Shwmae horse products

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Could you please point out where I told people shouldn't indulge in banter etc.

Certainly. :)

I think there is a time and place for banter, but when this is such a very volatile thread and people are talking about Trading Standards, Court Cases, Small Claims etc, they need to be a little more serious

Very clear I think. :)


Your arguments just seem to be a wind up and you're not making any sense. I'm not going to be drawn into playing your games any further, so I'm out now. :)
 
My point was that Lewbelle claimed that 'He hit me,so I hit him back' was bullying. It is not.

And I hate it when people call the 'bullying' card when they are just on opposing sides of an argument/discussion...that's the thing with a forum,I think it's hard to be actually,properly 'bullied' -you can always log off?!
 
My point was that Lewbelle claimed that 'He hit me,so I hit him back' was bullying. It is not.

And I hate it when people call the 'bullying' card when they are just on opposing sides of an argument/discussion...that's the thing with a forum,I think it's hard to be actually,properly 'bullied' -you can always log off?!

or press user ignore
 
Thank you :)

I have always received a very pleasant transaction and can't recommend them enough, i just felt I should share my experience although a bit apprehensive to do so due to the sheer amount of people getting jumped on. Thankfully I wasn't so thank you

I hope my experience on the forum is a good one

Welcome to the forum. :) I don't think anyone is jumped on just for sharing a positive experience, so I'm sure you won't be either. :)
 
I do like the look of the forum apart from this thread. I see many informative threads pulled down by this one. It has brought bad sides of people out and I have to say that from my point of view your comments are nice but speared with poison towards my happiness. I see several digs stating people being ripped off and others who don't like them. May I suggest happy customers be treated as well as unhappy ones to invite more to come forward.
 
Certainly. :)



Very clear I think. :)


Your arguments just seem to be a wind up and you're not making any sense. I'm not going to be drawn into playing your games any further, so I'm out now. :)

FionaM12 im with you there, but i'll continue to follow this thread as its been really interesting, i feel so sorry for the poor people who are saying theyre out of pocket to the tune of hundreds of pounds and id like to see what, if anything the company do to fix it for them, as for the others who have had good service, thats great, for them, but its the others who have not had this service id like to keep this thread going for.
 
I see you handily ignored 99% of my post there...:rolleyes3:
Because of this kind of behaviour, yes, I think you're a troll, in that you are deliberately trying to wind people up.
Even when people take the time to write out a kind post to you, as I have a couple of times now, your replies are still provoking and inflammatory. For this reason, I don't think you're interested in joining in with the forum community like others, I think you just want to wind people up.

When people respond kindly to you, you either ignore it or just type an argumentative response. Of course - you are obviously entitled to do this.

But, as I've said before, it won't endear you to those you are provoking.

Childish comments AGAIN......calling someone a troll, I am only responding to your comments.
 
Thankyou Shwmae Products LTD my two turnout hoods arrived yesterday, before there estimated time and perfect For this weather they look amazing and fit really we'll, can't wait for my other mini shetland neck cover to arrive. Happy New Year xxx my one and only criticism is they are hard to get on but lucky for me both horses were patient with being temp blind while I figured it out!! Haha I'm hoping I'll get better at it but bear in mind I have never used any hoods ever if any make, thanks again xxx
just thought id copy this one off their page as it is a posative review, hopefully they are getting things back on track . my hood is good quality but my poor ponies to frightened to let me blind her to get it on. i will keep trying because ive had it on in the stable block ( gave the other livery guys a laugh) and its really warm xx
 
I don't think it's relevant really - careful or they'll think that new posters really DO get jumped on ;) :)

Very sad to think this has proven why I was worried, I just joined after a friend was watching on when people were talking about haflingers that's all. I have one so was interested to read :(
 
FionaM12 im with you there, but i'll continue to follow this thread as its been really interesting, i feel so sorry for the poor people who are saying theyre out of pocket to the tune of hundreds of pounds and id like to see what, if anything the company do to fix it for them, as for the others who have had good service, thats great, for them, but its the others who have not had this service id like to keep this thread going for.

I don't mean I'm out of the thread necessarily, but I'm not going to respond to that new member any longer. She just seems to be a wind up and it's pointless. :)
 
For the last time now - yes, you are entitled to your opinion, as everyone else is.

However, if that opinion is likely to be offensive or provoking to others, then you must expect them to reply defensively. As is their right.

Does that include being called a troll by other posters? Is that not offensive?
 
I do like the look of the forum apart from this thread. I see many informative threads pulled down by this one. It has brought bad sides of people out and I have to say that from my point of view your comments are nice but speared with poison towards my happiness. I see several digs stating people being ripped off and others who don't like them. May I suggest happy customers be treated as well as unhappy ones to invite more to come forward.

sorry but people have welcomed you nicely and not been rude and are genuinely happy you got a good service.
 
It has brought bad sides of people out and I have to say that from my point of view your comments are nice but speared with poison towards my happiness. I see several digs stating people being ripped off and others who don't like them.

