Shwmae horse products

[Corner Mad House]

And low and behold, boom, the photo with all the negative comments on (and a competiton entrant) has gone as I was reading it. Makes a mockery of the competition which finished ages ago. I am speechless to their actions.

PMSL .. if they keep on like this they will delete all of 2013. The FB page must look very suspicious now to any potential customers, like there are no new updates from this year apart from the messages of 'I would like to introduce myself I am the director of the company and currently overlooking the page while admin are away for a few hours.' and not many of them left!

 

[dunkley]

They will be running out of photographs to delete.

If it weren't so awful, it would be hilarious

I wonder if either of the 'directors' parents have any idea just what a mess their children are in? I know they are adults, on paper, but if it were my child 1) I would be mortified, and 2) I would want to try and help them. If nothing else, help them to get treatment for the appalling case of 'ostrich syndrome' they appear to be suffering from.

 

[Stable person]

Shwmaes fb page has gone!

 

[Stable person]

They will be running out of photographs to delete.

If it weren't so awful, it would be hilarious

I wonder if either of the 'directors' parents have any idea just what a mess their children are in? I know they are adults, on paper, but if it were my child 1) I would be mortified, and 2) I would want to try and help them. If nothing else, help them to get treatment for the appalling case of 'ostrich syndrome' they appear to be suffering from.

Yes I agree with this. If it was my daughter I'd be mortified! X

 

[FionaM12]

Shwmaes fb page has gone!

I just noticed that too. I'm not surprised, it was doing them no good at all. I was wondering why they left it up, as not a single positive comment had been put on it for some time. :rolleyes3:

 

[Corner Mad House]

They will be running out of photographs to delete.

If it weren't so awful, it would be hilarious

I wonder if either of the 'directors' parents have any idea just what a mess their children are in? I know they are adults, on paper, but if it were my child 1) I would be mortified, and 2) I would want to try and help them. If nothing else, help them to get treatment for the appalling case of 'ostrich syndrome' they appear to be suffering from.

Nail on head there me thinks ... I should imagine the parents are completely in the dark.

Said Directors only respond to customers if they cancel order and then all of a sudden the order is being delivered next day.

And I don't think it is 'ostrich syndrome' more deliberate in my opinion.

 

[JoG]

Shwmaes fb page has gone!

I can still see one of them called shwmae horsewear (equine onsie company) but that maybe because a friend is friends with that profile

 

[Corner Mad House]

Shwmaes fb page has gone!

Web site still there

Maybe re-vamping FB page for 2014 ... ie removing all comments that aren't glowing and announcing the winner of the competition. The FB has disappeared before hasn't it? That said the US and AUS FB pages never reappeared. Could just be another director temper tantrum!

 

[Stable person]

I can still see one of them called shwmae horsewear (equine onsie company) but that maybe because a friend is friends with that profile

I can still see that one, I am 'friends' with that one but it hasn't been updated since the 27th December and when I was chasing my order I was told they don't really use that page. The 'like' page has gone wonder if sometime soon a 'new' onesie company will pop up? ;-)

 

[Corner Mad House]

Important message from Shwmae ...

Good evening customer/public,

The company will be for the time being functioning through our head Facebook page....

https://www.facebook.com/ShwmaeHorsewear?ref=tn_tnmn

Please feel more then free to message at any time and our admin team will be along within 24hrs to reply to any queries or worries.

We appreciate everyone's custom and look forward to fully functioning again in a few weeks after a quick update from New Years sale backlog.

If you have any personal worries which you feel aren't being attended to do find me (company director) at the following page.

https://www.facebook.com/jessica.clarke.9469?ref=tn_tnmn

Please note I am not admin team so won't be up to date with any previous messages between yourselves and the team but I can assist if you have a direct complaint about anything. Again please make sure to give me at least 24hrs to respond and I will do my best to please in any way possible.

Customer email:-
Pay.shwmaeproducts@hotmail.co.uk

Take care from the company director,
Miss Jessica Clarke,

5 minutes ago via mobile ·

 

[Bigbenji]

Bet those pesky Internet trolls have been asking where their orders are again!
Customers can be such a pain in the bum sometimes.

 

[minkara]

but don't worry no doubt she'll 'take a peek' and sort everything out - 'take care' - yuk!!!!!

 

[Stable person]

but don't worry no doubt she'll 'take a peek' and sort everything out - 'take care' - yuk!!!!!

Haha! Minkara don't know if it was the wine but that comment did make me laugh! X

 

[minkara]

if anyone wants to join in on fb here is a good link - https://www.facebook.com/groups/1387396014845489/1398024400449317/?notif_t=group_comment

 

[Dusty85]

Does anyone wonder where Annie Brown is in all of this? I've not seen her post anywhere, even the Shwmae page.
And JC refers to herself as director, not joint?

