Tack Shop - What Would You Like?

Second hand section.
Bit bank or bit hire.
Loyalty scheme of some sort.
Speak to feed companies and see if they'll do a visit from a nutritionist now and then (Baileys are based in Essex I'm sure and they are great for freebies).
Stock a range of cheap good stuff and dearer good stuff.
Employ or have available a good saddle fitter with trial facilities on site if poss (and have second hand saddles).
Huge (free) notice board.
Something to keep husbands/boyfriends/kids amused (how about a sofa and a TV tuned to sky sports for the blokes and a trampoline for kids or a playstation). I suspect both would pay for themselves.
A dog section.
Farm shop and cafe with great home baking.
Qualified decent staff.
Proper BP fitting (with a saddle on a saddle Horse).
Lots of good Horsey books. So many tack shops don't sell books!! OH....mega great idea....a Horsey book library. How many people have Horsey books at home that they no longer read? Have a free library (well....a donation tin to an equine charity) that folk can bring their books to. Keep a note of who owns what and who borrows.....in case they want them back!! I guess you'd have to trust folk on this one. Could issue a 'card' liked to loyalty scheme even.
Rug repairs and washing.
Sponsor local shows if you can!
Oh....shop branded saddlecloths as a prize at said local shows....free advertising!!
Bling......never see it in tack shops yet lots of riders love it.
A decent range of high vis, again never seems to be available online.
Staff in a 'uniform' of some sort.....as in a branded polo shirt (maye a feed company or tack company would sponsor this for you).

I envy you.....if I had the space and money I'd do the same. Good tack shops are rare.............I'm sue yours will be one of them!! Thing is to get people in....and away from buying online.
 
Hello All

Sorry for the late replies - pc was attacked with a virus, grrr
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Janette: curvy clothes a must! I know i'll never fit into a size 8
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Jen1: will order in anything not in stock without making a fuss - don't you hate it when they look at you as if to say "how dare you be difficult" - another of my pet peeves
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will even offer free delivery, just to say sorry!

Saint_Nicholas: Not to worry, will never forget about the men
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and no pouncing staff
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Spot_the_risk: Will PM you!!!!

MrsMozart: A fountain of ideas - keep them coming pretty please
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Oooh suzysparkle, wheres my pen? [frantic search] aha:

[ QUOTE ]
Something to keep husbands/boyfriends/kids amused (how about a sofa and a TV tuned to sky sports for the blokes and a trampoline for kids or a playstation). I suspect both would pay for themselves.


[/ QUOTE ]
Lol - good idea
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Love the library idea - i have about 4 bookshelves full of books myself. Have probably only read most of them once
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Oh....shop branded saddlecloths as a prize at said local shows....free advertising!!


[/ QUOTE ]
Love the word free, lol
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A secret fan of 'Bling' myself - shh don't tell anyone
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I think most things have been covered, my local store has a coffee machine (free, and no hysterics about carrying drinks about either) and a public restroom/ changing room, you can't shop properly if you are desperate for a pee can you?

Sunday opening (10-4?) is an absolute must, as is later opening hours, all that can be jiggled though once you have an idea of what your clientele want. Ask them?

A well organised Notice Board is essential too, as is something to sit on when trying on boots (boot jack too) and a full length mirror.

Take a lesson from American sales associates (shop assistants in other words) make your staff readily visible (ours have STAFF on the back of their shirts) and oh so (genuinely) polite and helpful, there, but not in your face, nothing sends me out of a shop faster than someone hanging about watching me. I enjoy shopping here, I hated it in the majority of shops in the UK.

Good Luck, a well managed Tack Store is a treasure, a bad one doesn't stay open long at all.
 
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