Hi molliesmummy. It's a shame you think that people's replies have been 'speared with poison.' Obviously that wouldn't be very nice at all, so I had a quick scan through the replies you had, and I must say I'm a little confused as I can't seem to see any 'spears of poison.' :)
Could you point it out? :)

Welcome to the forum. :) I don't think anyone is jumped on just for sharing a positive experience, so I'm sure you won't be either. :)

Very well put. HHO is a lovely community and people support each other in ways you cant imagine especially as most of us don't know each other. We all there in everyone's hour of need and if you look through other threads you will see the kindness of these people x

molliesmummy glad to hear you have had a good experience, I have a FB friend who has also only had good service from them, do spend a bit of time around the rest of forum, it's a pretty nice place really :)

Hello and welcome.

If you have the time to spare and read this and other related threads you will find that many have offered support and good advice to Shwmae, after all this thread wouldn't even exist if people hadn't placed orders. That advice, mediation was not taken up and many responses were less than professional, that is unfortunate.

Glad to hear your experiences were positive but I am sure you can appreciate how it must feel for those who have had such problems with that company that they have had to resort to legal routes of redress.

I hope you stick around on HHO it is a great place and one thing HHO'ers do is offer each other support when its needed, as some need it now.

I am very pleased to hear from a second happy customer.


I do wonder what motive you think Horse and Hound could have for damaging this company and whether you don't think that they would not just have the pants sued off them if they did??

Hello and welcome.
I'm not sure what you think is going wrong behind the scenes, but I'm glad your experience with Shwmae was a pleasant one. :)

Please let me know if I've missed anything :)
 
Thankyou Shwmae Products LTD my two turnout hoods arrived yesterday, before there estimated time and perfect For this weather they look amazing and fit really we'll, can't wait for my other mini shetland neck cover to arrive. Happy New Year xxx my one and only criticism is they are hard to get on but lucky for me both horses were patient with being temp blind while I figured it out!! Haha I'm hoping I'll get better at it but bear in mind I have never used any hoods ever if any make, thanks again xxx
just thought id copy this one off their page as it is a posative review, hopefully they are getting things back on track . my hood is good quality but my poor ponies to frightened to let me blind her to get it on. i will keep trying because ive had it on in the stable block ( gave the other livery guys a laugh) and its really warm xx

There isn't any need to copy positive ones onto here, as they leave them up on their page. :) The only reason people are copying reviews onto here is because the company are deleting them so there's no way of people seeing them. :(
 
Thankyou Shwmae Products LTD my two turnout hoods arrived yesterday, before there estimated time and perfect For this weather they look amazing and fit really we'll, can't wait for my other mini shetland neck cover to arrive. Happy New Year xxx my one and only criticism is they are hard to get on but lucky for me both horses were patient with being temp blind while I figured it out!! Haha I'm hoping I'll get better at it but bear in mind I have never used any hoods ever if any make, thanks again xxx
just thought id copy this one off their page as it is a posative review, hopefully they are getting things back on track . my hood is good quality but my poor ponies to frightened to let me blind her to get it on. i will keep trying because ive had it on in the stable block ( gave the other livery guys a laugh) and its really warm xx


It is good to see some of the positive ones, though presumably we could all read them at any time because they are not deleted like the ones asking for a delivery date????
 
Hi molliesmummy. It's a shame you think that people's replies have been 'speared with poison.' Obviously that wouldn't be very nice at all, so I had a quick scan through the replies you had, and I must say I'm a little confused as I can't seem to see any 'spears of poison.' :)
Could you point it out? :)













Please let me know if I've missed anything :)

Thankyou. I see no poison there. There was certainly none meant in my post...
 
I don't think it's relevant really - careful or they'll think that new posters really DO get jumped on ;) :)

Well genuine posters are always welcome. Its true, sometimes coincidences are just coincidences.:)

I'm also a little concerned that if Lewbelle isn't the person she says she is, it would be unfair on the person owning the HOYS pony. And if it is her, well, its an eye opener in such a small world.
 
but to have an open debate both sides of the story should be highlighted ?? some people that are following this thread may not be following facebook x
 
Beginning to think 'someone' has been sent here to cause enough disruption to get the thread locked/pulled. If so they are doing a good job.

FWIW I was so terrified of this forum I didn't actually post for several years. But now I will firmly stand with the others who say there are few places as supportive and helpful as HHO. I will also add that if you don't like either the forum, or the banter which creeps in, then maybe this isn't the place for you because it sure as heck isn't about to change for the views of one very argumentative new member.

I don't think this is another colourful incarnation, more likely a friend who is trying to destroy the thread, possibly because of the FB comments which have been saved on here.
 
Very sad to think this has proven why I was worried, I just joined after a friend was watching on when people were talking about haflingers that's all. I have one so was interested to read :(

I do think you've had a very positive welcome here. On forums you never get 100% positive feedback as I'm sure you're aware, but really you've only been greeted with friendliness. One poster asked a question they regretted, so retracted and apologized. :)
 
but to have an open debate both sides of the story should be highlighted ?? some people that are following this thread may not be following facebook x

It has repeatedly been stated on the thread that there are positive reviews on Facebook. It is a simple matter for anyone who wants to read them to get a Facebook login. It is not a simple matter to read ones asking for an idea when their order will be delivered, as they deleted and the poster is blocked.
 
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