 

[Corner Mad House]

Does anyone wonder where Annie Brown is in all of this? I've not seen her post anywhere, even the Shwmae page.
And JC refers to herself as director, not joint?

I suspect t'other one is the 'admin team' .... hence the slightly politer messages

 

[Roasted Chestnuts]

Lol and her own page is now private haha honestly these girls really need to get some help.

 

[*hic*]

I can still see JC's page - the page she was using to post as JC on Shwmae Products' page.

 

[tinap]

Is the Shwmae product fb page still about? Gone for a nosey today & I can't find it, I'm wondering if I've been blocked for liking the question about who won the comp 😱

 

[Zero00000]

No its gone

 

[jrp204]

Its gone or I've been banned for posting 'Poof and its gone!' after one of the questions.

 

[LittleRedHen]

On JC's page she no longer has herself down as Director of Shwmae. Maybe she is embarrassed! Can't think why that would be?!

 

[Horseymom]

JC told people to contact her on her personal web page if they had a complaint about the admin and that they were only working under their main FB page.

Good evening customer/public,

The company will be for the time being functioning through our head Facebook page....

https://www.facebook.com/ShwmaeHorsewear?ref=tn_tnmn

Please feel more then free to message at any time and our admin team will be along within 24hrs to reply to any queries or worries.

We appreciate everyone's custom and look forward to fully functioning again in a few weeks after a quick update from New Years sale backlog.

If you have any personal worries which you feel aren't being attended to do find me (company director) at the following page.

https://www.facebook.com/jessica.clarke.9469?ref=tn_tnmn

Please note I am not admin team so won't be up to date with any previous messages between yourselves and the team but I can assist if you have a direct complaint about anything. Again please make sure to give me at least 24hrs to respond and I will do my best to please in any way possible.

Customer email:-
Pay.shwmaeproducts@hotmail.co.uk

Take care from the company director,
Miss Jessica Clarke,

 

[*hic*]

And all that's happened on the "Main" page is that some of the posts have been removed

 

[minkara]

think someone needs to try posting

on her own page and see how long itr lasts, screen shot immediately!

 

[*hic*]

That will only work if one is friends with her. This one is not!

 

[Corner Mad House]

Oh dear, a very angry customer, can not blame them, quite understand the feelings of anger. Several comments from the same person on the Shwmae Horseware True Reviews, Blocked customers FB https://www.facebook.com/groups/1387396014845489/permalink/1398202090431548/

Does anyone have an address for these people , they take money and give inferior products or even nothing ! There basically robbing people and then living the high life with you money ! DO NOT BUY FROM THESE PEOPLE !!!!!!

I've read everything to do with this so called company now , funny thing is they have stolen so much from so many but people don't seem to do anything more than write on Facebook or forums

I've got emails from them from yesterday when I sent in my paypal dispute saying they are still waiting on zebra print fabric so not only has it taken longer than promised , they haven't even stated making it and don't even have the fabric in stock so they can't give me the bullshit about it's custom when they have had my money for over a month and haven't made anything or got the fabric to make it yet !

 

[dunkley]

And all that's happened on the "Main" page is that some of the posts have been removed

Groundhog Day.

 

[brucea]

Wow - 282 pages and 266k+ views. And it's still here

I have some sympathy with them to be honest. They've young, this is probably their first business and it's been successful in terms of getting orders. They got in over their heads and now maybe are getting a bit of help to sort it all out.

And 282 pages and 266k+ views and an anti FB page is a great big slice of crow pie to swallow.

Maybe a competitor will acquire them and their order book - who knows.

But Britain needs all the small businesses it can get, this could have grown to be a nice small business and may well yet if they get the right help and the humility to accept it.

 

[Patterdale]

Wow - 282 pages and 266k+ views. And it's still here

I have some sympathy with them to be honest. They've young, this is probably their first business and it's been successful in terms of getting orders. They got in over their heads and now maybe are getting a bit of help to sort it all out.

And 282 pages and 266k+ views and an anti FB page is a great big slice of crow pie to swallow.

Maybe a competitor will acquire them and their order book - who knows.

But Britain needs all the small businesses it can get, this could have grown to be a nice small business and may well yet if they get the right help and the humility to accept it.

Have you actually read the whole thread?
Age is no excuse. The director does not accept that there is a problem, accuses her unhappy customers of being 'lying Internet trolls' and lies constantly.

There are plenty of 21 year olds running successful businesses and managing to be polite whilst doing it. I suspect your sympathy may be misplaced