesies purchased from Shwmae all show terrible fit. Its only matter of time before a serious injury is sustained by a horse/pony while wearing one of these hideous items. Having been involved with a trec team who designed and used their own lycra onesies at Olympia last week and they never moved, maybe the design and mabufacturing team at Shwmae could take a lesson or two from the ladt who made them. They went through several training sessions, the qualifier and the final and didnt move once and are featired in this weeks horse and hound.
 
Happyhooves12 said:
So what you're saying is that you frequently check on google to see of this thread comes top, if this isn't the case you bump it. Sorry, do you have nothing better to do with your day? A job? Horses perhaps.....
Click to expand...

No need, its how google works.

No need to be rude and offensive to posters and why the attack on a rival company ?
 
Have just read this whole thread and wow....just wow..!!!!
I would never buy anything like a "onesie" for a horse BUT Im truly shocked by the reactions to the complaints on here :eek3:
Clearly this random product has a great market and potential so really well done to Shwmae for that but crikey you need to sort out your manners!!!!!!
 
Girlracer said:
My god is this thread (and others!!) still going on?

I recognise it's important other customers see what's gone on, but seriously, does no one have anything better to do than keep this thread going and keep arguing the same points over and over?
Click to expand...

Yet still you open the thread and comment, you do see the irony of this surely.
 
Happyhooves12 said:
So what you're saying is that you frequently check on google to see of this thread comes top, if this isn't the case you bump it. Sorry, do you have nothing better to do with your day? A job? Horses perhaps.....
Click to expand...

Happyhooves12 said:
It's happyhooves, sweetie. Very nice detective work, gold badge coming your way. ;)
Click to expand...

Happyhooves12 said:
Please come back with a better comment next time, I spent approx 2 wasted seconds on this one
Click to expand...

Happyhooves12 said:
Did you check that, did you?
Click to expand...

Happyhooves12 said:
Oh I'm sorry, there I was thinking that this forum allowed people to have a blast at companies, it's my personal opinion which I have shared with others, is that not aloud?
Click to expand...

Happyhooves12 said:
A new account ? Oh no, watch out... Could be shwmae trying to rile people up, or perhaps you are Churchill's of England yourself... Oh the possibilities
Click to expand...

Happyhooves12 said:
Hi again, back with your useless comments I see. Wonderful :)
Click to expand...

Calm down dear...you seem to have something of personal axe to grind.

This thread is to share personal experience of crap product (if you're lucky enough to receive it) and shoddy customer care.
Word of mouth is king...good and bad.
Hopefully no more people will be ripped off to the tune of hundreds of pounds....dissatisfied customers are not confined to this thread....getting all aggro won't change that.

Ps it's ALLOWED.....:rolleyes3:
 
Happyhooves12 said:
A new account ? Oh no, watch out... Could be shwmae trying to rile people up, or perhaps you are Churchill's of England yourself... Oh the possibilities
Click to expand...


No, not at all. I am Lisa Frain who's fleece pj set lasted precisely one hour on my cob Colin after waiting more than 3 months for delivery! I dont need to hide behind a computer screen and am quite happy to tell everyone who i am and my experiences with Shwmae. However i cannot post them on the fb page as surprise surprise you have blocked me!!!
 
Hippona said:
Calm down dear...you seem to have something of personal axe to grind.

This thread is to share personal experience of crap product (if you're lucky enough to receive it) and shoddy customer care.
Word of mouth is king...good and bad.
Hopefully no more people will be ripped off to the tune of hundreds of pounds....dissatisfied customers are not confined to this thread....getting all aggro won't change that.

Ps it's ALLOWED.....:rolleyes3:
Click to expand...

Good and bad? Yet anyone with a good experience gets accused of being smf, or someone with multiple accounts? Oh yes and let's not forget they get banned. So, dear.. Take your comments else where and speak to someone else, not me.
 
Im not a customer, i think the product is hideous, but i do think its important this thread remains to allow informed choice for anyone who wants to buy the items on offer. Its not worth taking the bait and losing the thread, better to ignore certain posts if they bother you just :-) im sure it wont be long until theyre gone for trolling

Dear lord that was quick lol
 
They get banned by admin for having multiple accounts, not for having good experiences. Which suggests they are not genuine happy customers.

Why do people with genuine complaints get blocked from the Shwmae Facebook page?

I'll post my comments where and when I like...happily on here you don't have the power to block me :)
 
Happyhooves12 said:
Good and bad? Yet anyone with a good experience gets accused of being smf, or someone with multiple accounts? Oh yes and let's not forget they get banned. So, dear.. Take your comments else where and speak to someone else, not me.
Click to expand...

Word of mouth in general...loads of threads on here regarding companies who know how to look after customers....Rideaway, Hope Valley, Ariat, Equestrian Clearance etc etc

People are usually happy to recommend good service, the flip side is warning people where not to get ripped off....
I'd never buy a onsie....Not my thing. But if I did I know who I wouldn't be sending my money to.....there's far too many unhappy customers for it to be a minor blip I'm afraid.
 
I'd never buy a onsie....Not my thing.
Click to expand...

No, neither would I really. I think they look whimsical and not something I would personally put my horse in. But we have taken on a little sharer for our Shetland x Sec A and it would be a convenient way of keeping him clean for her to ride and handle so I was considering it.

He's very mucky pony and likes rolling in whatever mucky things are available to roll in. :eek:

So it would have been useful - which is why I checked them out - and glad I found all the negative feedback on here before going ahead. We'll just use a rug with a neck and leg bandages on the days she's coming to ride. :)
 
the irony of all this, is that had Shwmae let all reviews good and bad, be on their FB page such as other companies i.e. starbucks, derby house et al and not censored the reviews being put forward and dealt with the customer complaints/queries, this thread would never be here or at the very least would have died a death long ago.
 
Jackfrost1 said:
No, not at all. I am Lisa Frain who's fleece pj set lasted precisely one hour on my cob Colin after waiting more than 3 months for delivery! I dont need to hide behind a computer screen and am quite happy to tell everyone who i am and my experiences with Shwmae. However i cannot post them on the fb page as surprise surprise you have blocked me!!!
Click to expand...

Could I possibly make a suggestion? I know you said it was a year or two ago this all happened to you and it is most probably too late to take any action, but if you could contact Citizens Advice and discuss this with them then at least another complaint file will be started and registered. I just think the more files there are on record the more visible it becomes to TS.
 
Blimey what a saga. I am so old my horses still wear New Zealands, day rugs and string vests, but I sincerely hope all dissatisfied customers get their money back, and horses that are wearing the hoods do not injure themselves.

I might just commission a set of pj's for Ted my feral Shire horse with a £100 to charity if anyone can get them on him !
 
Jackfrost1 said:
No, not at all. I am Lisa Frain who's fleece pj set lasted precisely one hour on my cob Colin after waiting more than 3 months for delivery! I dont need to hide behind a computer screen and am quite happy to tell everyone who i am and my experiences with Shwmae. However i cannot post them on the fb page as surprise surprise you have blocked me!!!
Click to expand...

Did you forget the login for Cobbledegook? :)

We looked at ordering from this lot back in May for the Quadrille costumes & they had a bad enough rep by then to put us off even contacting them for a quote
 
Zebedee said:
Did you forget the login for Cobbledegook? :)

We looked at ordering from this lot back in May for the Quadrille costumes & they had a bad enough rep by then to put us off even contacting them for a quote
Click to expand...

I did indeed and even forgot which email address it was attached to! Fingers crossed I won't get banned for having another Id as what I've do e was not intentional!! Thank god you didn't otherwise the team would never have got to bury farm, well not this year anyway!!!
 
friskyfilly said:
Hi my boss brought one for a clients horse at work. The item was delivered quickly but unfortunately the manufacture/quality of the item was awful. The leg lengths were different and the eye holes were at different levels. also the body length was more suited to a 15hh then a 13hh pony it was measured for. My boss did try and return item but was informed as it was already used (only tried on as unsafe to use). I believe my boss left it at that and another onesie was purchased from another company which fits lovely.
Click to expand...

I kept it rather stupidly as I felt it was a lesson learned and I just couldn't be bothered with the faf involved with returning it after the hassle and delay in actually getting the damn thing! I will however report them to Carmarthen trading standards if it will help the cause of others. I think valuable lessons have been learned by all so far. Snuggy hoods Etc all the way although I can reccomend kernow equestrian too very much!
 
Status
Not open for further replies.
Top